Promys Enterprise PSA

Promys Enterprise PSA is ranked #5 of 21 in professional services automation software on Freedom251. It runs on Android, iOS, Web.

Promys Enterprise PSA plans and pricing

All plans

Enterprise License Not published CRM & Marketing · quoting · billing · sales orders · procurement · project/resource management · help desk · managed services · support contracts · inventory/RMA · customer portal · mobile · reporting promys.com · 30 Sept 2026

Technician License Not published CRM · projects/service assignments · contact logs · help desk · timesheets · expenses · inventory/RMA · mobile · time clock · service call routing promys.com · 30 Sept 2026

Compared on professional services automation software

Resource planning: Yes
Utilization reporting: Yes
Project financials: Yes
Time tracking: Yes
Billing and invoicing: Yes
Client portal: Yes

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5.4

Promys Enterprise PSA

Integrated PSA suite: Promys integrates CRM, quoting, help desk, resource scheduling, inventory tracking, billing, project management, procurement and analytics reporting.
Target customers: Promys is designed for managed service providers, IT integrators, physical security, telecom and audiovisual technology solution providers.
Company size: Promys says its integrated CRM, PSA and help desk solution is ideal for companies with 10–500 employees.
CRM and quoting: The CRM supports lead tracking, customer activity views, marketing campaigns and built-in quoting with real-time sales forecasting.
Project management: Project features include resource booking, utilization forecasting, task templates, Gantt and milestone charts, timesheet approvals and project progress tracking.
Mobile apps: The mobile app has native Android and iOS support with GPS arrival notifications, customer signatures, timers, assignments and photo attachments.
Help desk: Help desk functionality includes level 1 and level 2 ticketing, SLA escalation alerts, service contracts, RMM ticket creation and direct ticket invoicing.
Managed services: Managed services features include subscription management, recurring invoices, serialized asset tracking, service agreement renewals and RMM integration.
Accounting integrations: Promys lists Sage, QuickBooks and QuickBooks Online, Dynamics and Zoho as accounting integrations.
RMM integrations: Promys lists N-able, Ninja, Kaseya and Continuum as remote monitoring and management integrations.
Web API: Promys says its Web API provides standard interfaces for Great Plains/Dynamics, Sage/Accpac and QuickBooks and supports custom integration requirements.
Implementation support: Promys provides subject-matter-expert process review, live interactive training, on-demand training resources and a separate test environment for the subscription term.
Workflow platform: Promys describes itself as a complete web-based workflow management solution with desktop, web portal and mobile interfaces.
Company origin: Promys was originally developed for a Cisco Gold/Master partner whose business grew to over 150 employees before acquisition in 2011.

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Where it ranks on Freedom251

Best Professional Services Automation Software in 2026#5 of 21

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Sources

promys.com/enterprise-psa-software-features/· checked 30 Sept 2026
promys.com/promys-company-evolution/request-demo/· checked 30 Sept 2026
promys.com/product-features/· checked 30 Sept 2026
promys.com/3rd-party-integrations/· checked 30 Sept 2026
promys.com/promys-company-evolution/promys-impleme· checked 30 Sept 2026
promys.com/for-it-solution-providers/managed-servi· checked 30 Sept 2026
promys.com/promys-company-evolution/· checked 30 Sept 2026
promys.com/pricing-we-keep-it-simple/· checked 30 Sept 2026