Freedom251 › Business Phone Systems
phone.systems
What phone.systems is
phone.systems is a cloud PBX and business communications app for handling voice calls across devices and locations. It provides IVR menus, ring groups, queues, voicemail to email, and routing based on time or caller. Businesses can use multiple numbers, bring their own phone numbers and SIP trunks through any SIP-compatible VoIP provider, and use desktop or mobile apps. The app runs on Android, iOS, macOS, Windows, Linux, and the web, with encrypted SIP signaling and SRTP/TLS media. CRM connections include Salesforce, HubSpot, Zendesk, Pipedrive, Zoho, Monday.com, and ActiveCampaign, although only one CRM integration can be active at once. Optional AI Call Insights cost $0.02 per recorded call minute and provide summaries, sentiment analysis, transcription, talk-to-listen ratio, and key topics. At least one seat is required. The Per-seat plan is $9.99 per seat monthly, billed month-to-month.
Who it suits
It suits businesses needing cloud-based call routing, multiple numbers, and apps across desktop and mobile platforms. Teams using a listed CRM can connect one integration at a time.
What it does well
- Supports IVR, queues, ring groups, and voicemail email
- Apps cover Android, iOS, Linux, macOS, and Windows
- Bring your own numbers and SIP trunks
- Encrypted SIP signaling and SRTP/TLS media
- 24/7/365 in-house support is listed
What to know first
- At least one seat is required
- Only one CRM integration can be active
- AI insights cost $0.02 per recorded minute
- Per-seat plan costs $9.99 USD monthly
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard | 1 user · 1 SIP account · 1 SIP forwarding destination · 1 PSTN forwarding destination · Minimum 1 seat | On request |
| Per-seat | $9.99 / seat / month; month-to-month · 1 user · 1 SIP account · 1 SIP forwarding · 1 PSTN forwarding | $9.99 a month |
| Custom | Custom pricing from 50 seats · Volume-based pricing · tailored onboarding and deployment support · flexible billing options | On request |
As phone.systems lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
phone.systems brings PBX call controls, routing, integrations, and multi-platform access into one service. Its month-to-month per-seat option and optional paid call insights define the listed purchasing choices.
Facts from phone.systems's own pages
- AI call insights
- Optional AI Call Insights are listed at $0.02 per recorded call minute and include summaries, sentiment analysis, transcription, talk-to-listen ratio, and key topics. · didww.com, 12 Oct 2026
- App platforms
- The phone.systems app is available for iOS, macOS, Android, Windows, and Linux. · doc.didww.com, 12 Oct 2026
- Auto attendant
- Yes · phone.systems, 22 Sept 2026
- Billing terms
- The standard plan is purchased month-to-month with no long-term contracts or hidden fees. · didww.com, 12 Oct 2026
- Business numbers
- multiple · phone.systems, 22 Sept 2026
- Call handling
- The platform supports IVR menus, ring groups, time- and caller-based routing, call queues, and voicemail to email. · didww.com, 12 Oct 2026
- Call routing
- custom · phone.systems, 22 Sept 2026
- Carrier compatibility
- Customers can use any SIP-compatible VoIP provider and bring their own phone numbers and SIP trunks. · phone.systems, 12 Oct 2026
- CRM integrations
- The maker lists integrations with Salesforce, HubSpot, Zendesk, Pipedrive, Zoho, Monday.com, and ActiveCampaign. · didww.com, 12 Oct 2026
- Desktop and mobile apps
- Yes · phone.systems, 22 Sept 2026
- Free plan
- No · phone.systems, 22 Sept 2026
- Global voice service
- DIDWW offers phone numbers in over 90 countries and global SIP trunking services for phone.systems users. · didww.com, 12 Oct 2026
- Headquarters
- Malahide, County Dublin, Ireland · phone.systems, 19 Oct 2026
- Included users
- 1 · phone.systems, 22 Sept 2026
- Integration limit
- Only one CRM integration can be active at a time. · doc.didww.com, 12 Oct 2026
- Minimum purchase
- At least one seat is required to access the cloud PBX and mobile application. · didww.com, 12 Oct 2026
- Product
- phone.systems is a cloud PBX and business communication app for business voice communications across devices and locations. · didww.com, 12 Oct 2026
- Security
- The app uses encrypted SIP signaling and media via SRTP/TLS. · doc.didww.com, 12 Oct 2026
- Support
- The pricing page says live in-house support is available 24/7/365 via chat, email, or phone. · didww.com, 12 Oct 2026
Where phone.systems stands on Freedom251
- Business Phone Systems#78 of 167