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Zoho eProtect
What Zoho eProtect is
Zoho eProtect is a cloud-based email security gateway and archival service for organizations using other cloud email providers or on-premise email servers. It filters inbound and outbound messages and protects against spam, phishing, ransomware, business email compromise, spoofing, and zero-day attacks. Its email management features include retention policies, eDiscovery searches, legal holds, and export to ZIP or PST. Supported services include Microsoft 365, Google Workspace, Amazon WorkMail, and Microsoft Exchange; organizations can route mail through API sync, MX changes, or journaling. Administrators can manage groups and departments, configure quarantine, and review audit logs. Zoho says stored emails are encrypted at rest using AES and processed email is encrypted in transit using TLS. It also says configurable retention and eDiscovery tools can help address requirements such as FRCP, SOX, HIPAA, FINRA, and GLBA. The service is web-based and paid, with pricing available on request. Zoho says it is unnecessary for Zoho Mail users because protection and archival features are built into Zoho Mail.
Who it suits
It suits organizations using cloud email providers or on-premise email servers that need filtering, archiving, eDiscovery, or legal holds. Zoho Mail users do not need eProtect, according to Zoho.
What it does well
- Filters inbound and outbound email
- Supports retention policies and legal holds
- Offers eDiscovery search and email export
- Integrates with major listed email providers
- Provides quarantine controls and audit logs
What to know first
- Pricing is available on request
- Zoho Mail users do not need eProtect
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| eSecure | Email security | On request |
| Professional | Email security · Email archival | On request |
| EARCHIVE | Email archival | On request |
As zoho.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Zoho eProtect website.
- Contact Zoho sales to get started.
- Choose a listed plan: eSecure, Professional, or EARCHIVE.
- Connect email using API sync, MX changes, or journaling.
- Configure filtering, quarantine, retention, and department policies.
Verdict
Zoho eProtect combines email threat filtering with archiving, search, legal holds, and administrative controls for organizations using other email services. Prospective customers must request pricing, and Zoho Mail users already have protection and archival features built in.
Questions
How much does Zoho eProtect cost?
Pricing is available on request. Zoho directs prospective customers to contact sales.
Is there a free plan?
The product is listed as paid, and no free plan is described.
Which email systems does it support?
Zoho lists Microsoft 365, Google Workspace, Amazon WorkMail, and Microsoft Exchange 2016, 2013, and 2010. Other providers can also be configured.
What archiving and discovery tools are included?
It offers configurable retention, eDiscovery searches, legal holds, and email export in ZIP or PST formats. Search supports EML download.
Do Zoho Mail users need eProtect?
Zoho says they do not, because email protection and archival features are built into Zoho Mail.
How can an organization route email through eProtect?
The listed methods are API sync, MX changes, and journaling.
Facts from Zoho eProtect's own pages
- Administration
- The product provides a customizable dashboard, audit logs, delivery logs, and management for multiple domains, users, groups, and departments. · zoho.com, 9 Oct 2026
- Archiving and discovery
- It supports configurable retention, eDiscovery searches, legal holds, and email exports in ZIP or PST formats. · zoho.com, 9 Oct 2026
- Archiving and eDiscovery
- It provides email archiving, retention policies, eDiscovery search, legal holds, and export of emails in formats such as ZIP or PST. · zoho.com, 9 Oct 2026
- Auditing
- The product provides audit logs that let administrators look up actions and details about when and on which user account they occurred. · zoho.com, 9 Oct 2026
- Compliance
- Zoho says its configurable retention and eDiscovery tools can help meet requirements including FRCP, SOX, HIPAA, FINRA, and GLBA. · zoho.com, 9 Oct 2026
- Deployment
- Organizations can route email to eProtect using API sync, MX changes, or journaling. · zoho.com, 9 Oct 2026
- Email filtering
- It filters inbound and outbound email and offers spam, virus, spoof, attachment, URL, and identity threat protection. · zoho.com, 9 Oct 2026
- Email providers
- Zoho lists Microsoft 365, Google Workspace, Amazon WorkMail, Microsoft Exchange 2016, 2013, and 2010, and says other providers can also be configured. · zoho.com, 9 Oct 2026
- Encryption
- Zoho says stored emails are encrypted at rest using AES and emails processed by eProtect are encrypted in transit using TLS. · zoho.com, 9 Oct 2026
- Founded
- 1996 · zoho.com, 28 Sept 2026
- Headquarters
- Chennai, India · zoho.com, 28 Sept 2026
- Integrations
- The product supports email providers including Microsoft 365, Google Workspace, Amazon WorkMail, and on-premise Microsoft Exchange servers. · zoho.com, 9 Oct 2026
- Notable limitation
- Zoho says eProtect is unnecessary for Zoho Mail users because its email protection and archival features are built into Zoho Mail. · zoho.com, 9 Oct 2026
- Pricing
- The product page directs prospective customers to contact sales and does not state a price. · zoho.com, 9 Oct 2026
- Product limit
- Zoho says eProtect is not required for Zoho Mail users because email protection and archival features are built into Zoho Mail. · zoho.com, 9 Oct 2026
- Purpose
- Zoho eProtect is a cloud-based email security gateway and archival service for organizations using other cloud email services or on-premise email servers. · zoho.com, 9 Oct 2026
- Quarantine
- Administrators can configure quarantine controls, notifications, and user access to quarantined emails. · zoho.com, 9 Oct 2026
- Security controls
- The feature page lists two-factor authentication, encryption in transit and at rest, and secure storage in Zoho data centers under 24/7 surveillance. · zoho.com, 9 Oct 2026
- Setup methods
- For Microsoft 365, eProtect offers API, MX, or journaling methods for integration. · zoho.com, 9 Oct 2026
- Support
- Zoho says support engineers are available around the clock to help with setup and use of eProtect. · zoho.com, 9 Oct 2026
- Support and purchase
- Zoho directs prospective customers to contact sales to get started and says customers can use Zoho support. · zoho.com, 9 Oct 2026
- Threat protection
- It protects against threats including spam, phishing, spoofing, ransomware, business email compromise, and zero-day attacks. · zoho.com, 9 Oct 2026
Where Zoho eProtect stands on Freedom251
- Email Archiving Software#20 of 27