No. 25 of 34 ·Customer Experience Management Software

Glanceable

Name: Glanceable
Price: 19000 EUR

Web · API · paid plans from €1583.33/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Glanceable is ranked #25 of 34 in customer experience management software on Freedom251. It runs on API, Web. There is no free plan. Paid plans start at €1583.33/mo.

Glanceable plans and pricing

All plans

Essential €19,000/yr €19,000 excl. VAT / year 50,000 verbatims/year · 2 data sources · 5 users · 1 custom classifier · GIO option: €5,000 excl. VAT/year glanceable.io · 3 Oct 2026

Business €38,400/yr 38 400 €excl. tax / year 100,000 verbatims/year · 5 data sources · 20 users · 3 custom classifiers · GIO included glanceable.io · 3 Oct 2026

Enterprise Not published Custom quote Custom verbatim volume · Up to 20 sources · Up to 100 users · Unlimited classifiers · GIO included · Custom AI agent workflows glanceable.io · 3 Oct 2026

Compared on customer experience management software

Free plan: No
Journey mapping: Yes
Feedback channels: omnichannel
Text analytics: Yes
Closed-loop actions: Yes
Experience programs: customer

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The record

Product: Glanceable centralizes customer feedback, identifies pain points affecting KPIs, and distributes action plans to teams.
Analysis: Its proprietary AI analyzes all verbatim feedback without sampling and groups it by patterns, themes, and root causes.
Sources: The platform connects reviews, NPS/CSAT/CES surveys, support tickets, call transcripts, social media, and messaging conversations.
Integrations: Named integrations include Slack, Microsoft Teams, Jira, Zendesk, Salesforce, HubSpot, Google Reviews, and Trustpilot.
AI assistant: GIO lets users query Voice of the Customer data in natural language and generate reports, dashboards, and comparisons.
Alerts and reports: Radar monitors feedback for critical signals and sends alerts with proposed actions; reports can be scheduled for automatic delivery.
API: The platform provides a documented REST API for enriching Glanceable with internal data and sending insights to other systems.
Hosting: Glanceable says customer data is hosted on Google Cloud data centers in Europe, without transfers outside the EU.
Security: The maker states that it has AICPA SOC 2 Type II and SOC 3 certifications and native GDPR compliance.
Auditability: AI classifications are logged, dated, linked to the model version, and traceable to their source customer comments.
Support: The maker says its team responds to contact inquiries within 48 business hours, and its plans include a dedicated Customer Success Manager.
Deployment: The company reports an average deployment time of less than one month, with setup and onboarding included in all plans.
Commitment: Contracts are annual, with payment available monthly or annually; the pricing page offers no free plan or trial.
Audience: The maker presents Glanceable for enterprise teams and highlights retail, e-commerce, automotive, banking and insurance, telecom, and hospitality.
Price from: €1583.33/mo

Where it ranks on Freedom251

Best Customer Experience Management Software in 2026#25 of 34

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Sources

glanceable.io/en· checked 3 Oct 2026
glanceable.io/en/platform· checked 3 Oct 2026
glanceable.io/en/integration· checked 3 Oct 2026
glanceable.io/securite-conformite· checked 3 Oct 2026
glanceable.io/en/contact· checked 3 Oct 2026
glanceable.io/en/pricing· checked 3 Oct 2026