Freedom251 › Retrieval-Augmented Generation Tools
Quivr
What Quivr is
Quivr is a customer support service built around six specialized AI agents. Kelly drafts and translates support replies and retrieves knowledge; Michael can process refunds and execute workflows; Steven routes and tags tickets. Lily analyzes support data with process mining, topic clustering, and sentiment analysis, while Dan synchronizes knowledge and updates help documentation. Joana is listed for chatbot engagement and conversion optimization, with custom pricing. Quivr connects with Intercom, Zendesk, Freshdesk, and Gorgias, and lists integrations across e-commerce, CRM, shipping, payments, communications, knowledge, databases, cloud, and ERP services. It supports REST APIs, GraphQL, webhooks, and MCP. Agents can retrieve live system data, update contacts or orders, escalate cases to a human, and send notifications. The base subscription is €150/mo and includes all agents, custom integrations, premium support, configuration assistance, an admin panel, and an app on the ticketing tool. Usage fees also apply: €0.03 per tag per ticket, €0.50 per drafted answer, or €1.00 per auto-resolved ticket. The integrations page says setup takes less than a day.
Who it suits
Quivr suits support teams looking to automate or assist with ticket drafting, routing, insights, knowledge upkeep, and selected actions. It may be relevant to teams using one of its listed helpdesk integrations.
What it does well
- Six agents cover distinct support and analysis tasks
- Connects with Intercom, Zendesk, Freshdesk, and Gorgias
- Agents can retrieve live data and update orders
- Base subscription includes configuration assistance and premium support
What to know first
- Base subscription costs €150/mo
- Usage fees apply to drafts, tags, and auto-resolved tickets
- Joana's pricing is custom
Limits
The 150.00 EUR monthly base subscription includes all agents, but fees also apply per drafted answer, auto-resolved ticket, and tagged ticket. The listed usage rates are €0.50 per drafted answer, €1 per auto-resolved ticket, and €0.03 per tag per ticket.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Dan — Knowledge Manager | Keeps documentation fresh and accurate | Free |
| Lily — Insight Analyzer | Analytics and insights on support data | Free |
| Steven — Ticket Router | per tag per ticket · Automatic categorization and routing | €0.03, paid once |
| Kelly — Draft Composer | per used drafted answer · Suggests responses to the support team | €0.50, paid once |
| Michael — Action Executor | per auto-resolved ticket · Resolves tickets without human intervention | €1, paid once |
| Base Subscription | Six AI agents included · custom integrations · premium support · configuration assistance · admin panel access · app on your ticketing tool | €150 a month |
| Joana — Engagement Agent | Chatbot and conversion optimization · custom pricing | On request |
As quivr.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://www.quivr.com/ and review the base subscription and agent usage fees.
- Choose the agents for the support tasks you need; Dan and Lily are listed as free.
- Connect a supported helpdesk such as Intercom, Zendesk, Freshdesk, or Gorgias.
- Configure integrations or custom integrations for your systems.
- Use Quivr through the web or API.
Verdict
Quivr combines support agents with helpdesk connections and actions such as refunds or order updates. Consider both the base subscription and usage charges when evaluating its cost.
Questions
How much does Quivr cost?
The base subscription costs €150 a month. Usage fees are €0.50 per drafted answer, €1 per auto-resolved ticket, and €0.03 per tag per ticket; Joana has custom pricing.
Is there a free plan?
Dan — Knowledge Manager and Lily — Insight Analyzer are listed as free. The base subscription is €150 a month.
Which helpdesks does Quivr support?
Quivr lists Intercom, Zendesk, Freshdesk, and Gorgias.
What integrations and connection methods are available?
Its integrations span e-commerce, CRM, shipping, payment, communication, knowledge, database, cloud, and ERP services. It supports REST APIs, GraphQL, webhooks, and MCP.
Can Quivr take actions in support systems?
Its agents can retrieve live system data, process refunds, update contact information, modify orders, escalate to a human, and send notifications.
What is included in the base subscription?
It includes all agents, custom integrations, premium support, configuration assistance, admin panel access, and an app on the ticketing tool.
Facts from Quivr's own pages
- Actions
- Quivr says agents can retrieve live system data, process refunds, update contact information, modify orders, escalate to a human, and send notifications. · quivr.com, 7 Oct 2026
- Drafting
- Kelly drafts support replies, translates responses, and retrieves knowledge for support staff. · quivr.com, 7 Oct 2026
- Helpdesks
- The site lists Intercom, Zendesk, Freshdesk, and Gorgias as supported helpdesk integrations. · quivr.com, 7 Oct 2026
- Insights
- Lily provides process mining, topic clustering, and sentiment analysis on support data. · quivr.com, 7 Oct 2026
- Integrations
- The integrations page lists e-commerce, CRM, shipping, payment, communication, knowledge, database, cloud, and ERP services, and supports REST APIs, GraphQL, webhooks, and MCP. · quivr.com, 7 Oct 2026
- Knowledge
- Dan synchronizes knowledge and updates help documentation for content accuracy. · quivr.com, 7 Oct 2026
- Pricing limit
- The €150/month base subscription includes all agents, while usage fees apply when agents draft responses, resolve tickets, or tag conversations. · quivr.com, 7 Oct 2026
- Product
- Quivr describes itself as an always-on customer support team powered by six specialized AI agents. · quivr.com, 7 Oct 2026
- Security
- The integrations page labels Quivr SOC2 Compliant and GDPR Ready. · quivr.com, 7 Oct 2026
- Setup
- Quivr says setup takes less than a day on its integrations page. · quivr.com, 7 Oct 2026
- Support
- The base subscription lists premium support and configuration assistance. · quivr.com, 7 Oct 2026
- Ticket actions
- Michael can process refunds and execute workflows, while Steven routes and tags tickets. · quivr.com, 7 Oct 2026
Where Quivr stands on Freedom251
- Retrieval-Augmented Generation Tools#18 of 26