No. 12 of 34 ·Customer Experience Management Software

Press'nXPress

Web · Android · iPhone

Freedom report

Two barsScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Press'nXPress is ranked #12 of 34 in customer experience management software on Freedom251. It runs on Android, iOS, Web. There is no free plan.

Press'nXPress plans and pricing

All plans

Standard Not published high-traffic locations · high-volume feedback · real-time alerts · response trends pressnxpress.com · 1 Oct 2026

Advanced Not published high-traffic locations · digital channels · enhanced feedback-management capabilities pressnxpress.com · 1 Oct 2026

Managed Not published professional services · expert assistance managing feedback · enhanced feedback-management capabilities pressnxpress.com · 1 Oct 2026

Compared on customer experience management software

Free plan: No
Journey mapping: Yes
Feedback channels: omnichannel
Text analytics: Yes
Closed-loop actions: Yes
Experience programs: multi_experience

Best Press'nXPress alternatives

See all 20

One bar Qualtrics Free tier No. 1$420/mo6.4 One bar UXPressia Free tier No. 2$36/mo6.4 One bar QuestionPro Free tier No. 3$83/mo6.3 One bar Alida Paid plans No. 4—5.5 One bar Webex Experience Management Paid plans No. 5—5.4 One bar Happ Paid plans No. 6—5.3

The record

Core product: Press'nXPress is a SaaS platform for real-time, actionable customer feedback.
Analytics dashboard: PXP Insights provides real-time feedback data, customizable reports and mobile-compatible dashboards.
Action workflows: Action Hub can create tasks, alert location managers and synchronize results with reporting systems after low scores.
Integrations: Integrations support APIs, webhooks, CRM, help desk, POS, Zapier, Slack, Qualtrics and custom workflows.
Security encryption: Feedback data is encrypted in transit and at rest, with SSL/TLS used between collectors, servers and reports.
Two-factor authentication: PXP supports SMS-based two-factor authentication in addition to passwords.
Data retention: Customer client personal data is automatically deleted from Press'nXPress databases and servers when the customer contract or subscription ends.
Mobile access: The PXP mobile application is available on the App Store and Google Play, and the platform works on web-enabled devices.
Kiosk connectivity: XPressKiosk uses a built-in SIM card to send feedback data without requiring Wi-Fi.
Support: Technical support is available through the PXP support team by email or support help desk, with integration assistance and documentation.
Target customers: The solution is aimed at businesses of all sizes, especially retail, restaurants, hospitality, healthcare, events and education.
Pricing limits: The subscription price is customized based on feedback terminals, data collected and required support.
Founded: 2016
Headquarters: Markham, Ontario, Canada; Los Angeles, California, United States

Where it ranks on Freedom251

Best Customer Experience Management Software in 2026#12 of 34

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Sources

pressnxpress.com/pricing/· checked 1 Oct 2026
pressnxpress.com/faq/· checked 1 Oct 2026
pressnxpress.com/products/integration/· checked 1 Oct 2026
pressnxpress.com/privacy-policy/· checked 1 Oct 2026
pressnxpress.com· checked 28 Sept 2026