ServiceNow Service Catalog is ranked #21 of 23 in IT service catalog software on Freedom251. It runs on Web.

ServiceNow Service Catalog plans and pricing

ITSM Foundation Service Catalog and Request Management · Incident Management · Asset Management and CMDB · Virtual Agent · Workflow servicenow.com · 20 Sept 2026

ITSM Advanced Includes ITSM Foundation · Major Incident Management and On-Call Management · Change Management · Problem Management · AI Voice Agents servicenow.com · 20 Sept 2026

ITSM Prime Includes ITSM Foundation and Advanced · L1 Service Desk AI Specialist · AI Agents for ITSM · AI Agent for Digital End-User Experience · DevOps Change Velocity servicenow.com · 20 Sept 2026

Compared on IT service catalog software

Free plan: No
Request portal: Yes
Approval workflows: Yes
Eligibility rules: Yes
Fulfillment automation: Yes
Service ownership: Yes

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