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HCOMS Property Management System
What HCOMS Property Management System is
HCOMS Property Management System is a multi-site platform for organisations managing property portfolios across tenancies, inspections, repairs and compliance. Tenancy records cover the process from advert and allocation through agreement, rent, reviews and exit, with renewal reminders and finance statement export. The system tracks eight compliance cycles, including gas, electrical, asbestos, fire, legionella and EPC, with reminders and escalation. Residents can report repairs through a portal, email or phone, while a branded app supports photo reports, emergency flags, status tracking and a help centre. Staff can triage and assign work, record photos and sign-off, and report against SLAs. Contractors can schedule jobs and post site updates from a phone, with certificates and invoices returned to the office. No-code workflows can acknowledge requests, chase delayed work and raise planned-maintenance orders. HCOMS describes finance-system links, ArcGIS map overlays, UK hosting and support, and role-aware audit trails. It is available on Android, iOS and web. The maker invites prospective customers to arrange a demo; no price or trial terms are stated.
Who it suits
HCOMS names housing associations, diocesan portfolios, charities with property portfolios and multi-academy trusts as intended customers. It suits organisations coordinating tenancy, compliance and repair work across multiple sites.
What it does well
- Tracks tenancy from allocation through exit.
- Covers eight compliance cycles with reminders and escalation.
- Residents can report and track repairs through an app.
- Contractors can update job status from a phone.
- Supports finance-system links and ArcGIS map overlays.
What to know first
- Pricing is available on request.
- No free plan or trial terms are stated.
- The product page invites prospects to arrange a demo.
Getting started
- Visit the HCOMS property products page.
- Arrange a demo with HCOMS.
- Access the platform on Android, iOS or web.
- Connect the organisation’s finance system for the described live link.
Verdict
HCOMS brings property, tenancy, compliance and repair workflows together for multi-site portfolios. Prospective customers will need to arrange a demo and request pricing.
Questions
What does HCOMS Property Management System cost?
Pricing is available on request. The product page invites prospective customers to arrange a demo.
Is there a free plan or trial?
The product page does not state a free plan or free trial terms.
Which platforms does it support?
The listed platforms are Android, iOS and web.
Which organisations is it intended for?
HCOMS names housing associations, diocesan portfolios, charities with property portfolios and multi-academy trusts.
What integrations are described?
The product page describes a live link to the customer’s finance system and ArcGIS overlay support for portfolio maps.
Who makes the product?
The maker is Hayes Computing Solutions Ltd, trading as HCOMS. HCOMS says it was founded in 2001 and is based near Norwich, UK.
Facts from HCOMS Property Management System's own pages
- Access and audit
- HCOMS says the property platform is role-aware and audit-trailed throughout. · hcoms.co.uk, 3 Oct 2026
- Audience
- HCOMS identifies housing associations, diocesan portfolios, charities and multi-academy trusts as examples of organisations the product is intended to serve. · hcoms.co.uk, 2 Oct 2026
- Automation and finance
- No-code workflows can acknowledge requests, chase overdue items and raise planned-maintenance orders; purchase orders go to the finance system for approval and budget reconciliation. · hcoms.co.uk, 3 Oct 2026
- Availability and pricing
- The product page invites visitors to arrange a demo and does not state a product price, free plan or free trial. · hcoms.co.uk, 2 Oct 2026
- Company and history
- HCOMS says it was founded in 2001, and its history says its first dedicated diocesan property platform went live in 2015. · hcoms.co.uk, 2 Oct 2026
- Compliance
- The page describes scheduled cycles for gas, electrical, asbestos, fire, legionella and EPC compliance, with escalation and dashboard alerts. · hcoms.co.uk, 3 Oct 2026
- Connected apps
- Occupant, contractor and back-office apps use one shared database with a live link to the organisation’s finance system. · hcoms.co.uk, 3 Oct 2026
- Contractor workflow
- Contractors can accept or decline jobs, schedule work and post live on-site status from a phone; certificates and invoices flow back to the office. · hcoms.co.uk, 3 Oct 2026
- Data hosting and security
- HCOMS says client production data is hosted in the UK and describes TLS and at-rest encryption, per-user authentication, optional multi-factor authentication, role-based access, audit logging and encrypted backups. · hcoms.co.uk, 3 Oct 2026
- Founded
- 2001 · hcoms.co.uk, 28 Sept 2026
- Headquarters
- Hethersett, Norwich, Norfolk, UK · hcoms.co.uk, 28 Sept 2026
- Hosting and support
- HCOMS describes the product as UK-hosted and UK-supported. · hcoms.co.uk, 2 Oct 2026
- Integrations
- The product page describes a live link to the customer’s finance system and ArcGIS overlay support for portfolio maps; it does not name a specific finance product. · hcoms.co.uk, 2 Oct 2026
- Intended users
- The product page names housing associations, diocesan portfolios, charities with property portfolios and multi-academy trusts as organisations it aims to serve. · hcoms.co.uk, 3 Oct 2026
- Maker
- The maker is Hayes Computing Solutions Ltd, trading as HCOMS; its About page says it was founded in 2001 and is based near Norwich, UK. · hcoms.co.uk, 3 Oct 2026
- Mapping and reporting
- The product page describes portfolio maps with ArcGIS overlay support and charts that users can build from property records without SQL. · hcoms.co.uk, 3 Oct 2026
- Pricing and trial
- The product page directs prospective customers to arrange a demo and does not state a price or trial terms. · hcoms.co.uk, 3 Oct 2026
- Purpose
- HCOMS describes the product as a multi-site property platform for portfolios that have outgrown spreadsheets, bringing tenancies, inspections, repairs and compliance cycles together. · hcoms.co.uk, 3 Oct 2026
- Repairs
- Tenants can raise repair jobs by portal, email or phone; jobs can be triaged, assigned to contractors, photographed and signed off, with SLA reporting. · hcoms.co.uk, 3 Oct 2026
- Resident self-service
- The product includes a branded resident app for reporting repairs with photos, flagging emergencies and tracking status, plus a searchable help centre based on the organisation’s guidelines. · hcoms.co.uk, 3 Oct 2026
- Security and audit
- HCOMS says the platform is role-aware and audit-trailed throughout. · hcoms.co.uk, 2 Oct 2026
- Tenancy lifecycle
- Tenancy records cover advert, allocation, agreement, rent, reviews and exit, with automatic renewal reminders and statement export to a finance system. · hcoms.co.uk, 3 Oct 2026
- Tenancy management
- It tracks tenancy from advert and allocation through agreement, rent, reviews and exit, with automatic renewal reminders and finance statement export. · hcoms.co.uk, 2 Oct 2026