Freedom251 › Pool Service Software
PoolCarePRO
What PoolCarePRO is
PoolCarePRO is a pool service management application for pool care businesses and service professionals. It brings route scheduling, recurring service plans, work orders, chemical readings, technician mobile access, customer records, and invoicing into one service workflow. Customer profiles can hold equipment details, service history, repairs, gate codes, and photos. Staff can use templates to email or text customers when services are scheduled or completed, with chemical test results and treatment details as optional message content. Reports cover accounting, customers, services, and work orders, and can be exported in various formats. The application generates invoices and monthly statements for mail or email. Online credit card processing and monthly invoice printing and mailing are add-ons; online payments are offered through Authorize.Net. PoolCarePRO is a cloud-based web application that works from internet-connected devices without software installation. Android, iOS, and web are listed, and technicians can enter and track chemistry levels on mobile devices, including over a 4G connection without WiFi. Administrators can assign feature access through user groups. Monthly plans range from PRO at $39.95 a month for 3 user accounts to PLATINUM at $99.95 a month for 40 accounts. A 30-day trial includes the full application and support, with no credit card required.
Who it suits
PoolCarePRO suits pool service businesses that need to coordinate recurring visits, routes, technicians, customer records, work orders, and billing. Its mobile chemistry tracking and configurable staff access may also suit teams with technicians working in the field and different staff responsibilities.
What it does well
- Customer profiles can store equipment, service history, repairs, gate codes, and photos.
- Service templates can send automatic email and SMS updates.
- Reports cover accounting, customers, services, and work orders.
- Technicians can track chemistry levels on mobile devices over 4G.
- User groups let administrators assign access by staff responsibility.
- The 30-day trial includes full application access and support.
What to know first
- There is no free plan after the 30-day trial.
- Online credit card processing is an add-on.
- Monthly invoice printing and mailing is an add-on.
- The plans differ in account limits, from 3 to 40 users.
Limits
The trial lasts 30 days, and there is no free plan. Monthly plans range from 3 user accounts on PRO to 40 on PLATINUM; online credit card processing and invoice mailing are add-ons.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| PRO | per month · 3 user accounts · startup business | $39.95 a month |
| PREMIUM | per month · 10 user accounts · growing small business | $49.95 a month |
| GOLD | per month · 20 user accounts · mid-size business | $69.95 a month |
| PLATINUM | per month · 40 user accounts · large regional enterprise | $99.95 a month |
As poolcarepro.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open the PoolCarePRO website.
- Start the 30-day trial; no credit card is required.
- Use the cloud-based web application from an internet-connected device, or use the Android or iOS platform.
- Choose a monthly plan based on the required user account limit after the trial.
Verdict
Choose PoolCarePRO if your pool service business needs scheduling, field chemistry tracking, customer records, work orders, and invoicing in one application. Look elsewhere if you need a free plan or want online credit card processing and invoice mailing included without add-ons.
Questions
How much does PoolCarePRO cost?
Monthly plans are PRO at $39.95 a month for 3 user accounts, PREMIUM at $49.95 a month for 10, GOLD at $69.95 a month for 20, and PLATINUM at $99.95 a month for 40.
Is there a free plan or trial?
There is no free plan. The full application and support are available in a 30-day trial, and no credit card is required.
Which platforms does PoolCarePRO support?
Android, iOS, and web are listed. The cloud-based web application works from internet-connected devices without software installation.
Can PoolCarePRO process online payments?
Online payments through Authorize.Net are offered as an add-on. Online credit card processing is available as an add-on with any membership level.
Can PoolCarePRO print and mail invoices?
Yes. Monthly invoice printing and mailing is an add-on service available with any membership level.
What support hours are listed?
Technical support hours are Monday through Friday, 8 AM to 4 PM Arizona time, with email and call or text contact options.
Facts from PoolCarePRO's own pages
- Access controls
- Administrators can create user groups and assign access to features according to staff responsibilities. · poolcarepro.com, 8 Oct 2026
- Automated billing
- A single action generates monthly invoices and statements for email or postal delivery. · poolcarepro.com, 15 Oct 2026
- Billing
- The application generates invoices and monthly statements for mail or email, and online credit card processing is an add-on available to all membership levels. · poolcarepro.com, 8 Oct 2026
- Cloud delivery
- The service is hosted online and is continuously updated without local software installation. · poolcarepro.com, 15 Oct 2026
- Company address
- ArrowStorm lists 4308 E Vernon, Phoenix, Arizona 85008 for its security administrator. · termsofservice.poolcareonline.com, 15 Oct 2026
- Company origin
- ArrowStorm Corporation was founded by Brian Primeau and Ken Hales in 2004. · poolcarepro.com, 15 Oct 2026
- Customer profiles
- Profiles can store equipment, service history, repairs, gate codes and photographs. · poolcarepro.com, 15 Oct 2026
- Data ownership
- The terms state that customers retain ownership of submitted customer data. · termsofservice.poolcareonline.com, 15 Oct 2026
- Documentation depth
- The reviewed official site provides marketing feature pages, terms and security statements but no public technical API or SDK documentation. · poolcarepro.com, 15 Oct 2026
- Founded
- 2004 · poolcarepro.com, 28 Sept 2026
- Independent feature listing
- Slashdot lists billing, chemical readings, customer management, mobile access, estimates, routing, scheduling and work-order management. · slashdot.org, 15 Oct 2026
- Independent platform listing
- SourceForge lists ArrowStorm as the company and identifies cloud, iPhone, iPad and Android support. · sourceforge.net, 15 Oct 2026
- Invoice mailing add-on
- PoolCarePRO offers optional printing and mailing of monthly invoices. · poolcarepro.com, 15 Oct 2026
- License model
- The terms grant a non-exclusive, non-transferable internal-use right and prohibit resale, modification and reverse engineering. · termsofservice.poolcareonline.com, 15 Oct 2026
- Limit: thin review evidence
- GetApp, SourceForge and Slashdot each show no submitted user reviews, so independent satisfaction evidence is absent. · getapp.com, 15 Oct 2026
- Limit: weekday support
- The maker advertises support only during weekday Arizona business hours. · poolcarepro.com, 15 Oct 2026
- Mailing add-on
- PoolCarePRO can print and mail invoices monthly as an add-on service available with any membership level. · poolcarepro.com, 8 Oct 2026
- Maker identity
- The website footer identifies the maker as ArrowStorm Corp. / PoolCarePRO. · poolcarepro.com, 15 Oct 2026
- Mobile field use
- Technicians can enter and track chemistry levels on mobile devices, and the page says the app works over a 4G connection without WiFi. · poolcarepro.com, 8 Oct 2026
- Payment compliance
- The Authorize.Net payment arrangement is described as PCI Data Security Standard compliant. · poolcarepro.com, 15 Oct 2026
- Payment integration
- PoolCarePRO offers online payments through Authorize.Net as an add-on feature. · poolcarepro.com, 8 Oct 2026
- Payment processing
- Online credit-card and electronic-check payments are available as an add-on through Authorize.Net. · poolcarepro.com, 15 Oct 2026
- Praise: broad deployment
- GetApp lists the product for freelancers, small businesses, mid-size companies and large enterprises. · getapp.co.uk, 15 Oct 2026
- Praise: centralized operations
- GetApp describes centralized customer records, mobile access, notifications, billing and reporting for pool-service teams. · getapp.co.uk, 15 Oct 2026
Where PoolCarePRO stands on Freedom251
- Pool Service Software#9 of 25