Waittable

What Waittable is

Waittable is web software for managing restaurant waitlists, reservations, and guest relationships. Its waitlist shows current table availability and estimated waits, and it can send guests an SMS when their table is ready. Guests can also join the waitlist themselves using a QR code. Waittable lists SMS and WhatsApp notifications for wait estimates, table readiness, and reservation changes, with two-way communication between staff and guests through the waitlist page.

For restaurant teams, analytics cover peak wait times, customer flow, and seating turnover. Guest profiles can hold contact details, dining preferences, allergies, and special occasions. The CRM can use that information for targeted email, SMS, or app notification campaigns. Waittable says it can integrate with POS systems, payment gateways, and other tools, without naming providers. The product runs on the web and offers a free plan and a 14-day trial. Paid plans are Basic at $34 a month, Standard at $49 a month, and Premium at $59 a month. Each plan lists 50 GB bandwidth, unlimited site licenses, 10 free optimizations, and 24/7 customer support. Staff training, support, documentation, and tutorials are provided.

Who it suits

Waittable suits restaurants that want guests to join a waitlist by QR code and receive wait-time or table-ready messages. It may also fit teams seeking guest profiles, targeted campaigns, and analytics on customer flow and seating turnover.

Limits

The free plan is available, but its feature or usage limits are not described. Each listed paid plan includes 50 GB bandwidth and 10 free optimizations.

Getting started

1. Open the Waittable website.
2. Use the web platform.
3. Choose the free plan or begin the 14-day trial.
4. Select Basic, Standard, or Premium for a paid plan.

Verdict

Choose Waittable if your restaurant needs a digital waitlist alongside guest messaging, profiles, and restaurant-flow analytics. Look elsewhere if you need an Android or iOS platform, or if the listed monthly paid plans do not fit your needs.