TableSend

Overview

TableSend is a web-based system for QR ordering, table payments and gifts, aimed at hospitality, leisure and entertainment venues. It is strongest for operators who want guests to order and settle bills from their phones without an app; the free venue plan keeps standard table ordering fee-free, while gifts and bill contributions carry a 7.5% charge.

Key features

QR menus and orders

Guests scan a table code to browse and order without an account or app. Venues can add several photos, videos, ingredients and allergen details to menu items, and manage availability. That makes the ordering flow more informative and helps prevent unavailable items from being ordered. Paper QR codes and table stands come at no charge; venues seeking custom colours, logos or premium templates need the paid pack.

Flexible bills and gifting

Guests can view a live table bill, pay it in full or in part, split it equally, or select individual items. This is useful for groups with different preferences about settling up, but it depends on guests using the QR flow. Guests can also share a table link and send food or drinks with a personal message, including from another location. Standard ordering has no TableSend service fee; gifts and bill contributions incur a 7.5% fee displayed before payment.

Venue controls and payments

The dashboard brings together orders, open tabs, menus, offers and refunds, with revenue analytics and staff activity audit trails. Offers can be percentage or fixed discounts, multi-buy or meal deals, and scheduled promotions with redemption limits. Payments use Stripe and Stripe Connect, with cards, Apple Pay and Google Pay supported. TableSend cites webhook-confirmed payments, duplicate-payment protection, idempotency, 3D Secure for higher-value payments and audit trails. These safeguards are relevant for venues taking payments online, though they do not remove the transaction fees on gifting and contributions.

Pricing

For Venues costs nothing, with a £0 setup fee and £0 monthly fees. Standard table ordering is free, and Click & Collect is free with QR Ordering; gifts and contributions carry a 7.5% fee. This is the natural starting point for venues that want the core QR ordering and payment flow without a fixed bill.

Premium Branded QR Pack costs £14.99 a month and includes custom QR colours and logo, premium templates, a live QR designer and print-ready downloads. A 30-day free trial gives venues a chance to assess the branding tools before paying. It is for operators who need branded materials, not a requirement for basic ordering.

Click & Collect costs £30, paid once, billed per completed order. There are no monthly fees or setup costs, and cancelled or failed orders are not charged. That structure suits venues adding collection orders while avoiding a recurring fee, but costs rise with completed orders.

The service also offers a 30-day trial. Venues receive paper QR codes and table stands without charge, while premium materials are an extra cost. Alcohol may only be purchased by customers aged 18 or over, and venues may ask for identification.

Platforms

TableSend is web-based, with online, tableside and mobile payments. Guests can use QR ordering without installing an app, which reduces friction for customers who do not want another download.

Who it's for

TableSend describes its audience as hospitality, leisure and entertainment venues, including restaurants, pubs, sports venues, holiday parks, schools and healthcare sites. Its mix of menu controls, offers, open-tab management and flexible bill settlement will suit operators trying to bring ordering and payment into one QR-led flow. The homepage says more than 250 venues across the UK use it.

Pros and cons

• Pro: The free venue plan has no setup or monthly fees for standard table ordering, lowering the cost of adopting QR ordering.
• Pro: Guests can settle bills in several ways, from paying individually selected items to splitting the total equally.
• Pro: Menu media, allergen details and availability controls support a more complete self-service menu.
• Con: Gifts and bill contributions incur a 7.5% fee, so those transactions are not free even on the no-monthly-fee plan.
• Con: Custom-branded QR materials require a separate monthly subscription.
• Con: The guest ordering and payment experience is built around QR codes and phones, making it a poor fit for venues that do not want a digital table flow.

Alternatives

For a broader comparison, see Restaurant Payment Processing Software. Dojo is worth considering for venues seeking a freemium payment option with real-time transactions and core card tools. Paybyrd may suit businesses focused on online card transactions with no monthly fee and alternative payment methods priced from €0.20. SpotOn Payment Processing is an option for operators seeking POS software and hardware alongside ordering, payments, table layouts and menu management, though its listed plan has processing minimums and a minimum two-year term. DISH Payment Solutions offers another paid payment solution with transaction fees that depend on card type. Heartland Retail may be relevant to businesses comparing retail POS options, with a listed starting price of $89 a month. QikServe Pay at Table is another pay-at-table option. PayFacto offers customized payment solutions. qlub has a paid membership priced at 15 AED a month for discounts at participating UAE restaurants.

Verdict

TableSend is a good choice for venues that want guests to order by QR code and handle group bills flexibly, with no setup or monthly charge for standard ordering. Its main drawback is the 7.5% fee on gifts and bill contributions, alongside extra costs for branded QR materials and completed Click & Collect orders. Choose it for a QR-led venue workflow; look elsewhere if those transaction charges or the phone-based approach do not suit your operation.