No. 147of 174 ·Business Phone Systems

Hero Cloud PBX

Windows · Mac · Android · iPhone · API · Extension

Freedom report

Two barsScore 5.2

Free tierNo free tier
Runs widely4 of 6 device platforms
DocumentedPlans, terms and facts published

Hero Cloud PBX is ranked #147 of 174 in business phone systems on Freedom251. It runs on Android, API, Browser extension, iOS, macOS, Windows. There is no free plan. A free trial is offered.

Hero Cloud PBX plans and pricing

All plans

Cloud Line 1 calling channel · Unlimited inbound calls herointernet.com.au · 22 Sept 2026

Flexi Lite 1 calling channel · 300 calling minutes · Unlimited inbound calls herointernet.com.au · 22 Sept 2026

Flexi Power 1 calling channel · 720 calling minutes · Unlimited inbound calls herointernet.com.au · 22 Sept 2026

Business SOHO 2 phone numbers · 5 calling channels · Unlimited free extensions · Unlimited inbound calls · 500 calling minutes herointernet.com.au · 22 Sept 2026

Business Starter 5 phone numbers · 10 calling channels · Unlimited free extensions · Unlimited inbound calls · 1000 calling minutes herointernet.com.au · 22 Sept 2026

Business Pro 10 phone numbers · 20 calling channels · Unlimited free extensions · Unlimited inbound calls · 2000 calling minutes herointernet.com.au · 22 Sept 2026

Compared on business phone systems

Free plan: No
Included users: 1 users
Business numbers: multiple
Auto attendant: Yes
Call routing: custom
Voicemail transcription: Yes
Desktop and mobile apps: Yes

Best Hero Cloud PBX alternatives

See all 20

Two bars Microsoft Teams Free tier No. 1$0.33/mo8.3 Two bars 3CX Free tier No. 2$25/mo8.2 Two bars PortSIP PBX Free tier No. 3Free8.0 Two bars VitalPBX Free tier No. 4$100/mo7.7 Two bars Freshcaller Free tier No. 5$15/mo7.6 Two bars Zadarma Free tier No. 6$44/mo7.6

The record

Product: Hero Cloud PBX is a hosted business phone system that manages calls, voicemail and communications over the internet.
Business size: The vendor says its solutions scale from small business to large enterprise, including call centres.
Features: Features include auto attendant, call recording, advanced voicemail, call forwarding, queues, hunt groups, analytics and reporting.
AI features: The vendor lists call transcription, sentiment analysis, AI voice agents, language translation and voicemail transcription.
Remote work: The vendor says the service can be used from anywhere with a desk phone or Hero Connect on mobile devices.
Integrations: The integrations page lists Microsoft Teams, Zoho CRM and LiveAgent integrations.
Softphones: Hero Connect is listed for Windows, macOS, Apple iOS and Android; the page also names Zoiper, Linphone and Bria as third-party softphones.
Security: The Cloud PBX feature page says Secure SIP supports TLS encryption and Secure RTP encrypts call audio.
Call recording: The Cloud PBX feature list says call recording is stored in the UK.
Support: The homepage says support is available by phone, email, chat and a help centre.
Pricing conditions: The vendor describes its prepaid pricing as having no lock-in contract, and says bundled minutes do not roll over to the next monthly bill cycle.
Plan limits: The page says free extensions do not add to the calling channel count, while each Cloud Line adds one calling channel.

Where it ranks on Freedom251

Best Business Phone Systems in 2026#147 of 174

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Sources

herointernet.com.au/cloud-pbx.html· checked 12 Oct 2026
herointernet.com.au· checked 12 Oct 2026
herointernet.com.au/integrations.html· checked 12 Oct 2026
herointernet.com.au/downloads.html· checked 12 Oct 2026
herointernet.com.au/rates.html· checked 22 Sept 2026