TPx Virtual Fax

Name: TPx Virtual Fax
Author: TPx Virtual Fax

Paid WebWindows

Visit TPx Virtual Fax Alternatives Pricing

What TPx Virtual Fax is

TPx Virtual Fax is a cloud service for businesses that need to send and receive faxes using local or toll-free numbers. Incoming faxes can arrive by email or in the web portal; users can send from either channel as well. On Windows, a fax can also be sent from any application that prints documents. The service includes 750 pages, with each additional page priced at $0.05. Pricing is on request.

Outbound tools include scheduled sending, automatic retry attempts, delivery notifications, an outgoing queue, and fax history. The portal makes fax history searchable, applies OCR processing to received fax PDFs, and provides a phone book for frequently used numbers. Administrators can configure inbound routing, while an event log records fax activity. TPx says transmissions use TLS encryption. Stored faxes in the portal are protected behind HTTPS authentication but are not stored encrypted; faxes and records remain there for 30 days by default, or can be deleted immediately after sending or receiving.

TPx includes Virtual Fax among its HIPAA-compliant outsourced IT options and says safeguards and policies have been verified by a third-party audit. It can be added to any UCx with Webex package. TPx describes the service as suitable for businesses of all sizes and offers support through its customer portal, chat, and phone.

Who it suits

TPx Virtual Fax suits businesses that want inbound and outbound cloud faxing through email, a web portal, or Windows print-enabled applications. It may also suit organizations seeking HIPAA-compliant service options, configurable fax routing, and a 750-page allowance.

What it does well

Includes 750 pages, inbound and outbound.
Send or receive faxes by email or through the web portal.
Windows users can fax from applications that print.
Searchable history, OCR for received fax PDFs, and a phone book.
Inbound routing rules and an event log are available.

What to know first

Pricing is available on request.
Additional pages cost $0.05 each after the included allowance.
Portal-stored faxes are not stored encrypted.
Faxes and records are kept for 30 days by default.

Limits

The included allowance is 750 pages across inbound and outbound faxing; each additional page costs $0.05. Faxes and records remain in the portal for 30 days by default, though they can be set to delete immediately after sending or receiving.

Plans

Plan	Billed and limits	Price
Virtual Fax usage	750 pages included	On request
Virtual Fax included usage	included · first 750 inbound + outbound pages · billed in whole-page increments	Free
Additional fax pages	per additional page · inbound or outbound pages beyond the first 750	$0.05, paid once
TPx Virtual Fax	First 750 pages (inbound + outbound) included · Each additional page: $0.05	On request

As tpx.com lists them, read 20 Sept 2026. The maker's own page has the final word.

Getting started

Visit the TPx Virtual Fax product page.
Contact TPx for pricing.
Use the web portal or email to send and receive faxes.
On Windows, send a fax from an application that can print documents.
If applicable, add the service to a UCx with Webex package.
Contact support through the customer portal, chat, or 877-487-8722.

Verdict

Choose TPx Virtual Fax if your business needs cloud faxing with email and portal access, routing controls, and a stated HIPAA-compliant service option. Look elsewhere if portal storage must be encrypted, since TPx says stored faxes are not encrypted.

Questions

How much does TPx Virtual Fax cost?

Pricing is on request. The service includes the first 750 pages, and each additional page costs $0.05.

Is there a free plan?

The service is listed as paid, with no free plan listed.

Which platforms can I use?

The listed platforms are web and Windows. Windows users can fax from any application that allows printing.

How can users send and receive faxes?

Users can receive faxes by email or in the web portal and send them by email or through the portal. Local or toll-free numbers are available.

Does it support HIPAA?

TPx includes Virtual Fax among its HIPAA-compliant outsourced IT options and says its safeguards and policies were verified by a third-party audit.

How are faxes protected and retained?

TPx says sending and receiving use TLS. Portal-stored faxes are behind HTTPS authentication but are not stored encrypted; they are kept for 30 days by default, with an immediate-deletion option.

Facts from TPx Virtual Fax's own pages

Address books: Users can maintain phone books of commonly used fax numbers. · tpx.com, 21 Oct 2026
API and SDKs: The reviewed TPx Virtual Fax product and support pages document portal, email, routing, and administration workflows but do not provide a public API or SDK reference. · tpx.com, 21 Oct 2026
Audit trail: TPx says the service records a full audit trail of fax activity. · tpx.com, 21 Oct 2026
Automatic retries: Outbound fax settings include automatic retry attempts. · tpx.com, 21 Oct 2026
Company headquarters: TPx's current LinkedIn company page lists Austin, Texas as headquarters. · linkedin.com, 21 Oct 2026
Company size: LinkedIn lists TPx as privately held with 1,001–5,000 employees. · linkedin.com, 21 Oct 2026
Compliance: TPx states that Virtual Fax is included in its HIPAA-compliant outsourced IT portfolio and has third-party-audited safeguards. · tpx.com, 21 Oct 2026
Compliance support: hipaa · tpx.com, 20 Sept 2026
Delivery notifications: The product reports successful and failed fax delivery notifications. · tpx.com, 21 Oct 2026
Documentation: TPx publishes a dedicated Virtual Fax support category covering routing, users, history, OCR, SMTP, and sending procedures. · tpx.com, 21 Oct 2026
Email formats: Email-to-fax accepts Word, Excel, PowerPoint, PDF, and TXT attachments. · tpx.com, 21 Oct 2026
Encryption: TPx says Virtual Fax uses TLS encryption for sending and receiving, while faxes stored in the portal are behind HTTPS authentication but are not stored encrypted. · tpx.com, 10 Oct 2026
Fax features: Outbound faxing supports scheduled sends, automatic retry attempts, delivery notifications, an outgoing queue, and fax history. · tpx.com, 10 Oct 2026
Fax history: The portal provides inbound and outbound fax history plus an outgoing queue. · tpx.com, 21 Oct 2026
Fax numbers: The service offers local or toll-free virtual fax numbers. · tpx.com, 21 Oct 2026
Founded: TPx is listed as founded in 1998. · g2.com, 21 Oct 2026
HIPAA: TPx says its Virtual Fax service is included among its HIPAA compliant outsourced IT options, with safeguards and policies verified by a third-party audit. · tpx.com, 10 Oct 2026
Inbound fax delivery: Inbound faxes can be delivered to email or viewed in the web portal. · tpx.com, 21 Oct 2026
Inbound faxing: Yes · tpx.com, 20 Sept 2026
Integration: Virtual Fax can be added to any UCx with Webex package. · tpx.com, 21 Oct 2026
Intended customers: TPx describes Virtual Fax as a business service that can support businesses of all sizes. · tpx.com, 10 Oct 2026
Limit: billing and contracts: Trustpilot reviewers report disputed early-termination charges, unexpected bills, collections activity, and difficulty ending contracts. · trustpilot.com, 21 Oct 2026
Limit: outages and support: Trustpilot reviewers report offices going offline, delayed ticket responses, and outages classified less severely than they expected. · trustpilot.com, 21 Oct 2026
Monthly page allowance: 750 · tpx.com, 20 Sept 2026