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Pure Chat
by Pure Chat
What Pure Chat is
Pure Chat is a paid live-agent chat service for talking with website visitors and tracking their activity. Agents can use the web service or its iOS and Android apps. The product provides a website chat channel, four included agent seats and a listed total of 5,000 integrations. Growth supports one website, four users or operators and 100 SMS notifications. PRO supports unlimited websites, 10 users or operators and 1,000 SMS notifications. Pure Chat offers a 30-day trial, but no free plan is listed. The service focuses on website conversations rather than multiple chat channels. Businesses can therefore choose a smaller configuration for one site or a larger setup for multiple websites and more operators. Pure Chat was founded in 2012 and is headquartered in Scottsdale, Arizona, United States.
Who it suits
Pure Chat suits businesses that need live website chat, visitor tracking and mobile access for agents. Growth fits one site, while PRO is for teams managing unlimited websites and more operators.
What it does well
- Live-agent website chat
- Visitor activity tracking
- Web, iOS and Android access
- Growth includes four operators
- PRO supports unlimited websites
What to know first
- No free plan
- Chat channel is limited to websites
- Growth covers one website
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Growth | 1 website · 4 users/operators · 100 SMS notifications | On request |
| PRO | Unlimited websites · 10 users/operators · 1,000 SMS notifications | On request |
As purechat.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Pure Chat provides website live chat with visitor tracking across browsers and mobile apps. Its listed plans differ by website count, operator seats and SMS notifications, while prices require further inquiry.
Facts from Pure Chat's own pages
- Included agent seats
- 4 · purechat.com, 20 Sept 2026
- Chat channels
- website · purechat.com, 20 Sept 2026
- Founded
- 2012 · purechat.com, 28 Sept 2026
- Free plan
- No · purechat.com, 20 Sept 2026
- Headquarters
- Scottsdale, Arizona, United States · purechat.com, 28 Sept 2026
- Listed integrations
- 5000 · purechat.com, 20 Sept 2026
- Live agent chat
- Yes · purechat.com, 20 Sept 2026
- Visitor tracking
- Yes · purechat.com, 20 Sept 2026
Where Pure Chat stands on Freedom251
- Live chat software#76 of 94