No. 12 of 25 ·Restaurant Waitlist Software

Qwaiting

Name: Qwaiting
Price: 249 USD

Web · Windows · Mac · Linux · Android · iPhone · Self-hosted · API · paid plans from $207.50/mo

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Freedom report

One barScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely6 of 6 device platforms
DocumentedThinly documented

Qwaiting is ranked #12 of 25 in restaurant waitlist software on Freedom251. It runs on Android, API, iOS, Linux, macOS, Self-hosted, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $207.50/mo.

Qwaiting plans and pricing

All plans

Starter $249/mo Monthly Staff login upto 5 · Chat support · Email notification · Email support · Invite team and admins qwaiting.com · 5 Oct 2026

Business $349/mo Monthly Staff login upto 10 · Analytics and reporting · Configuration help · Customize design · Email support qwaiting.com · 5 Oct 2026

Enterprise $399/mo Monthly Staff login upto 20 · API access · Account manager · Analytics and reporting · Daily Backup and Recovery qwaiting.com · 5 Oct 2026

Custom $649/mo Monthly Staff login upto 50 · API access · Account manager · Audit Logging · Data anonymization · Data location control qwaiting.com · 5 Oct 2026

Starter $2,490/yr Yearly Staff login upto 5 · Chat support · Email notification · Email support · Invite team and admins qwaiting.com · 5 Oct 2026

Business $3,490/yr Yearly Staff login upto 10 · Analytics and reporting · Configuration help · Customize design · Email support qwaiting.com · 5 Oct 2026

Compared on restaurant waitlist software

Free plan: No
Paid from: $249/mo
Guest notifications: Yes
Online check-in: Yes
SMS notifications: Yes
Guest check-in methods: multi-channel

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The record

Product: Qwaiting is a cloud-based queue management system for appointment and walk-in queues.
Virtual queues: Customers can join queues remotely by phone or web browser and see live wait times.
Queue management: The system combines appointments and walk-ins, routes customers, and provides real-time queue monitoring.
Analytics: Qwaiting reports on queue times, customer flow, and staff efficiency.
Notifications: Qwaiting can send automated notifications through SMS, email, or mobile app.
Integrations: Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta.
Security: Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures.
Compliance: The security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2.
Deployment: The cloud product runs in a browser, while the on-premises option is described as operating on a local network without internet connectivity.
Platforms: The pricing FAQ names Windows, macOS, Android, iOS, and Linux, and says the service is web-based with no downloads or installations required.
Support: The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance.
Intended users: Qwaiting presents the product for organizations in sectors including healthcare, banking, retail, government, education, and airports.
Plan limits: The pricing page lists staff-login caps of 5 for Starter, 10 for Business, 20 for Enterprise, and 50 for Custom.
Founded: 2018
Price from: $207.50/mo

Where it ranks on Freedom251

Best Restaurant Waitlist Software in 2026#12 of 25

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Sources

qwaiting.com· checked 5 Oct 2026
qwaiting.com/products/cloud-based-software· checked 5 Oct 2026
qwaiting.com/integrations· checked 5 Oct 2026
qwaiting.com/security· checked 5 Oct 2026
qwaiting.com/pricing· checked 5 Oct 2026