Freedom251 › Employee Mental Health Software
Spring Health
What Spring Health is
Spring Health is a mental health company offering personalized support through self-guided tools, coaching, therapy, medication management, and specialty care. It works with employers, health plans, and channel partners to provide care. Its care-matching approach uses member needs, preferences, symptoms, goals, and available care options to recommend providers and support while leaving the choice to members. The member app includes personalized recommendations, appointments, self-guided Moments, Care Navigator messaging, and 24/7 support. Spring Health says provider appointments are available in less than a day on its business page. Employers can connect it to benefits ecosystems through eligibility integrations, single sign-on, benefits navigation, warm handoffs, referrals, and reporting. Employer reports aggregate engagement, utilization, access, clinical improvement, and broader trends. Spring Health says employers do not receive member-level clinical information without express authorization. Services and dependent eligibility vary by employer, health plan, location, and benefit design. Its apps are available for iPhone, iPad, and Android, as well as the web. Pricing is customized and available on request; the company was founded in 2016 and is headquartered in New York, New York.
Who it suits
It suits employers, health plans, and channel partners seeking a range of mental health care options and aggregate reporting. Members’ available services depend on their employer or plan, location, and benefit design.
What it does well
- Offers therapy, coaching, and medication management.
- Care recommendations account for member needs and preferences.
- Member support includes 24/7 access.
- Employer reporting is aggregated and de-identified.
- Available on web, iOS, and Android.
What to know first
- Services and dependent eligibility vary by benefit design.
- Billing stores one primary insurance plan at a time.
- Secondary claims are not automatically submitted.
- Pricing is available on request.
Limits
Services and dependent eligibility vary by employer, health plan, location, and benefit design. The billing platform stores and automatically bills one primary insurance plan at a time and does not automatically submit secondary claims.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Spring Health for organizations | Customized to the employer or health plan; request a demo | On request |
As springhealth.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Spring Health website.
- Ask for a demo for the employer or health plan offering.
- Check which services and dependent eligibility apply to the benefit and location.
- Use the web service or download the app for iPhone, iPad, or Android.
- Contact the Care Team by phone, online support ticket, or live chat for member support.
Verdict
Spring Health combines multiple forms of mental health support with personalized care matching and employer-level reporting. Confirm coverage and billing details for the relevant benefit before relying on a particular service.
Questions
How much does Spring Health cost?
Pricing is customized for the employer or health plan and available on request.
What platforms can members use?
Spring Health is available on the web, Android, and iOS, including iPhone and iPad.
What kinds of care does it offer?
Its stated options include self-guided tools, coaching, therapy, medication management, and specialty care.
What reporting do employers receive?
Employers receive aggregated, de-identified reporting on engagement, utilization, access, population-level clinical improvement, and broader trends.
Does an employer see a member’s clinical information?
Spring Health says employers do not receive member-level clinical information without the member’s express authorization.
How can a member contact support?
Members can call 855-629-0554, submit an online support ticket, or use live chat.
Facts from Spring Health's own pages
- Care access
- The company says provider appointments are available in less than a day on its business page. · springhealth.com, 8 Oct 2026
- Care matching
- Its Precision Mental Healthcare approach uses member needs, preferences, symptoms, goals, and care options to recommend care and providers while allowing members to choose. · springhealth.com, 8 Oct 2026
- Company history
- Spring Health says it was founded in 2016 as an AI company. · springhealth.com, 8 Oct 2026
- Coverage limit
- Available services and dependent eligibility vary by employer, health plan, location, and benefit design. · springhealth.com, 8 Oct 2026
- Founded
- 2016 · springhealth.com, 28 Sept 2026
- Headquarters
- New York, New York, United States · springhealth.com, 28 Sept 2026
- Insurance limit
- The member billing platform can currently store and automatically bill one primary insurance plan at a time; it does not automatically submit secondary claims. · careteam.springhealth.com, 8 Oct 2026
- Integrations
- Spring Health says it can work with employer benefits ecosystems through eligibility integrations, single sign-on, benefits navigation, warm handoffs, referrals, and reporting. · springhealth.com, 8 Oct 2026
- Member support
- The member app offers personalized care recommendations, appointments, self-guided Moments, Care Navigator messaging, and 24/7 support. · play.google.com, 8 Oct 2026
- Mobile apps
- The Spring Health app is available for iPhone and iPad through the App Store and for Android through Google Play. · apps.apple.com, 8 Oct 2026
- Privacy
- Spring Health says employers do not receive member-level clinical information without the member’s express authorization. · springhealth.com, 8 Oct 2026
- Reporting
- Employers receive de-identified, aggregated reporting on engagement, utilization, access, population-level clinical improvement, and broader trends. · springhealth.com, 8 Oct 2026
- Security and compliance
- Its Trust Center lists HITRUST, SOC 2 Type II, GDPR, CCPA, HIPAA, ISO 27001, and ISO 42001 badges. · trust.springhealth.com, 8 Oct 2026
- Support contact
- Members can contact the Care Team by phone at 855-629-0554, submit an online support ticket, or use live chat. · careteam.springhealth.com, 8 Oct 2026
- What it does
- Spring Health describes itself as a global mental health company offering personalized support through self-guided tools, coaching, therapy, medication management, and specialty care. · springhealth.com, 8 Oct 2026
- Who it serves
- Spring Health works with employers, health plans, and channel partners to provide mental health care. · springhealth.com, 8 Oct 2026
Where Spring Health stands on Freedom251
- Employee Mental Health Software#24 of 33