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Carelon Workforce Mental Health Complete
What Carelon Workforce Mental Health Complete is
Carelon Workforce Mental Health Complete is a web-based program connecting employees and their families with care for needs ranging from everyday stress to complex challenges. It includes therapy and coaching with licensed mental health professionals, critical response and crisis support, and complex case coordination for high-acuity needs. Work-life resources cover childcare, legal and financial services, and eldercare; digital tools support prevention, self-care, and engagement. Carelon describes the provider network as inclusive and culturally responsive. Developed with Lyra, the offering combines Lyra’s clinical model and digital platform with Carelon’s work-life services, crisis response, and complex case coordination. It is designed for organizations and listed for commercial, employer, and federal government lines of business. Carelon says the program is designed to reduce HR administrative burden. The product page asks organizations to contact Carelon about bringing it to their workforce, and pricing is on request. Carelon reports member and healthcare-spend outcomes, citing Lyra Health internal data from 2024.
Who it suits
It is intended for organizations seeking mental health and work-life support for employees and families. The listed lines of business are commercial, employer, and federal government.
What it does well
- Includes therapy and coaching with licensed professionals
- Provides critical response and crisis support
- Offers childcare, legal, financial, and eldercare resources
- Includes complex case coordination for high-acuity needs
What to know first
- Pricing is available on request
- Organizations must contact Carelon about bringing it to their workforce
Getting started
- Visit Carelon’s Workforce Mental Health Complete page.
- Contact Carelon about bringing the program to your organization.
- Access the program on the web.
Verdict
The program combines clinical care, crisis response, work-life resources, digital tools, and complex case coordination. Organizations will need to contact Carelon for pricing and availability details.
Questions
How much does Carelon Workforce Mental Health Complete cost?
Pricing is available on request. Carelon invites organizations to contact it about offering the program.
What care does the program include?
It includes access to licensed professionals for therapy and coaching, plus critical response and crisis support.
What work-life resources are included?
Resources include childcare, legal and financial services, and eldercare.
Who is the program intended for?
Carelon lists Commercial, Employer, and Federal government lines of business. The program is designed for organizations and their employees and families.
What platform is available?
The listed platform is web.
What is Carelon’s reported average healthcare-spend reduction?
Carelon reports an average 25% reduction compared with traditional EAP models, citing Lyra Health internal data from 2024.
Facts from Carelon Workforce Mental Health Complete's own pages
- Availability
- Carelon invites organizations to contact it about bringing the program to their organization; the product page does not state a price. · carelonbehavioralhealth.com, 11 Oct 2026
- Care options
- The solution includes access to licensed mental health professionals for therapy and coaching, plus critical response and crisis support. · carelonbehavioralhealth.com, 11 Oct 2026
- Clinical care
- The program includes access to licensed mental health professionals for therapy and coaching. · carelonbehavioralhealth.com, 4 Oct 2026
- Complex care
- The solution includes complex case coordination for high-acuity needs. · carelonbehavioralhealth.com, 11 Oct 2026
- Cost claim
- Carelon reports an average 25% reduction in healthcare spend compared to traditional EAP models, citing Lyra Health internal data from 2024. · carelonbehavioralhealth.com, 11 Oct 2026
- Crisis support
- The program includes critical response and crisis support. · carelonbehavioralhealth.com, 4 Oct 2026
- Digital tools
- The program includes digital tools for prevention, self-care, and engagement. · carelonbehavioralhealth.com, 11 Oct 2026
- HR administration
- Carelon says the program is designed to reduce the administrative burden for HR teams. · carelonbehavioralhealth.com, 11 Oct 2026
- Integration
- Developed in collaboration with Lyra, the program combines Lyra’s clinical model and digital platform with Carelon’s work-life services, crisis response, and complex case coordination. · carelonbehavioralhealth.com, 11 Oct 2026
- Intended customers
- The program is designed for organizations and is listed for Commercial, Employer, and Federal government lines of business. · carelonbehavioralhealth.com, 11 Oct 2026
- Pricing
- The product page directs organizations to contact Carelon about bringing the solution to their organization and does not state a price. · carelonbehavioralhealth.com, 4 Oct 2026
- Provider network
- Carelon describes the provider network as inclusive and culturally responsive. · carelonbehavioralhealth.com, 11 Oct 2026
- Purpose
- Workforce Mental Health Complete provides employees and their families access to evidence-based care for needs ranging from everyday stress to complex challenges. · carelonbehavioralhealth.com, 11 Oct 2026
- Reported outcomes
- Carelon reports that 9 out of 10 members improve or recover, 95% stay with their matched provider, and member satisfaction is 4.6 out of 5; these figures cite Lyra Health internal data from 2024. · carelonbehavioralhealth.com, 11 Oct 2026
- Security and privacy
- Carelon says its site has security measures to protect information under its control against loss, misuse, and alteration; its privacy statement also applies to Carelon Behavioral Health mobile apps except where noted. · carelonbehavioralhealth.com, 4 Oct 2026
- Support
- Carelon lists a National Provider Services Line at 800-397-1630, Monday through Friday, 8 a.m. to 8 p.m. ET. · carelonbehavioralhealth.com, 4 Oct 2026
- Who it serves
- The page lists commercial, employer, and federal government lines of business. · carelonbehavioralhealth.com, 4 Oct 2026
- Work-life resources
- Work-life resources include childcare, legal and financial services, or eldercare. · carelonbehavioralhealth.com, 11 Oct 2026
Where Carelon Workforce Mental Health Complete stands on Freedom251
- Employee Mental Health Software#22 of 33