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Patch
What Patch is
Patch is web-based booking, scheduling and card payment software for tradespeople and other appointment- or job-based businesses. Customers can select a service and available time through a shareable booking page without downloading an app. Businesses can take deposits and card payments through Stripe, with earnings settling into their own bank account. They can also request payment by QR code or link; customers can pay by card, Apple Pay or Google Pay. The diary offers day, week and month views and supports repeating bookings. Patch includes intake forms and client history, and its plans provide unlimited bookings and customers.
Appointment reminders are sent by text and email. Accounts start with 100 free text credits, while email reminders are unlimited; additional texts cost £0.05 each from prepaid packs. Card payments carry a 3.5% Patch fee plus Stripe processing fees. The listed starting price is £24.99/mo, with a 14-day trial. Patch is aimed at businesses including mobile valeters, dog groomers, cleaners, gardeners, plumbers and electricians. The privacy policy says it uses encryption in transit and access controls and does not store full card numbers.
Who it suits
Patch suits appointment- or job-based businesses that need online bookings, scheduling and card payments. Its listed examples include cleaners, gardeners, plumbers and dog groomers.
What it does well
- Customers can book without downloading an app.
- Supports deposits, card payments and payment links.
- Diary includes day, week and month views.
- Unlimited email reminders.
- Includes intake forms and client history.
What to know first
- No free plan is listed.
- Texts cost £0.05 each after 100 free credits.
- Card payments incur a 3.5% Patch fee plus Stripe fees.
Limits
Each account includes 100 free text reminder credits; further texts cost £0.05 from prepaid packs. Card payments also incur a 3.5% Patch fee plus Stripe processing fees.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Patch monthly | Monthly; cancel any time · Unlimited bookings and customers · 100 free text reminder credits, then prepaid credits at £0.05 per text · 3.5% Patch fee plus Stripe processing on card payments | $24.99 a month |
| Patch yearly | Yearly; page says this works out to £20.83 a month · Unlimited bookings and customers · 100 free text reminder credits, then prepaid credits at £0.05 per text · 3.5% Patch fee plus Stripe processing on card payments | £249.90 a year |
As usepatch.co.uk lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Patch website
- Start the 14-day trial
- Create a business account
- Share the booking page on your website, WhatsApp or Facebook
- Connect Stripe for deposits and card payments
- Use the web diary to add bookings and reminders
Verdict
Patch combines customer booking, business scheduling, reminders and payment collection in a web service. The trial offers a way to try it, but users should factor in text and card-processing charges alongside the subscription.
Questions
How much does Patch cost?
The monthly plan is $24.99 a month. The yearly plan is $249.90 a year, and the page says this works out to £20.83 a month.
Is there a free plan or trial?
There is no free plan. Patch offers a 14-day trial.
Which platforms does Patch support?
Patch is available on the web.
How are payments handled?
Patch uses Stripe for deposits and card payments. Businesses can also request payment by QR code or link, with card, Apple Pay and Google Pay supported.
What reminders are included?
Accounts start with 100 free text credits and unlimited email reminders. Additional texts cost £0.05 each from prepaid packs.
Who operates Patch?
Patch is operated by Josh Thackeray, a sole trader based in the United Kingdom.
Facts from Patch's own pages
- Booking page
- Customers can use a shareable booking page to choose a service and an available time without downloading an app. · usepatch.co.uk, 8 Oct 2026
- Data handling
- The privacy policy says Patch does not sell personal data or share it for other companies’ marketing. · usepatch.co.uk, 8 Oct 2026
- Eligibility
- The terms say users must be at least 18 and running or setting up a genuine business to use Patch. · usepatch.co.uk, 8 Oct 2026
- Headquarters
- United Kingdom · usepatch.co.uk, 28 Sept 2026
- Integrations
- The maker identifies Stripe as its payment provider and says booking links can be shared on websites, WhatsApp and Facebook. · usepatch.co.uk, 8 Oct 2026
- Limits and fees
- After the 100 free text credits, texts cost £0.05 each from prepaid packs; card payments carry a 3.5% Patch fee plus Stripe processing fees. · usepatch.co.uk, 8 Oct 2026
- Operator
- Patch is operated by Josh Thackeray, a sole trader based in the United Kingdom. · usepatch.co.uk, 8 Oct 2026
- Payments
- Patch supports deposits and card payments through Stripe, with earnings settling into the business’s own bank account. · usepatch.co.uk, 8 Oct 2026
- Product
- Patch provides online booking, scheduling and card payment software for tradespeople. · usepatch.co.uk, 8 Oct 2026
- Reminders
- Patch sends appointment reminders by text and email; each account starts with 100 free text credits and email reminders are unlimited. · usepatch.co.uk, 8 Oct 2026
- Scan to Pay
- Businesses can request payment through a QR code or payment link, and customers can pay by card, Apple Pay or Google Pay. · usepatch.co.uk, 8 Oct 2026
- Scheduling
- The diary includes day, week and month views and can show repeating bookings. · usepatch.co.uk, 8 Oct 2026
- Security
- The privacy policy says Patch uses encryption in transit and access controls, and does not store full card numbers. · usepatch.co.uk, 8 Oct 2026
- Support
- Patch invites users to contact support by message or email and says it aims to reply within one working day, Monday to Friday. · usepatch.co.uk, 8 Oct 2026
- Who it is for
- Patch is aimed at appointment or job-based businesses, including mobile valeters, dog groomers, cleaners, gardeners, plumbers and electricians. · usepatch.co.uk, 8 Oct 2026
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