Freedom251 › Business Texting Software
Heymarket
What Heymarket is
Heymarket provides shared inboxes for business SMS, email, and messaging apps, so teams can manage customer conversations together. Team members can read and respond to texts and emails from centralized inboxes on desktop or mobile. Automations can act on keywords, timing, or message sentiment to send replies, assign chats, or enroll contacts in campaigns. Campaign tools include scheduled texts, drip campaigns, templates, and personalized custom fields. AI agents can answer FAQs using an approved knowledge base, schedule appointments, and extract lead information for CRM syncing.
The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. A Chrome Extension can text numbers found on a webpage or in a CRM. Heymarket describes security controls that include SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention. It says messages are encrypted at rest and in transit between its servers and apps, and describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant. Plans start at $49 per user per month when billed annually, with a 14-day trial and no free plan. Standard requires at least two users. Its listed exclusions include group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business, which are available on higher tiers.
Who it suits
Heymarket suits teams that handle customer conversations by SMS, email, or messaging apps and need shared inboxes. Its campaigns, automations, AI agents, and CRM integrations also fit teams managing outreach and lead information together.
What it does well
- Teams can manage conversations through shared inboxes on desktop and mobile.
- Automations can use keywords, timing, or message sentiment.
- AI agents can answer FAQs, schedule appointments, and extract lead information.
- Campaigns support scheduled texts, drip sequences, templates, and custom fields.
- The catalog includes Salesforce, HubSpot, Slack, and Zapier.
What to know first
- There is no free plan.
- Standard requires a minimum of two users.
- Standard excludes group messaging, call forwarding, and several channels.
- Messaging credits cost $0.03 each; longer texts use multiple credits.
Limits
Standard requires at least two users and excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. Pricing lists 1,000 messaging credits per month at $0.03 per credit; one SMS credit covers 160 characters, and longer texts use multiple credits.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | Billed annually; $199 per user/month; minimum 2 users · Plus features · AI Advanced · API access · advanced administration and security · Salesforce add-on available | $199 a month |
| Standard | Billed annually; $49 per user/month; minimum 2 users · 2-way messaging · shared inbox · unlimited contacts · templates and tags · basic reporting · HubSpot integration | $49 a month |
| Plus | Billed annually; $99 per user/month; minimum 2 users · Standard features · lists and campaigns · automations · advanced reporting and analytics · AI Essentials · Microsoft Teams, Zapier, and more integrations (excludes Salesforce) | $99 a month |
| Enterprise | Custom pricing · Pro features · custom users · custom feature configuration · white-glove onboarding · additional training resources · priority support · higher volume messaging | On request |
As heymarket.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Open heymarket.com.
- Start the 14-day trial or select a paid plan.
- Set up a shared inbox for team messaging.
- Connect any needed services from the integration catalog.
- Use the web or mobile apps, or the Chrome Extension to text numbers found on webpages or in CRMs.
Verdict
Choose Heymarket if your team needs shared business messaging with campaigns, automation, and AI agents. Look elsewhere if you need a free plan or require Standard to include group messaging, call forwarding, or the listed additional channels.
Questions
Does Heymarket have a free plan or trial?
It has no free plan and offers a 14-day trial.
How much does Heymarket cost?
Standard starts at $49 per user per month when billed annually, with a two-user minimum. Plus is $99 per user per month and Pro is $199 per user per month, both billed annually; Enterprise uses custom pricing.
Which platforms does Heymarket support?
Its listed platforms are Android, iOS, web, API, and a browser extension.
What is excluded from Standard?
Standard excludes group messaging, call forwarding, email, Facebook Messenger, and Apple Messages for Business. These are listed on higher tiers.
What integrations are listed?
The catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio.
How are message credits charged?
Pricing lists 1,000 credits per month at $0.03 per credit. One SMS credit covers 160 characters, and longer texts use multiple credits.
Facts from Heymarket's own pages
- AI agents
- Its AI agents answer FAQs from an approved knowledge base, schedule appointments, and extract lead information for CRM syncing. · heymarket.com, 30 Sept 2026
- Automation
- Automations can send messages based on keywords, timing, or message sentiment and can reply, assign chats, or enroll contacts in a campaign. · heymarket.com, 30 Sept 2026
- Browser extension
- The Heymarket Chrome Extension can text any number found on a web page or in a CRM. · heymarket.com, 30 Sept 2026
- Company
- Heymarket says it was founded by the team behind the online project management application Manymoon; the page does not give a founding year or headquarters. · heymarket.com, 30 Sept 2026
- Compliance
- The homepage describes the platform as SOC 2 Type 2, TCPA, and HIPAA compliant. · heymarket.com, 30 Sept 2026
- Encryption
- Heymarket says messages are encrypted at rest and in transit between its servers and apps. · heymarket.com, 30 Sept 2026
- Free trial
- The signup page offers a free trial with no credit card required, but does not state its duration. · heymarket.com, 30 Sept 2026
- Headquarters
- San Francisco, California, United States · heymarket.com, 28 Sept 2026
- Integrations
- The integration catalog includes Salesforce, HubSpot, Microsoft Teams, Slack, Zapier, Zendesk, Aircall, Shopify, Twilio, and Clio. · heymarket.com, 30 Sept 2026
- Marketing
- Campaigns support scheduled texts, drip campaigns, SMS templates, and personalized custom fields. · heymarket.com, 30 Sept 2026
- Messaging
- Team members can read and respond to texts and emails from centralized inboxes on desktop or mobile phones. · heymarket.com, 30 Sept 2026
- Messaging credits
- Pricing lists 1,000 credits per month at $0.03 per message credit, with one SMS credit covering 160 characters and longer texts using multiple credits. · heymarket.com, 30 Sept 2026
- Plan limits
- Standard excludes group messaging, call forwarding, and several channels including email, Facebook Messenger, and Apple Messages for Business; these are listed on higher tiers. · heymarket.com, 30 Sept 2026
- Product
- Heymarket provides shared inboxes for business SMS, email, and messaging apps so teams can manage customer conversations together. · heymarket.com, 30 Sept 2026
- Security
- The platform describes SAML single sign-on, multifactor authentication, adjustable session duration, and configurable data retention controls. · heymarket.com, 30 Sept 2026
- Support
- The site lists email support and describes priority support services as an Enterprise plan inclusion. · heymarket.com, 30 Sept 2026
Where Heymarket stands on Freedom251
- Business Texting Software#3 of 27
- Business Text Messaging Software#7 of 30
- Two-Way SMS Software#7 of 30