Freedom251 › Manufacturing CRM Software
Salesforce Manufacturing Cloud
What Salesforce Manufacturing Cloud is
Salesforce Manufacturing Cloud unifies sales, service, and channel operations for customer-focused manufacturing organizations. Sales capabilities include sales agreement management, advanced forecasting, program-based business, visit management, and account manager targets. Service tools provide manufacturing and asset service consoles, warranty lifecycle management, and pre-work estimation. The platform can bring customer, product, and asset information from ERP, PLM, IoT, and partner systems into one governed environment. Embedded insights, predictive recommendations, and value-chain visibility help teams review revenue performance, service precision, and pricing opportunities. Salesforce documents integrations that synchronize customer and product data between Salesforce and SAP. The product is cloud-based and supports web, iOS, Android, and API access. Its pricing comparison lists the Salesforce Mobile App and full offline mobile functionality. Editions begin at $275 per user per month with annual billing, and Salesforce offers a free 30-day trial without a credit card or installation. Sales Enterprise and Service Enterprise editions include monthly call allowances for OmniStudio and Business Rules Engine. Higher editions add broader customization, Agentforce, data, analytics, and engagement capabilities.
Who it suits
Manufacturers managing sales agreements, service operations, assets, warranties, and channel partners may find this suitable. It also fits organizations wanting governed data connections, SAP synchronization, forecasting, and mobile work with offline functionality.
What it does well
- Unifies sales, service, and channel operations
- Includes warranty lifecycle and asset service consoles
- Connects ERP, PLM, IoT, and partner data
- SAP integration synchronizes customer and product data
- Mobile app and full offline functionality are listed
- Offers forecasting, predictive recommendations, and value-chain visibility
What to know first
- No free plan is offered
- Listed editions require an annual contract
- Sales Enterprise and Service Enterprise have monthly call limits
- Starting price is $275/user/mo
Limits
The free trial lasts 30 days and there is no free plan. Sales Enterprise and Service Enterprise each include 100,000 OmniStudio calls and 10,000 Business Rules Engine calls per month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Manufacturing Cloud - Sales Enterprise | Billed annually · Per user · Manufacturing apps and features · Advanced platform customization · Sales Cloud | $275 a month |
| Manufacturing Cloud - Service Enterprise | Billed annually · Per user · Manufacturing apps and features · Advanced platform customization · Service Cloud | $275 a month |
| Manufacturing Cloud Sales Core | Billed annually · Manufacturing data models · Flex credits · Slack Business+ · Tableau Next · Premier Success Plan | $275 a month |
| Manufacturing Cloud Service Core | Billed annually · Manufacturing data models · Flex credits · Slack Business+ · Tableau Next · Premier Success Plan | $275 a month |
| Manufacturing Cloud - Sales and Service Unlimited | Billed annually · Per user · Manufacturing apps and features · Unlimited platform customization · Sales Cloud and Service Cloud | $475 a month |
| Manufacturing Cloud Sales Max | Billed annually · Agentforce for Industries · Contact Center Digital · Salesforce Maps Advanced · Salesforce Contracts | $650 a month |
| Manufacturing Cloud Service Max | Billed annually · Agentforce for Industries · Contact Center Digital · Workforce Management · Quality Management · Customer Signal Intelligence | $650 a month |
| Manufacturing Cloud Agentforce 1 for Sales Edition | Billed annually · Per user · Manufacturing Cloud Sales and Service Unlimited · Einstein for Manufacturing Cloud · Data Cloud for Manufacturing · Sales Enablement, Sales Planning, Spiff, and more | $700 a month |
The first 8 of 10 plans, as salesforce.com lists them, read 29 Sept 2026. The maker's own page has the final word. Every plan
Getting started
- Open the Salesforce Manufacturing Cloud website
- Start the free 30-day trial without a credit card or installation
- Select a Sales, Service, Sales and Service, or Agentforce edition
- Access the cloud platform through web, iOS, Android, or API
- Connect Salesforce with SAP or other supported data environments
Verdict
Choose Salesforce Manufacturing Cloud if you need connected sales, service, asset, and channel operations for manufacturing. Its annual contract and edition-specific call limits may make another product preferable for teams needing flexible terms or fewer usage constraints.
Questions
How much does Salesforce Manufacturing Cloud cost?
Sales Enterprise and Service Enterprise cost $275 per user per month, billed annually. Sales and Service Unlimited costs $475.00, while Agentforce 1 for Service and Agentforce 1 for Sales cost $700.00 per user per month, billed annually.
Is there a free trial?
Yes. Salesforce offers a free 30-day trial without requiring a credit card or installation.
Which platforms are supported?
Manufacturing Cloud is cloud-based and available on web, iOS, Android, and API. The pricing comparison lists the Salesforce Mobile App and full offline mobile functionality.
Does Manufacturing Cloud integrate with SAP?
Salesforce documents integrations that synchronize customer and product data between Salesforce and SAP.
What usage limits apply to Enterprise editions?
Sales Enterprise and Service Enterprise each include 100,000 OmniStudio calls per month and 10,000 Business Rules Engine calls per month.
Who makes Manufacturing Cloud?
Salesforce makes the product and is headquartered in San Francisco, California, United States.
Facts from Salesforce Manufacturing Cloud's own pages
- Advanced forecasting
- Advanced Account Forecasting combines predicted volumes and revenue from new and run-rate business into configurable forecasts. · salesforce.com, 21 Oct 2026
- Analytics
- Embedded insights, predictive recommendations, and value chain visibility help users assess revenue performance, service precision, and pricing opportunities. · salesforce.com, 29 Sept 2026
- API documentation
- Salesforce provides developer guides and Trailhead modules covering REST, SOAP, Bulk, Pub/Sub, Metadata, Tooling and GraphQL APIs. · trailhead.salesforce.com, 21 Oct 2026
- App-store limit
- Apple reviewers report network-loading errors, crashes, slow pages, missing landscape support and repeated reinstall requirements. · apps.apple.com, 21 Oct 2026
- App-store praise
- Apple reviewers praise access to customer data and desktop-like functionality while traveling or away from a computer. · apps.apple.com, 21 Oct 2026
- Asset and depot service
- The product includes asset-centric service, depot repair and inventory visibility across return and repair work orders. · salesforce.com, 21 Oct 2026
- Bulk API
- Bulk API 2.0 asynchronously inserts, updates, upserts, queries or deletes large datasets using CSV jobs. · developer.salesforce.com, 21 Oct 2026
- Cloud deployment
- Independent software directories describe Manufacturing Cloud as cloud-based or SaaS, with no self-hosted deployment option listed. · getapp.com, 21 Oct 2026
- Company legal name
- Crunchbase identifies the legal name as Salesforce, Inc., founded March 8, 1999. · crunchbase.com, 21 Oct 2026
- Company ownership
- Salesforce is a public company traded on the New York Stock Exchange under ticker CRM. · crunchbase.com, 21 Oct 2026
- Company size and headquarters
- LinkedIn lists Salesforce as a public software company headquartered in San Francisco with 10,001-plus employees. · linkedin.com, 21 Oct 2026
- Edition limit
- The Sales Enterprise and Service Enterprise editions include 100,000 OmniStudio calls per month and 10,000 Business Rules Engine calls per month. · salesforce.com, 29 Sept 2026
- Headquarters
- San Francisco, California, United States · salesforce.com, 23 Sept 2026
- Integration
- Salesforce documents Manufacturing Cloud integrations that synchronize customer and product data between Salesforce and SAP. · developer.salesforce.com, 29 Sept 2026
- Integrations
- Salesforce documents ERP and Order Management integration through APIs, MuleSoft Accelerator for Manufacturing or other middleware. · help.salesforce.com, 21 Oct 2026
- Intended users
- Salesforce describes the product as designed for manufacturers seeking to manage their book of business, service experience, and channel partner collaboration. · salesforce.com, 29 Sept 2026
- Limit: complexity and learning curve
- G2 reviewers repeatedly cite complex configuration, a steep learning curve and the need for administrator or developer support. · g2.com, 21 Oct 2026
- Limit: cost
- G2 reviewers frequently describe licensing, add-ons, storage and integrations as expensive, especially for smaller organizations. · g2.com, 21 Oct 2026
- Limit: performance and outages
- G2 reviews mention slow dashboards or reports, occasional downtime and workflow disruption with large datasets. · g2.com, 21 Oct 2026
- Mobile limitation
- Touch-enabled laptops such as Microsoft Surface devices cannot run the mobile app and are redirected to the full web experience. · help.salesforce.com, 21 Oct 2026
- Mobile use
- The pricing comparison lists the Salesforce Mobile App and full offline mobile functionality among its features. · salesforce.com, 29 Sept 2026
- MuleSoft extensibility
- MuleSoft Direct manufacturing integration apps can be deployed to Anypoint and extended in Anypoint Studio; deployments create named credentials. · developer.salesforce.com, 21 Oct 2026
- Partner portals
- Experience Cloud for Manufacturing supports partner and customer portals for agreements, forecasts, inventory, assets, warranties, claims, cases and orders. · help.salesforce.com, 21 Oct 2026
- Platform architecture
- It extends Sales Cloud and Service Cloud on Customer 360 and is not delivered as a managed package. · help.salesforce.com, 21 Oct 2026
Where Salesforce Manufacturing Cloud stands on Freedom251
- Manufacturing CRM Software#18 of 32