OnePointe

What OnePointe is

OnePointe is a case management platform for institutions and organizations handling civil-rights, conduct, and workplace investigations. Reports arrive through public intake and are organized in a shared case file that brings together parties, evidence, communications, decisions, and a timeline. AI can draft, flag, and summarize case material, while a named human reviews it and makes decisions. The platform can also draft investigation reports from case-file material, citing the sources behind assertions and leaving the draft for investigator review. Institutions connect their own AI endpoint, with options including Anthropic Claude, OpenAI GPT, Google Gemini, and xAI Grok, directly or through Azure OpenAI, AWS Bedrock, or Google Vertex AI. OnePointe logs actions, edits, and access in a verifiable, append-only, hash-chained audit trail. It says data is encrypted in transit with TLS 1.3 and at rest with AES-256, and that customer case data is not used to train AI models. The platform is US-hosted in AWS us-west-2. It is paid, has no free plan or trial, and lists a $1.75 per year founding-partner rate for Year 3+; other program charges include $2,000 a month for Year 1 setup and $250 a month for Year 1 monthly access.

Who it suits

OnePointe is presented for higher-education institutions, government agencies, employers, and nonprofits managing investigation cases. Its shared case files, evidence and interview management, and human-reviewed AI drafts suit teams that need to organize investigations and their outcomes.

Limits

The listed Year 1 options include $2,000 a month for setup and $250 a month for monthly access, or $5,000 a year for the Partner Institution Program. Year 2 is priced at 50% of the published rate, while the Year 3+ founding-partner rate is $1.75 per student per year; customer-managed encryption keys, SAML/OIDC SSO, SCIM, and desktop apps are unavailable or planned in pre-release.

Getting started

1. Open https://www.onepointe.ai/ in a modern browser
2. Contact [email protected] for product support or office hours
3. Select an available program and arrange the listed implementation, migration, SSO, and training work
4. Connect your institution’s AI endpoint using a named provider or supported cloud service
5. Configure public intake and shared case-file workflows
6. Invite investigation teams to manage evidence, communications, decisions, and reports

Verdict

OnePointe combines investigation case management with AI-assisted drafting, while reserving review and decisions for a named human. Check the listed program charges and pre-release limits, including unavailable desktop apps and customer-managed encryption keys, before choosing it.