No. 27of 32 ·Property Maintenance Management Software

WorkOrders

Name: WorkOrders
Price: 29 NZD

Web · iPhone · API· paid plans from NZD 29/mo

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Freedom report

One barScore 5.1

Free tierNo free tier
Runs widely2 of 6 device platforms
DocumentedPlans, terms and facts published

WorkOrders is ranked #27 of 32 in property maintenance management software on Freedom251. It runs on API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at NZD 29/mo.

WorkOrders plans and pricing

All plans

Van NZD 29/mo Billed monthly; excluding GST. Up to 3 active team members · Unlimited work orders and customers · Email-to-work-order inbox · Job photos and attachments · Customer status emails workorders.nz · 5 Oct 2026

Crew NZD 79/mo Billed monthly; excluding GST. Up to 10 active team members · Everything in Van · Multiple inbound mailboxes · CSV reporting and exports · AI job summaries and extraction workorders.nz · 5 Oct 2026

Yard NZD 149/mo Billed monthly; excluding GST. Up to 25 active team members · Everything in Crew · Priority support · Multi-site customer histories · Onboarding and data import help workorders.nz · 5 Oct 2026

Fleet Priced on how many you are; seats and price agreed with you. More than 25 active team members · Everything in Yard · Help moving your history off your current system workorders.nz · 5 Oct 2026

Compared on property maintenance management software

Free plan: No
Work order management: Yes
Tenant request portal: Yes
Mobile access: Yes

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The record

What it does: WorkOrders turns incoming emails and attachments into work orders, assesses urgency, offers jobs to the team and emails customers as work progresses.
Ways to create jobs: Requests can enter through a WorkOrders address, an IMAP mailbox, the API or a customer portal.
AI extraction: AI extracts editable summaries and details from messages and describes attachments; its suggestions are not sent to customers automatically.
Dispatch: New jobs are offered to the whole team, and the first technician to accept becomes the owner; office staff can reassign from the web app.
Customer updates: Status emails reply to the customer's original message, and customer replies are attached to the corresponding work order.
Reporting: The product includes saved reports, CSV exports and a workload calendar.
Customer portal: Customers can view their jobs without an account and can add photos; signing in by email link is required to raise a new request.
Security and privacy: The privacy policy says data is encrypted in transit, connected mailbox credentials are encrypted at rest, company data is isolated, and roles restrict access.
AI data handling: The privacy policy says account content is not used to train AI models and that email content is sent to a third-party AI provider under business or enterprise terms that prohibit model training.
Field app: The field app is available for iPhone; the maker says Android is next.
Support: The maker says support is handled by a person who can change the software, and it does not offer a 24-hour call centre.
Who it is for: The maker lists manufacturing, construction, field services, property management and IT support as intended work settings.
Plan limit: Paid plans have active-member caps; the largest listed fixed plan allows 25 active members, while larger teams must discuss Fleet pricing.
Headquarters: Wellington, New Zealand
Price from: NZD 29/mo

Where it ranks on Freedom251

Best Property Maintenance Management Software in 2026#27 of 32

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Sources

workorders.nz· checked 5 Oct 2026
workorders.nz/features· checked 5 Oct 2026
workorders.nz/pricing· checked 5 Oct 2026
workorders.nz/legal/privacy· checked 5 Oct 2026
workorders.nz/app· checked 5 Oct 2026
workorders.nz/about· checked 5 Oct 2026