SendHub

What SendHub is

SendHub is a business text messaging platform for campaigns, automated reminders, and customer conversations. Its shared Inbox supports group messaging and text-to-join keywords; templates and merge fields help tailor messages. Contact tools include imports, custom lists, segmentation, tags, filtering, and search. The analytics dashboard reports SMS deliverability and can export messaging and voice data for individual lines or an account. Its API supports sending and receiving SMS and MMS, scheduling messages, managing replies and contacts, and accessing history and reports. Direct integrations listed include Microsoft Teams, Webex, Follow Up Boss, and JazzHR; Gmail, Slack, Mailchimp, Salesforce, Shopify, and others connect through Zapier. Inbound MMS is included on all plans, while outbound MMS is available on Custom. Lite costs $19 a month and includes 500 SMS monthly, 50 recipients per SMS, 100 voice minutes, unlimited keywords, API integration, and inbound MMS. SendHub offers iOS and Android apps and states that it is available in the United States and Canada. Its 14-day trial requires approved 10DLC registration, with listed $5 brand and $15 campaign registration fees.

Who it suits

SendHub suits businesses that want tools for group texting, campaigns, reminders, and customer conversations. Its listed sectors include healthcare, nonprofits, real estate, recruiting, restaurants, schools, and transportation.

Limits

The Lite plan includes 500 SMS per month, a maximum of 50 recipients per SMS, and 100 voice minutes. Inbound MMS is included on all plans, while outbound MMS is available only on Custom; the 14-day trial requires approved 10DLC registration and lists $5 brand and $15 campaign fees.

Getting started

1. Open the SendHub website.
2. Choose a monthly plan, starting with Lite at $19 a month, or contact SendHub about Custom.
3. For the 14-day trial, obtain approved 10DLC registration and account for the $5 brand and $15 campaign registration fees.
4. Use SendHub on the web, iOS, Android, or through its API.
5. Import contacts or create lists, then use the Inbox for customer messaging.

Verdict

SendHub combines shared messaging, contact management, analytics, and an API, with inbound MMS on all plans. Consider the plan message limits and trial registration requirements before choosing it.