No. 21of 33 ·Employee Mental Health Software

Carelon Workforce Mental Health Complete

Web

Freedom report

One barScore 5.4

Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Carelon Workforce Mental Health Complete is ranked #21 of 33 in employee mental health software on Freedom251. It runs on Web.

Compared on employee mental health software

Therapy access: Yes
Coaching access: Yes
Employer reporting: advanced

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The record

Purpose: Workforce Mental Health Complete connects employees and their families to evidence-based care across a spectrum from everyday stress to complex challenges.
Clinical care: The program includes access to licensed mental health professionals for therapy and coaching.
Crisis support: The program includes critical response and crisis support.
Work-life resources: Work-life resources include childcare, legal and financial services, and eldercare.
Digital tools: The program includes digital tools for prevention, self-care, and engagement.
Complex care: The program includes complex case coordination for high-acuity needs.
Provider network: The solution includes an inclusive, culturally responsive provider network.
Integration: The offering was developed with Lyra and combines Lyra’s clinical model and digital platform with Carelon’s work-life services, crisis response, and complex case coordination.
Who it serves: The page lists commercial, employer, and federal government lines of business.
Pricing: The product page directs organizations to contact Carelon about bringing the solution to their organization and does not state a price.
Security and privacy: Carelon says its site has security measures to protect information under its control against loss, misuse, and alteration; its privacy statement also applies to Carelon Behavioral Health mobile apps except where noted.
Support: Carelon lists a National Provider Services Line at 800-397-1630, Monday through Friday, 8 a.m. to 8 p.m. ET.
Care options: The solution includes access to licensed mental health professionals for therapy and coaching, plus critical response and crisis support.
Intended customers: The program is designed for organizations and is listed for Commercial, Employer, and Federal government lines of business.

Where it ranks on Freedom251

Best Employee Mental Health Software in 2026#21 of 33

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Sources

carelonbehavioralhealth.com/solutions/workforce-mental-health-compl· checked 4 Oct 2026
carelonbehavioralhealth.com/privacy· checked 4 Oct 2026
carelonbehavioralhealth.com/contact-us· checked 4 Oct 2026