Pool IQ

Overview

Pool IQ is pool-service software that brings route planning, chemistry records, invoicing, and AI tools into a single workflow. It suits solo operators and service teams that want field operations alongside business analysis. The free plan is tightly capped, while paid plans expand capacity and AI use from $29 a month.

Key features

Routes and service records

Daily route planning combines drag-and-drop stop ordering, drive-time estimates, and GPS navigation, giving route managers tools to arrange visits and technicians guidance between stops. Chemistry logs cover chlorine, pH, alkalinity, CYA, and calcium; a 0-to-100 health score summarizes those readings without replacing the individual measurements.

All plans support offline service logging with automatic syncing when connectivity returns. That makes the field workflow more resilient where reception is unreliable. CSV import handles client and route data, while assisted onboarding is available on Business and higher plans for teams moving established operations.

AI and business tools

Pool IQ's AI covers chemistry forecasting, profitability analysis, route optimization, anomaly and algae detection, and natural-language business questions. These tools could help teams look beyond daily dispatch, but monthly use allowances differ substantially by plan, and the Free tier provides only three standard AI uses.

Invoicing, payments, and security

Pool IQ supports invoicing and can sync invoices with QuickBooks on paid plans from Pro upward. Payments run through Stripe; Pool IQ says it does not keep full card numbers or bank details on its servers. It also says data travels over HTTPS/TLS and is encrypted at rest. After cancellation, customers have 90 days to export service logs, client records, and invoices before data is permanently deleted.

Pricing

The Free plan costs nothing, lasts forever, and requires no credit card. Its limits—25 clients, one technician, 90 days of service history, and three standard AI uses per month—make it a way for a solo operator to start, not a roomy long-term tier.

Pro costs $29 a month, billed monthly. It raises capacity to 200 clients and up to three technicians, removes the service-history limit, and allows 50 standard AI uses per month. It is the entry paid choice for a small operation that needs longer records or more room than Free permits.

Business costs $79 a month, billed monthly, for up to 500 clients and 10 technicians. Its monthly allowances are 300 standard AI uses and 50 premium AI uses (GPT-4o); assisted onboarding also starts at this tier. It fits a growing team that can use the higher AI quota and migration help.

Enterprise costs $149 a month and supports up to 1,000 clients and 25 technicians, with 800 standard and 150 premium AI uses per month. Corporate costs $249 a month for up to 5,000 clients and 100 technicians, with 2,000 standard and 400 premium uses per month; it adds a priority support queue and a dedicated account manager. Unlimited costs $499 a month, removes client, technician, and standard-AI caps, and includes 600 premium AI uses per month plus priority 24/7 support. These upper tiers suit larger teams whose capacity or support needs justify the higher spend; unlimited standard AI does not mean unlimited premium AI.

There is no free trial. Paid plans include QuickBooks integration from Pro upward.

Platforms

Pool IQ is available on web, iOS, and Android. Its iOS and Android mobile app supports offline service logging across all plans.

Who it's for

Pool IQ is a strong fit for pool-service operators who need route coordination, chemistry records, and invoicing together, especially teams that benefit from offline logging or want AI tools for operational and business questions. A solo operator can begin on Free, but its single-technician ceiling, 25-client limit, and short service history make it a poor fit once the route grows. Teams needing QuickBooks sync must choose a paid plan.

Pros and cons

• Pro: Route ordering, drive-time estimates, and GPS navigation are combined with chemistry tracking, helping teams manage both dispatch and service records in one workflow.
• Pro: Offline logging is included on every plan, so technicians can keep recording service when disconnected.
• Pro: Business and higher plans include assisted onboarding, and Corporate adds a dedicated account manager.
• Con: Free is capped at 25 clients, one technician, 90 days of history, and three standard AI uses monthly, limiting its usefulness for established routes.
• Con: AI quotas vary by tier, and even Unlimited caps premium AI at 600 uses per month.
• Con: Customer data is permanently deleted 90 days after cancellation, so customers must export records within that window.

Alternatives

Pool Service Software is the broader category directory for comparing pool-service tools. For a per-property approach, Pool Service Software (PSS) offers a free plan for up to 10 properties with all features included, then a Wave Maker tier priced at $0.95 per property per month for 101+ properties; it may suit buyers whose property count is the pricing unit they want to evaluate.

PoolBoss is another freemium option, with a free plan for up to 20 pools and one admin, plus a $29/mo Startup plan for up to 100 pools and unlimited users. Choose it if those pool and user limits better match your operation. OneBookPlus is another freemium alternative available on web and iOS.

Pool Brain is a paid alternative available on web, iOS, and Android. Paythepoolman is paid, offers a free trial, and has optional add-ons including integrated payroll at $12 a month per employee plus a one-time sign-up fee. Pool Office Manager is paid, offers a free trial, and charges $25 a month for each additional user; seasonal users can be deactivated. POOL360 PoolService and PoolControl Pro are paid alternatives.

Verdict

Pool IQ is best for pool-service operators who want route management, chemistry tracking, and invoicing under one roof, with offline field logging and AI tools as useful additions. Its strongest case is the breadth of that workflow, especially for teams scaling beyond a solo route. Look elsewhere if the Free plan's caps are too restrictive, or if your team needs more than 600 premium AI uses per month even on Unlimited.