RiffRoff

What RiffRoff is

RiffRoff is a web app for independent Shopify merchants who want to run referral programs with customer rewards. Advocates receive short links branded for the store, which they can share from their account or after checkout. Eligible friends get a private, expiring offer that can be used once for a first order. After that order is paid and clears the merchant’s configured hold period, the advocate becomes eligible for Shopify store credit.

Merchants can set discounts, rewards, minimum orders, offer expiry, hold periods, and review thresholds. At checkout, RiffRoff checks whether a referral qualifies, blocks self-referrals and duplicate identities, and can pause uncertain activity for merchant review. Refunds and cancellations reverse rewards that are pending or not yet earned. The app works with Shopify Checkout and Customer accounts; merchants add its Share & Earn and Refer a Friend blocks through Shopify’s checkout and accounts editor.

The Simple plan costs nothing plus a 12% success fee on eligible referral revenue, charged only on the first paid order. Plus costs $14 a month and has no success fee. Both plans include all referral features, and the maker’s support FAQ says neither has a trial countdown.

Who it suits

RiffRoff suits independent Shopify merchants who want to encourage first orders through customer referrals and issue rewards as store credit. It may fit stores that want control over offer rules, reward timing, and referral reviews.

Limits

Simple costs nothing but charges a 12% success fee on eligible referral revenue, applying only to the first paid order. Plus costs $14 a month and has no success fee; both plans include all referral features.

Getting started

1. Open the RiffRoff website.
2. Choose Simple or Plus.
3. In Shopify’s checkout and accounts editor, add the Share & Earn and Refer a Friend blocks.
4. Use the merchant settings to configure discounts, rewards, minimum orders, expiry, hold periods, and review thresholds.
5. Contact [email protected] with your store domain and, when relevant, the order ID.

Verdict

Choose RiffRoff if your Shopify store wants referral links, first-order offers, and configurable store-credit rewards. Simple has no monthly charge but takes a 12% success fee on eligible referral revenue from the first paid order; Plus costs $14 a month to avoid that fee.