MessageDesk

Name: MessageDesk
Price: 29 USD

Web · Android · iPhone · paid plans from $2.42/mo

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Freedom report

Two barsScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

MessageDesk is ranked #11 of 31 in two-way SMS software on Freedom251. It runs on Android, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $2.42/mo.

MessageDesk plans and pricing

All plans

Team (yearly) $29/yr per user, per month; annual contract billed annually; minimum 3 users up to 48 phone numbers · unlimited 1-on-1 SMS · carrier registration included messagedesk.com · 29 Sept 2026

Team (monthly) $39/mo per user, per month; annual contract billed monthly; minimum 3 users up to 48 phone numbers · unlimited 1-on-1 SMS · carrier registration included messagedesk.com · 29 Sept 2026

Pro (yearly) $79/yr per user, per month; annual contract billed annually; minimum 1 user unlimited 100-person broadcasts · custom roles and permissions · multi-line opt-out management · Relays · Zapier messagedesk.com · 29 Sept 2026

Pro (monthly) $99/mo per user, per month; annual contract billed monthly; minimum 1 user unlimited 100-person broadcasts · custom roles and permissions · multi-line opt-out management · Relays · Zapier messagedesk.com · 29 Sept 2026

Enterprise (monthly) Not published per user, per month; annual contract billed annually priority support · multiple inboxes and workspaces · custom SSO · custom integrations · analytics dashboards messagedesk.com · 29 Sept 2026

Enterprise (yearly) Not published per user, per month; annual contract billed annually priority support · multiple inboxes and workspaces · custom SSO · custom integrations · analytics dashboards messagedesk.com · 29 Sept 2026

Compared on two-way SMS software

Free plan: Yes
Paid from: $29/user/mo
Two-way messaging: Yes
MMS support: Yes
Shared team inbox: Yes
Automated sequences: Yes
Scheduled messages: Yes
Inbound keywords: Yes
Included team seats: 3 users

Best MessageDesk alternatives

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The record

Product: MessageDesk combines business texting across teams and phone lines in one shared inbox.
Inbox: Teams can route, assign, label, comment on, mention teammates in, and schedule text conversations.
Messaging: The service supports SMS and MMS, including individual and group texting; its product page describes group texts with up to 7 contacts.
Automations: Relays can send out-of-office replies, respond to keywords, identify contacts, assign teammates, and apply labels automatically.
Integrations: Listed integrations include Twilio, Zapier and webhooks, alongside VoIP providers such as RingCentral, Ooma, Zoom Phone and Microsoft Teams Phone.
Phone numbers: MessageDesk says it supports sending from 10-digit US and Canada numbers, including existing landline and VoIP numbers, and does not work with cell phone numbers.
Carrier registration: MessageDesk guides businesses through A2P 10DLC carrier registration and includes carrier registration in the Team plan.
Security: MessageDesk states it is AICPA SOC 2 Type II certified and offers security documentation through its Trust Center.
Security limitation: The company says SMS is not end-to-end encrypted and that MessageDesk is not for sending protected health information; it does not currently sign BAAs.
Trial: A free 14-day trial is offered, and a credit card is required to create an account and start it.
Support: Team and Pro plans list documentation and email support, while Enterprise lists enhanced support; priority support is included with Enterprise.
Platforms: The maker documents web access, iOS and Android apps in beta, and desktop progressive web app installation through Chrome or Safari.
Mobile limits: The mobile apps support inbox access, messaging and contact management, while Relays, comments and mentions, and full settings access are desktop-only features.
Audience: MessageDesk describes its users as HR, staffing, dispatch, operations, professional-services and home-services teams.
Price from: $2.42/mo

Where it ranks on Freedom251

Best Two-Way SMS Software in 2026#11 of 31
Best Business Text Messaging Software in 2026#6 of 30
Best Business Texting Software in 2026#11 of 27

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Sources

messagedesk.com/why-messagedesk· checked 29 Sept 2026
messagedesk.com/product-overview· checked 29 Sept 2026
messagedesk.com/integrations· checked 29 Sept 2026
messagedesk.com/pricing· checked 29 Sept 2026
messagedesk.com/features/security-compliance· checked 29 Sept 2026
docs.messagedesk.com/get-started/install-apps· checked 29 Sept 2026