WotNot

What WotNot is

WotNot combines website chatbots, live agent chat and visitor tracking for conversations across websites and messaging channels. Teams can use it on the web, Android and iOS, and the service includes one agent seat and lists 21 integrations. Its paid plans are billed monthly: Lite costs $29 a month for 1,000 chats and 1,000 AI credits; Starter costs $99 a month for 5,000 chats and 5,000 AI credits; Premium costs $299 a month for 10,000 chats and 10,000 AI credits. Enterprise has no listed price and includes unlimited chats and credits, SSO integration, custom integrations and priority support. WotNot offers a 14-day trial but no free plan. The company was founded in 2018 and is headquartered in Ahmedabad, India.

Who it suits

WotNot suits businesses that want website or messaging conversations supported by both chatbots and live agents. Its visitor tracking may also suit teams that want to monitor visitor activity alongside chat.

Limits

There is no free plan. Lite costs $29 a month and includes 1,000 chats and 1,000 AI credits; Starter includes 5,000 chats and 5,000 AI credits, while Premium includes 10,000 of each. WotNot includes one agent seat.

Getting started

1. Visit https://wotnot.io/.
2. Start the 14-day trial.
3. Choose a monthly plan: Lite, Starter or Premium.
4. Use WotNot on the web, Android or iOS.

Verdict

WotNot brings automated and live conversations together with visitor tracking. Its monthly plans set chat and AI credit allowances, while Enterprise has no listed price.