Freedom251 › Retrieval-Augmented Generation Tools
Ragen
What Ragen is
Ragen is a knowledge assistant for organizations that answers questions from company documents and tools, citing its sources. Teams can set up separate assistants for departments such as HR, sales and compliance, while a website chatbot handles product and policy questions and can be embedded on allowed domains with one line of code. AI agents can access company knowledge through MCP, an OpenAI-compatible API and a TypeScript SDK. Ragen Brain organizes scattered documents into knowledge pages, flags contradictions and outdated files, and requires human approval before publishing. File and folder permissions are checked for every answer, including requests made through agents. Documents, the vector store and conversation history remain on the customer’s own servers or cloud account. Customers can choose local models, their own provider keys or an OpenAI-compatible endpoint. The Self-hosted plan has no licence fees, but customers pay for infrastructure and models. The product is aimed at organizations seeking a self-hosted knowledge assistant; its site recommends general-purpose tools for image generation, voice or code execution.
Who it suits
Ragen suits company teams such as HR, sales, customer service and operations that need a self-hosted assistant for organizational knowledge. It is not positioned for image generation, voice or code execution.
What it does well
- Answers cite sources in company documents and tools.
- Separate assistants can serve different departments.
- File and folder permissions apply to agent answers.
- Data stays within the customer’s own infrastructure.
What to know first
- Self-hosted customers pay for infrastructure and models.
- BaseLinker and KSeF are not yet available.
- Self-hosted support is documentation and community support.
Limits
The Self-hosted plan has no licence fees, but customers pay for their own infrastructure and models. Ragen is positioned for document-based answers with access control; the maker recommends general-purpose tools for image generation, voice or code execution.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Self-hosted | Free; no licence fees. You pay for your own infrastructure and models. · Docker image on your infrastructure · RAG assistant · Department assistants · Website chatbot · MCP integrations · Any model · Department roles and permissions · Documentation and community support | Free |
| Enterprise | Contact us; priced individually based on rollout scale and compliance requirements. · Self-hosted features · Hands-on rollout · Custom MCP integrations · White-label chatbots · PII masking · SLA and priority support · Annual security audits · Consultant-led onboarding | On request |
As ragen.ai lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://ragen.ai/.
- Choose the Self-hosted plan at no cost.
- Use the Docker image on your own infrastructure.
- Connect company knowledge and choose local models, provider keys or an OpenAI-compatible endpoint.
- Set department roles and permissions, then use the assistant or embed the website chatbot on allowed domains.
Verdict
Ragen offers document-based answers with citations and per-file access checks in a self-hosted setup. Its free plan has no licence fees, but customers cover infrastructure and model costs.
Questions
How much does Ragen cost?
The Self-hosted plan is free, with no licence fees. Customers pay for infrastructure and models. Enterprise pricing is individually set based on rollout scale and compliance requirements.
Is there a free plan?
Yes. Self-hosted is listed as a free plan and includes a Docker image, RAG assistant, department assistants, website chatbot, MCP integrations, model choice, department roles and permissions, documentation and community support.
Where can Ragen run?
Ragen is available as web, API and self-hosted. Its documents, vector store and conversation history stay on the customer's servers or cloud account.
Which integrations are available?
Listed integrations include Google Drive, HubSpot, ClickUp, Fireflies.ai, Google Calendar, Gmail, Slack, Notion, Google Analytics, WooCommerce, Open Mercato and Rejestr.io. BaseLinker and KSeF are marked as coming soon.
What support comes with each plan?
Self-hosted includes deployment documentation and community support. Enterprise includes an SLA, priority support and a dedicated Customer Success Manager.
Facts from Ragen's own pages
- Access control
- Permissions are checked per file and folder for each answer, including answers requested through AI agents. · ragen.ai, 3 Oct 2026
- AI agents
- Ragen exposes company knowledge through MCP, an OpenAI-compatible API and a TypeScript SDK. · ragen.ai, 3 Oct 2026
- Data hosting
- Ragen runs on the customer's own servers or cloud account, and documents, vector store and conversation history stay within that infrastructure. · ragen.ai, 3 Oct 2026
- Department assistants
- It supports separate assistants for teams such as HR, sales and compliance. · ragen.ai, 3 Oct 2026
- Integrations
- The integrations page lists Google Drive, HubSpot, ClickUp, Fireflies.ai, Google Calendar, Gmail, Slack, Notion, Google Analytics, WooCommerce, Open Mercato and Rejestr.io. · ragen.ai, 3 Oct 2026
- Intended users
- The site presents Ragen for company teams including HR, sales, customer service, operations and partners, and says it is aimed at organizations needing an on-premise or self-hosted knowledge assistant. · ragen.ai, 3 Oct 2026
- Knowledge preparation
- Ragen Brain turns scattered documents into knowledge pages, flags contradictions and outdated files, and requires human approval before publishing. · ragen.ai, 3 Oct 2026
- Limitations
- The site says Ragen is for answering questions from documents with access control, and recommends general-purpose tools for image generation, voice or code execution. · ragen.ai, 3 Oct 2026
- Model choice
- Customers can use models locally, through their own provider keys or through an OpenAI-compatible endpoint. · ragen.ai, 3 Oct 2026
- Not yet available
- The integrations page labels BaseLinker and KSeF as coming soon. · ragen.ai, 3 Oct 2026
- Purpose
- Ragen answers questions from a company's documents and tools, with citations to the source. · ragen.ai, 3 Oct 2026
- Security
- Conversation content can be encrypted with keys in the customer's AWS KMS or Scaleway Key Manager, and optional masking covers PESEL, NIP, REGON and card numbers. · ragen.ai, 3 Oct 2026
- Support
- Self-hosted includes deployment documentation and community support; Enterprise includes an SLA, priority support and a dedicated Customer Success Manager. · ragen.ai, 3 Oct 2026
- Usage controls
- The admin panel supports hard monthly organisation limits for tokens, cost or messages, plus team-level request-rate and model limits. · ragen.ai, 3 Oct 2026
- Website chatbot
- The website chatbot answers product and policy questions 24/7 and can be embedded with one line of code on allowed domains. · ragen.ai, 3 Oct 2026
Where Ragen stands on Freedom251
- Retrieval-Augmented Generation Tools#19 of 26