Freedom251 › Gym Waiver Software
OtterSign
What OtterSign is
OtterSign manages document workflows that include eSignatures, waivers, payments, and web forms. Its tools include templates, a document editor, document generation, and customizable forms. Signing requests can be delivered by QR code, SMS, email, or kiosk. Each session receives a unique record ID and signature certificate, and the audit trail records who signed and when. Direct PDF agreements are unlimited on every plan, while waivers, bulk signing, and SMS use credits. Plans are priced per location: Solo is $19 a month, Team is $39 a month, Core is $149 a month, and Business is $249 a month. Enterprise pricing is custom and not listed. The site offers 100 credits for $1 for the first 14 days. OtterSign is available on web, Android, and iOS, and offers an API. Its pricing page advertises 50+ integrations. The Trust Center describes encryption in transit and at rest and HIPAA-aligned practices, while stating that the platform is not HIPAA-certified.
Who it suits
OtterSign may suit individuals, teams, and businesses that need signing, waiver, and document workflows. Its listed plans also address high-volume operations and enterprises with multiple locations.
What it does well
- Signing requests can arrive by QR code, SMS, email, or kiosk.
- Direct PDF agreements are unlimited on every plan.
- Audit trails record who signed and when.
- The pricing page advertises 50+ integrations.
- Support includes 24/7 Help Center, email, and ticket options.
What to know first
- Waivers, bulk signing, and SMS consume credits.
- Plans are priced per location.
- Enterprise pricing is custom and not listed.
- The platform is not HIPAA-certified.
Limits
Solo includes 50 credits per month and one user; higher plans increase credits and seats, with Business offering unlimited users. Waivers, bulk signing, and SMS use credits, while direct PDF agreements remain unlimited.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Core | $1,430.40 per location per year (= $119.20 per location/month, billed annually) · 1,200 credits / month · 4 user | $1,430.40 a year |
| Solo | $182.40 per location per year (= $15.20 per location/month, billed annually) · 50 credits / month · 1 user | $182.40 a year |
| Business | $2,390.40 per location per year (= $199.20 per location/month, billed annually) · 3,000 credits / month · Unlimited users | $2,390.40 a year |
| Team | $374.40 per location per year (= $31.20 per location/month, billed annually) · 300 credits / month · 2 user | $374.40 a year |
| Enterprise | Custom pricing · Unlimited users · Flexible pricing contracts · Dedicated support · Unlimited workspaces | On request |
As ottersign.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Open the OtterSign website
- Choose a plan priced per location
- Use the 100-credit first-14-day offer for $1 if appropriate
- Access OtterSign on web, Android, or iOS, or connect through its API
- Create templates, documents, or web forms
- Send signing requests by QR code, SMS, email, or kiosk
Verdict
OtterSign offers multiple document and signing tools, with usage credits for some workflows and unlimited direct PDF agreements. Compare the per-location plan allowances and add-on requirements with your expected use.
Questions
Does OtterSign have a free plan?
No. The site offers a 14-day introductory offer of 100 credits for $1.
What does Solo cost?
Solo costs $19 a month and includes 50 credits per month and one user.
Which platforms are supported?
OtterSign is available on Android, iOS, and web, and it also provides an API.
What integrations are advertised?
The pricing page advertises more than 50 integrations, including Celerant, Mailchimp, Mindbody, Google Drive, Lightspeed, and Rezdy.
Is OtterSign HIPAA-certified?
No. Its Trust Center describes HIPAA-aligned practices but explicitly says the platform is not HIPAA-certified.
What security protections are described?
OtterSign says it completed SOC 2 Type I and Type II audits. Customer and subscriber data is encrypted in transit with TLS and encrypted at rest.
Facts from OtterSign's own pages
- Automation
- Zapier, Make, and other external workflow automations are available as add-ons on Team plans and above. · ottersign.com, 4 Oct 2026
- Company history
- The site says OtterSign has supported document management since 2020 and identifies Benjamin Nelson as founder and CEO in a 2020 announcement. · ottersign.com, 4 Oct 2026
- Compliance
- The Trust Center describes HIPAA-aligned practices and explicitly says OtterSign is not a HIPAA-certified platform. · ottersign.com, 4 Oct 2026
- Data protection
- The Trust Center says customer and subscriber data is encrypted in transit using TLS and encrypted at rest. · ottersign.com, 4 Oct 2026
- Document tools
- The platform offers templates, a document editor, document generation, and customizable web forms. · ottersign.com, 4 Oct 2026
- Founded
- 2020 · ottersign.com, 28 Sept 2026
- Integrations
- The pricing page advertises 50+ integrations, including Celerant, Mailchimp, Mindbody, Google Drive, Lightspeed, and Rezdy. · ottersign.com, 4 Oct 2026
- Intended customers
- The maker presents plans for individuals, small teams, growing businesses, high-volume operations, and enterprises with multiple locations. · ottersign.com, 4 Oct 2026
- Product
- OtterSign manages, signs, and automates documents, including eSignatures, waivers, payments, and web forms. · ottersign.com, 4 Oct 2026
- Security audit
- OtterSign says it completed SOC 2 Type I and Type II audits verified by Thoropass. · ottersign.com, 4 Oct 2026
- Signature records
- Each signing session receives a unique record ID and signature certificate, and the audit trail records who signed and when. · ottersign.com, 4 Oct 2026
- Signing
- Signing requests can be delivered by QR code, SMS, email, or kiosk, and the plans page says direct PDF agreements are unlimited on every plan. · ottersign.com, 4 Oct 2026
- Support
- The pricing comparison lists 24/7 Help Center and email and ticket support across all plans. · ottersign.com, 4 Oct 2026
- Trial offer
- The site offers 100 credits for $1 for the first 14 days. · ottersign.com, 4 Oct 2026
- Usage limits
- Plans are priced per location; waivers, bulk signing, and SMS use credits, while direct PDF agreements are unlimited. · ottersign.com, 4 Oct 2026
Where OtterSign stands on Freedom251
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