TazWorks Software

Overview

TazWorks is a cloud-based screening suite built for background-screening agencies and consumer reporting organizations. It is best suited to professional screening operations that need configurable candidate intake, work allocation and reporting in one system. Its operational scope is a strong reason to consider it; custom pricing makes it harder to assess against a fixed software budget.

Key features

TazCloud hosts screening applications, management and reporting in a public cloud that TazWorks describes as scalable for agencies of any size. Agencies can choose integrated data providers and tailor filters for search results, which helps align checks with their services and control which searches they run. That flexibility is useful when workflows vary, but it also makes provider and filter choices part of configuring the operation.

Candidate applications and disclosures can be customized and sent by email or SMS, and mobile-enabled apps support candidate messaging. TazWorks says 90% of candidates who start an application complete it; that is a vendor-reported figure, not a result every agency should assume. The suite supports criminal-record, identity, employment, education and driving-history checks.

TazWorkload Manager assigns searches by type and jurisdiction, sets service-level agreements and distributes work among processors. This is a meaningful fit for agencies coordinating different queues and turnaround targets. TazInsights adds preconfigured reports and dashboards for tracking profitability and performance, giving managers reporting tools alongside the screening workflow.

Integrations include HR and property management systems, with named HR connections such as iCIMS, Greenhouse, PageUp, Bullhorn, Jobvite, NeoGov and BambooHR. TazAPI provides an integration route: Advanced is JSON-based and Basic is XML-based. TazWorks states that its platform is SOC 2 Type 2 and PCI DSS compliant. Support includes live and self-service help, webinars and software walkthroughs; TazHelp adds in-product walkthroughs and a knowledge base.

Pricing

TazWorks Software: custom pricing; contact TazWorks for details. No public software price is stated, so teams comparing costs will need to request a quote. The plan is paid, and no trial, seat allowance or usage quota is stated.

Support office hours are Monday through Friday, 7:00 a.m. to 5:00 p.m. Mountain Standard Time, with weekends closed. That schedule may work for weekday operations but is a drawback for teams that need weekend support.

Platforms

TazWorks supports Android, iOS and web access, as well as API integration. The API options accommodate JSON- and XML-based connections.

Who it's for

TazWorks is aimed at Consumer Reporting Agencies and background-screening professionals, especially full-service agencies managing candidate intake, search operations and performance reporting. Organizations looking for a self-service product with a public price, or those that rely on weekend support, may find the buying and support model less suitable.

Pros and cons

• Pros: Search-provider and filter choices let agencies shape checks around their services.
• Pros: Work routing by search type and jurisdiction, SLA settings and processor distribution address operational coordination needs.
• Pros: Candidate communication, performance reporting and API integrations sit alongside screening workflows.
• Cons: Custom pricing requires a sales inquiry before buyers can compare software cost.
• Cons: Support is closed on weekends, limiting help for organizations that operate or need assistance then.

Alternatives

Compare background check software if you want to review more options in the category.

• SpringVerify is another paid option with Android, iOS, web and API platforms; consider it if you want to compare another multi-platform screening product.
• First Advantage offers a free plan and a pay-as-you-go small-business plan with no setup fees or minimum screening volume. It may suit a small employer wanting that stated purchasing flexibility.
• IntelliCorp has a web-based Standard plan that includes SSN verification with address history, sanctions, criminal-database, sex-offender and corrections searches. Choose it if those named searches are the priority.
• Neotas offers custom quotes based on service, search depth and monthly volume, making it an option for buyers evaluating those factors in a tailored estimate.
• Accurate Background lists an Australia-focused Basic Package at $155, paid once, billed Inc GST, covering police check and identity verification, reference check and employment history verification. It may be worth comparing for those stated checks.
• Asurint offers customized screening services with pricing through a demo or sales inquiry.
• AuthBridge discusses pricing options through sales.
• Background Pro defines final pricing in a tailored quote.

Verdict

TazWorks is a strong candidate for background-screening agencies and Consumer Reporting Agencies that need configurable checks, coordinated processing and management reporting in a single cloud platform. Its workload tools and breadth of candidate and integration functions are the main reasons to choose it. Look elsewhere if you need to compare prices without contacting sales or depend on weekend support.