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ROCC Core
What ROCC Core is
ROCC Core is a cloud housing repairs and maintenance suite covering responsive, planned, cyclical, emergency, and major works. It includes the ROCC Plus Focus, Diagnose, and Resolve bolt-ons. The software manages operational data in real time and provides information to residents, operatives, and contractors. ROCC says organisations can tailor the suite to their requirements. API connectors provide real-time links with housing management, finance, CRM, asset and compliance, supply-chain portals, mobile, and scheduling systems. The software runs on the web and on Android and iOS phones and tablets. Its intended users are housing associations, maintenance contractors, and local authorities. Listed capabilities include work orders, vendor management, inspection workflows, tenant request portals, and mobile access. Cloud packages include hosting, monitoring, implementation consultancy, training, and reactive support. Prices range from £2,850 a month for up to 50 users to £30,000 a month for up to 2,000 users, with a 12-month minimum term. Pricing excludes VAT, and no free trial is available.
Who it suits
ROCC Core suits housing associations, maintenance contractors, and local authorities managing varied repair and maintenance work. It is also relevant to teams needing mobile access and integrations with housing, finance, CRM, and scheduling systems.
What it does well
- Covers responsive, planned, cyclical, emergency, and major works
- Includes Focus, Diagnose, and Resolve bolt-ons
- Real-time API integrations across operational systems
- Supports Android, iOS, tablets, and web
- Includes hosting, monitoring, consultancy, training, and support
What to know first
- No free trial
- Prices exclude VAT
- Minimum initial contract term is 12 months
- Pricing uses full user brackets
Limits
Cloud packages are sold in full user brackets, from up to 50 users through up to 2,000 users, and carry a minimum initial term of 12 months. Published prices exclude VAT, and the listing states that a free trial is unavailable.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ROCC Core Cloud Suite — up to 300 users | Monthly; minimum initial contract term is 12 months · Up to 300 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included | £10,000 a month |
| ROCC Core Cloud Suite — up to 500 users | Monthly; minimum initial contract term is 12 months · Up to 500 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included | £13,500 a month |
| ROCC Core Cloud Suite — up to 1,000 users | Monthly; minimum initial contract term is 12 months · Up to 1,000 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included | £18,500 a month |
| ROCC Core Cloud Suite — up to 1,500 users | Monthly; minimum initial contract term is 12 months · Up to 1,500 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included | £24,000 a month |
| ROCC Core Cloud Suite — up to 50 users | Monthly; minimum initial contract term is 12 months · Up to 50 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included | £2,850 a month |
| ROCC Core Cloud Suite — up to 2,000 users | Monthly; minimum initial contract term is 12 months · Up to 2,000 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included | £30,000 a month |
| ROCC Core Cloud Suite — up to 100 users | Monthly; minimum initial contract term is 12 months · Up to 100 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included | £4,850 a month |
| ROCC Core Cloud Suite — up to 200 users | Monthly; minimum initial contract term is 12 months · Up to 200 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included | £7,250 a month |
As rocc.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Open the ROCC Core website
- Select a cloud package sized to your user bracket
- Begin implementation consultancy
- Complete the included training
- Connect housing, finance, CRM, asset, compliance or scheduling systems through API connectors
- Use the web, Android or iOS applications
Verdict
ROCC Core provides a broad housing-maintenance suite with mobile support, configurable workflows, and connected systems. Its substantial monthly packages and contract requirement fit organisations planning formal deployments rather than short trials.
Questions
How much does ROCC Core cost?
Published packages range from £2,850 a month for up to 50 users to £30,000 a month for up to 2,000 users. Prices exclude VAT and are billed monthly.
Is a free trial available?
No. The G-Cloud service listing states that a free trial is not available.
Which platforms does ROCC Core support?
It runs on the web and supports Android and iOS phones and tablets.
What is included in the cloud packages?
Packages include all ROCC Core modules, cloud hosting, monitoring, implementation consultancy, training and reactive support.
Who is ROCC Core for?
ROCC describes it as housing software for housing associations, maintenance contractors and local authorities.
How is customer data protected?
ROCC says data is held in a private secure cloud, encrypted in transit, stored in London and replicated to a secondary UK site in Maidenhead.
Facts from ROCC Core's own pages
- Customisation
- ROCC says the suite can be tailored to an organisation’s specific needs and requirements. · rocc.com, 4 Oct 2026
- Headquarters
- Brighton, East Sussex, United Kingdom · rocc.com, 28 Sept 2026
- Included products
- ROCC Core includes the ROCC Plus bolt-ons Focus, Diagnose and Resolve. · rocc.com, 4 Oct 2026
- Integrations
- ROCC’s API connectors provide real-time integration for housing management, finance, CRM, asset and compliance, supply chain portals, mobile and scheduling systems. · rocc.com, 4 Oct 2026
- Intended users
- ROCC describes its housing software as designed for housing associations, maintenance contractors and local authorities. · rocc.com, 4 Oct 2026
- Mobile support
- ROCC says its software can run on mobile phones and tablets and supports Android and iOS. · rocc.com, 4 Oct 2026
- Pricing conditions
- The published G-Cloud pricing says costs exclude VAT, users are purchased in full “up to” brackets, and monthly charges begin at project start. · assets.applytosupply.digitalmarketplace.service.gov.uk, 4 Oct 2026
- Purpose
- ROCC Core is a cloud housing repairs and maintenance suite for end-to-end management of responsive, planned, cyclical, emergency and major works. · rocc.com, 4 Oct 2026
- Real-time operations
- The suite manages and monitors data in real time and provides relevant information to residents, operatives and contractors. · rocc.com, 4 Oct 2026
- Security
- ROCC says customer data is held in a private secure cloud, encrypted in transit, and stored in a London data centre with replication to a secondary UK site in Maidenhead. · rocc.com, 4 Oct 2026
- Support and resilience
- ROCC describes 24/7 proactive infrastructure monitoring, a 100% infrastructure uptime guarantee, and recovery time objectives within one hour with recovery points within 15 minutes or less. · rocc.com, 4 Oct 2026
- Trial availability
- The G-Cloud service listing states that a free trial is not available. · applytosupply.digitalmarketplace.service.gov.uk, 4 Oct 2026