Freedom251 › Email Archiving Software
SYNAQ Archive
What SYNAQ Archive is
SYNAQ Archive is a web-based service for retaining business email and supporting compliance work. It stores messages in a tamper-proof archive for 10 years, with unlimited storage. Archived email cannot be deleted under the agreement, and messages are encrypted with audit trails covering archiving and discovery activity. The SecureArchive package adds E-Discovery and Legal Hold, and SYNAQ describes the service as POPIA and GDPR compliant. Connections are available for SYNAQ Cloud Mail, Office 365, Google Apps, Microsoft Exchange 2010 and later, and compliant MTAs including Sendmail, Postfix, and Exim. LDAP or Active Directory can provide external directory data. Imports can come from Exchange, PST files, or IMAP. Search covers archived messages and MS Office, RTF, PDF, and ZIP attachments. Access uses a client-specific URL and password. The service is sold per user, with clients able to select only some domain users. Pricing is on request; there is no free plan or trial.
Who it suits
It suits organizations that need long-term email retention, legal hold, discovery, and compliance controls. It also fits teams using the listed mail systems, directories, or import sources.
What it does well
- Ten years of tamper-proof retention
- Unlimited archive storage
- E-Discovery and Legal Hold included
- Searches common document attachments
- LDAP and Active Directory integration
What to know first
- Pricing is available only on request
- No free plan or free trial
- Web access requires client-specific credentials
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| SecureArchive | per user · 10-year retention · unlimited storage · E-Discovery · Legal Hold · Managed SecureMail bidirectional | On request |
As synaq.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
SYNAQ Archive combines long retention, unlimited capacity, legal tools, and broad email integration in a cloud service. Its per-user pricing and lack of a free option make a sales discussion necessary before adoption.
Facts from SYNAQ Archive's own pages
- Access and platform
- SYNAQ Archive is a SaaS service accessed through a client-specific web URL with a username and password. · synaq.com, 9 Oct 2026
- Archive safeguards
- The agreement states that archived emails cannot be deleted, are encrypted, and have audit trails for archiving and discovery activities. · synaq.com, 9 Oct 2026
- Company
- SYNAQ says it has delivered services for 20 years and that David Jacobson co-founded the company in 2004. · synaq.com, 9 Oct 2026
- Compliance
- SYNAQ describes its archiving service as POPIA and GDPR compliant, with E-Discovery and Legal Hold. · synaq.com, 9 Oct 2026
- Directories
- External directory integration supports LDAP or Active Directory. · synaq.com, 9 Oct 2026
- Email integrations
- The service integrates with SYNAQ Cloud Mail, Office 365, Google Apps, Microsoft Exchange 2010 and later, and compliant MTAs including Sendmail, Postfix, and Exim. · synaq.com, 9 Oct 2026
- Founded
- 2004 · synaq.com, 28 Sept 2026
- Headquarters
- Johannesburg, South Africa · synaq.com, 28 Sept 2026
- Import options
- Data ingestion options include Microsoft Exchange import, PST import, and IMAP import. · synaq.com, 9 Oct 2026
- Legal tools
- The SecureArchive package includes E-Discovery and Legal Hold. · synaq.com, 9 Oct 2026
- Plan limits
- The service is offered per user, and clients can select a subset of users from their email domain. · synaq.com, 9 Oct 2026
- Product
- SYNAQ Archive is a cloud-based email archiving and compliance service. · synaq.com, 9 Oct 2026
- Retention and storage
- The service offers tamper-proof email storage for 10 years with unlimited storage capacity. · synaq.com, 9 Oct 2026
- Search
- Users can search archived messages and specified attachment types including MS Office, RTF, PDF, and ZIP files. · synaq.com, 9 Oct 2026
- Support
- Email and telephone support is offered weekdays from 8am to 5pm, while system-wide critical errors receive 24/7/365 support with a one-hour response and three-hour resolution time. · synaq.com, 9 Oct 2026
Where SYNAQ Archive stands on Freedom251
- Email Archiving Software#19 of 27