RestaurantConnect

What RestaurantConnect is

RestaurantConnect provides waiting-list software for restaurants managing walk-ins and reservations. Its wait-quote technology draws on historical data and current trends to estimate waits and suggest tables expected to become available. The system can assign upcoming tables automatically, while a host enters guest check-ins. Guests can receive text messages. They can remove themselves from the list if their plans change. The maker describes host-stand efficiency tools, SMS communication, and a dedicated phone number rather than shared short codes.

The waiting-list software is part of a cloud-based suite of applications that restaurants can use individually or as a complete front-of-house system, paying for the modules they need. ResWidgets can accept and manage reservations from a restaurant website, Facebook page, or another web page. Guest mobile numbers can connect to EmailMarketer for mailing-list opt-ins and birthday and anniversary automation. RestaurantConnect says it serves independent and chain restaurants. The software supports Android, iOS, macOS, web, and Windows; the maker also describes access or installation on iPad, Android devices, Microsoft PCs, Mac, and in a browser. Plans start with Premium at $349 a month, with Accelerator at $849 a month.

Who it suits

RestaurantConnect suits independent and chain restaurants that need to manage walk-ins and reservations, communicate wait updates by text, or assign upcoming tables. Its modular suite may also suit restaurants that want reservation widgets or guest marketing connections alongside waiting-list tools.

Getting started

1. Visit the RestaurantConnect waiting-list software website.
2. Choose Premium at $349 a month or Accelerator at $849 a month.
3. Select the modules needed for your restaurant.
4. Access or install RestaurantConnect on a supported platform, or use it in a browser.

Verdict

Choose RestaurantConnect if your restaurant needs waiting-list management with text updates, automatic table assignment, or guest marketing connections. Premium starts at $349 a month and includes unlimited users and texting. Restaurants seeking a free plan or trial should look elsewhere.