Freedom251 › Employee Scheduling Software
SameSystem
What SameSystem is
SameSystem is workforce management software for retail and hospitality, combining staff planning with administrative tools. Its AI planning uses point-of-sale data to forecast busy and slow store hours for workforce planning. Employees can use the app to view schedules, tasks, and communications, swap shifts, and submit absence requests. Managers can build schedules, fill open shifts, handle absences and time tracking, and manage budgets. Attendance tracking through iBeacon records working time, breaks, and overtime, then updates schedules in real time. Integration categories include point of sale, payroll, customer counting, employee engagement, HR, and booking services; customers can also create their own connections through the open API. The licence includes all functions, upgrades, expansions, latest features, support, and help from Retail Advisers at no extra cost. SameSystem says it offers two-factor authentication, handles data per GDPR, and can restore earlier versions from backups. Support is advertised in 10 languages, with telephone, email, and chat hours Monday to Friday 08:00–18:00 and Saturday 09:00–15:00 DK-time/GMT+1, excluding Danish public holidays. Pricing is provided on request. The service is available on web, iOS, Android, and API.
Who it suits
SameSystem is designed for businesses in retail and hospitality that need workforce planning and administration. It may suit teams coordinating schedules, absences, attendance, and shift changes across managers and employees.
What it does well
- AI planning uses point-of-sale data to forecast busy and slow periods.
- Employees can view schedules, tasks, and communications in the app.
- iBeacon tracking records breaks and overtime and updates schedules in real time.
- Open API lets customers build their own integrations.
- Licence includes upgrades, support, and Retail Adviser help at no extra cost.
What to know first
- Pricing is provided on request.
- The company focuses exclusively on retail and hospitality businesses.
- Listed support hours exclude Danish public holidays.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starting listing | per year · Subscription listing; no plan details published | €95 a year |
| Personalised quote | Fixed price per department; quote supplied after contacting sales · All modules included · unlimited support · upgrades included | On request |
As samesystem.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the SameSystem website.
- Request a personalised quote.
- Use the service on web, iOS, or Android.
- Connect existing systems through an integration category or build a connection with the open API.
Verdict
SameSystem is worth considering for retail and hospitality organizations that need staff planning alongside absence, attendance, and shift administration. Its employee app, manager tools, and POS-informed planning bring several workforce tasks together. Buyers outside retail and hospitality, or those who need a listed price before making contact, may prefer another option.
Questions
How is SameSystem priced?
Pricing is on request. Its personalised quote is described as one price per department, with functions, upgrades, expansions, and support included.
What platforms are available?
SameSystem is available on web, iOS, Android, and API.
What does the employee app do?
Employees can access schedules, tasks, and communications, swap shifts, and request absences.
Can SameSystem connect with other systems?
Integration categories include point of sale, payroll, customer counting, employee engagement, HR, and booking services. Customers can also build integrations using the open API.
When is support available?
Telephone, email, and chat support are listed Monday to Friday 08:00–18:00 and Saturday 09:00–15:00 DK-time/GMT+1, excluding Danish public holidays.
Who is SameSystem for?
The company says it focuses exclusively on retail and hospitality businesses.
Facts from SameSystem's own pages
- AI planning
- The platform uses customer-traffic and sales data with artificial intelligence to forecast busy and slow periods for staffing decisions. · samesystem.com, 15 Oct 2026
- API
- SameSystem states that customers can build integrations with its open API, with details supplied through a SameSystem contact. · samesystem.com, 15 Oct 2026
- Assurance
- SameSystem provides a page linking to its ISAE 3000 declaration. · samesystem.com, 11 Oct 2026
- Attendance
- Its iBeacon attendance feature records check-in, check-out and breaks so planned and actual hours can be compared. · samesystem.com, 15 Oct 2026
- Business reporting
- The system provides organisation-wide dashboards, configurable reports and scheduled report subscriptions. · samesystem.com, 15 Oct 2026
- Company background
- SameSystem Workforce Management was born in 2008 and expanded into hospitality in 2019. · samesystem.com, 11 Oct 2026
- Company footprint
- The company reports operations in 24 countries, more than 15,500 stores and over 1,300 customers. · samesystem.com, 15 Oct 2026
- Company headquarters
- SameSystem’s official contact page lists its head office at Rentemestervej 2A, Copenhagen, Denmark. · samesystem.com, 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal name as SameSystem A/S and the company as active. · crunchbase.com, 15 Oct 2026
- Company size
- The official about page reports 75 employees, including 45 developers, serving more than 262,000 users. · samesystem.com, 15 Oct 2026
- Compliance rules
- Managers can configure locked or warning rules for staffing minimums, holidays, work-hour limits and EU working-time compliance. · samesystem.com, 15 Oct 2026
- Data residency
- The privacy policy says EU-based users' data will not be processed or transferred outside the European Economic Area. · samesystem.com, 15 Oct 2026
- Digital contracts
- A digital-contract module creates, stores and retrieves employment contracts and supports electronic administration. · samesystem.com, 15 Oct 2026
- Employee app
- The app gives employees access to schedules, tasks, communications, shift swaps, and absence requests. · samesystem.com, 11 Oct 2026
- Founded
- SameSystem says its workforce-management business was born in 2008. · samesystem.com, 15 Oct 2026
- GDPR assurance
- An ISAE 3000 report describes technical and organisational controls for GDPR and Danish data-protection compliance, including risk management and breach procedures. · samesystem.com, 15 Oct 2026
- GetApp support listing
- GetApp lists web, Android and iPhone/iPad support plus email/help desk, knowledge base, phone and chat support. · getapp.com, 15 Oct 2026
- Headquarters
- Copenhagen, Denmark · samesystem.com, 28 Sept 2026
- Help documentation
- The public Help Center contains step-by-step articles such as browser password-change instructions. · helpapp.samesystem.com, 15 Oct 2026
- Hosting model
- SameSystem describes itself as a complete online solution requiring an internet connection rather than customer server capacity or special hardware. · samesystem.com, 15 Oct 2026
- Included services
- The licence includes all functions, upgrades, expansions, latest features, support, and help from Retail Advisers at no extra cost. · samesystem.com, 11 Oct 2026
- Independent review limits
- Holyfile said smaller teams may find SameSystem too extensive and that time tracking depends on employees using the app correctly. · holyfile.com, 15 Oct 2026
- Independent review praise
- Holyfile’s December 19, 2025 review praised retail-specific scheduling, staffing visibility, payroll linkage and the employee app. · holyfile.com, 15 Oct 2026
- Integrations
- Official integration categories include POS, payroll, customer counting, employee engagement, HR and booking services. · samesystem.com, 15 Oct 2026
Where SameSystem stands on Freedom251
- Employee Scheduling Software#32 of 43