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No. 70 of 94 ·Live chat software

EspressoDesk

Web · Windows · Mac · Linux · paid plans from $29/mo

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Freedom report

Two barsScore 5.3

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely4 of 6 device platforms
  • DocumentedPlans, terms and facts published

EspressoDesk is ranked #70 of 94 in live chat software on Freedom251, made by EspressoDesk (Świdnica, Poland). It runs on Web, Windows, macOS, Linux. There is no free plan. Paid plans start at $29/mo.

EspressoDesk plans and pricing

All plans
Starter $29/mo billed monthly 5 agents included · 500 new tickets per month · Shared inbox · Knowledge base · Customer portal · Live agent chat not included getespressodesk.com · 19 Sept 2026
Pro $129/mo billed monthly 12 agents included · 2,500 new tickets per month · Human live chat widget · Round-robin routing · SLA policies and business hours · 250 AI requests per month included getespressodesk.com · 19 Sept 2026
Scale $349/mo billed monthly 25 agents included · 10,000 new tickets per month · AI 24/7 live chatbot · AI auto-deflection · WhatsApp included · CSAT surveys getespressodesk.com · 19 Sept 2026

Compared on live chat software

Free plan
No
Paid from
$29/mo
Website chatbot
Yes
Live agent chat
Yes
Chat channels
website+messaging
Included agent seats
5 agents
Listed integrations
13 apps

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