net2phone Virtual Fax sends and receives encrypted faxes through VoIP networks instead of a physical fax line. Customers can fax from email on a computer, Android or iOS apps, or the web interface. The product page states that unlimited inbound and outbound virtual fax options are available. Encryption protects faxes from the number source to net2phone’s server. Businesses can connect an existing physical fax machine through an ATA device. Virtual Fax is an add-on for UNITE Essentials, Professional and Ultimate plans. Essentials is 19.99 USD per month and includes a business phone system with a unified web and mobile application. Professional is 24.99 USD per month and adds unlimited international calling to 40+ countries. Ultimate is 29.99 USD per month and adds webinar and livestream video conferencing. Virtual Fax has no free plan; the listed starting price is From $19.99/user/mo. net2phone lists HIPAA-compatible healthcare solutions, a Business Associate Agreement, 24/7 US-based support and integrations including Microsoft Teams, Salesforce, Zoho, Slack and Zapier.
Who it is for
It suits businesses wanting faxing alongside a net2phone business phone plan, including organisations with healthcare compliance requirements or existing fax hardware.
What is good
- Encrypted inbound and outbound faxing
- Email, web, Android and iOS access
- Unlimited fax options are stated
- Existing machines connect through an ATA
- 24/7 US-based customer support
What to know first
- No free plan
- Virtual Fax is an add-on to UNITE plans
- Plan prices are billed monthly
Verdict
net2phone Virtual Fax adds encrypted, multi-channel faxing to three UNITE plans. The main buying decision is choosing the phone plan whose included features fit, since faxing is an add-on.
net2phone Virtual Fax plans and pricing
All plansCompared on online fax services
- Free plan
- No
- Inbound faxing
- Yes
- Mobile apps
- Yes
- Compliance support
- hipaa
