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MuniSoft Utility Billing and Receivables
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What MuniSoft Utility Billing and Receivables is
MuniSoft Utility Billing and Receivables is a paid billing system for local governments handling water, sewer, hydro, gas and other utility services. It supports multi-tier rates, with configurable rate settings and billing frequencies, and lets users control discount, interest and penalty policies. Billing accounts can be created from assessment-roll information such as billing details, customer name, address and legal description. Meter readings can be entered manually or supplied by automated data collection systems.
Statistical reports summarize consumption and billing by charge and rate, and usage statistics can be exported for rate setting and revenue planning. Find Errors can flag erroneous bills when readings are entered, while Issue Missed Billing addresses missed cases; Final Billing Processing is available throughout the billing cycle. The system can transfer utility arrears to a Tax roll at year end and automate customer information creation from MuniSoft Tax's shared customer database. Optional extensions include Remote Meter Reader System, eNotices, Preauthorized Debit and Multi-Batch UB. MuniSoft describes its applications as tailored to local governments and provincial legislative requirements. First-year support and training are included in the purchase price; ongoing or additional services are available on request.
Who it suits
This system suits local governments that bill for water, sewer, hydro, gas or other utilities and need configurable rates and billing controls. It may also fit municipalities seeking assessment-roll account setup, Tax integration and utility arrears transfer.
What it does well
- Bills water, sewer, hydro, gas and other utility services.
- Supports multi-tier rates and configurable billing frequencies.
- Accepts manual or automated meter readings.
- Exports usage statistics for rate setting and revenue planning.
- Can transfer utility arrears to a Tax roll at year end.
- Includes first-year support and training in the purchase price.
What to know first
- Pricing is available on request rather than published.
- Remote meter system setup requires significant municipal staff work.
- Ongoing or additional support and training services are available on request.
Limits
Pricing is available on request. Remote Meter Reader System setup requires significant municipal staff knowledge and manual setup, testing and troubleshooting, with the municipality doing most of the setup work.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Utility Billing and Receivables | Price not published; vendor directs customers to Pricing and Order Information, which requires login | On request |
As munisoft.ca lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Utility Billing and Receivables website.
- Request pricing and order information from MuniSoft.
- Use the Pricing and Order Information route to discuss purchase details.
- Arrange account and rate setup for your utility billing needs.
- If using Remote Meter Reader System, plan for municipal staff setup, testing and troubleshooting.
Verdict
Choose MuniSoft Utility Billing and Receivables if your local government needs tiered utility billing, rate controls and meter-reading options. Look elsewhere if you need published pricing or a meter-reading setup that does not require substantial municipal staff involvement.
Questions
What utilities can it bill?
It handles water, sewer, hydro, gas and other utilities using multi-tier rate structures.
How is pricing provided?
Pricing is on request. The page links to Pricing and Order Information, which requires login.
Can it import meter readings?
Meter readings can be entered manually or received from automated data collection systems.
Which meter-reading systems are supported?
The Remote Meter Reading System sheet lists standard interfaces for Neptune EZ Route and N_Sight, Sensus and Itron. Badger can be interfaced using RMRS and CRL.
What support is included?
MuniSoft says the first year of support and training is included in the purchase price. Ongoing or additional services are available on request.
Who is the product designed for?
MuniSoft describes its applications as developed for local governments and tailored to jurisdictions' provincial legislative requirements.
Facts from MuniSoft Utility Billing and Receivables's own pages
- Account setup
- Billing accounts can be created using information from the assessment roll, including billing details, name, address and legal description. · munisoft.ca, 9 Oct 2026
- Arrears transfer
- The program can transfer utility arrears to a Tax roll at year end. · munisoft.ca, 9 Oct 2026
- Billing checks
- Find Errors can flag erroneous billings when meter readings are entered, and Issue Missed Billing supports missed billing cases. · munisoft.ca, 9 Oct 2026
- Billing safeguards
- Final Billing Processing is available throughout the billing cycle; Issue Missed Billing and Find Errors help address missed or erroneous billings. · munisoft.ca, 9 Oct 2026
- Company
- MuniSoft is a privately owned Canadian provider of software and hardware solutions for local governments; its national office is in Regina, Saskatchewan. · munisoft.ca, 9 Oct 2026
- Founded
- MuniSoft says it has served local governments with municipal software since 1985. · munisoft.ca, 9 Oct 2026
- Headquarters
- Regina, Saskatchewan, Canada · munisoft.ca, 28 Sept 2026
- Intended customers
- MuniSoft describes its software as developed for local governments and says its applications are tailored to jurisdictions' legislative requirements. · munisoft.ca, 9 Oct 2026
- Meter integrations
- The Remote Meter Reading System product sheet lists interfaces for Neptune EZ Route and N_Sight, Sensus and Itron; Badger can be interfaced using RMRS and CRL. · munisoft.ca, 9 Oct 2026
- Meter readings
- Meter readings can be entered manually or from automated data collection systems. · munisoft.ca, 9 Oct 2026
- Meter-reading setup limit
- MuniSoft says Remote Meter Reading System setup requires significant municipal staff knowledge and manual setup, testing and troubleshooting; the municipality does most setup work. · munisoft.ca, 9 Oct 2026
- Meter system integrations
- The Remote Meter Reading System product sheet lists standard interfaces for Neptune EZ Route and N_Sight, Sensus and Itron, and an interface for Badger using RMRS and CRL. · munisoft.ca, 9 Oct 2026
- Optional extensions
- Optional extensions listed for Utility Billing are Remote Meter Reader System, eNotices, Preauthorized Debit and Multi-Batch UB. · munisoft.ca, 9 Oct 2026
- Pricing access
- The Utility Billing page links to Pricing and Order Information, but that link redirects to a restricted page requiring login. · munisoft.ca, 9 Oct 2026
- Rate controls
- Users can configure unlimited rate settings and billing frequencies and control discount, interest and penalty policies. · munisoft.ca, 9 Oct 2026
- Rates and billing controls
- Users can configure rate settings and billing frequencies and control discount, interest and penalty policies. · munisoft.ca, 9 Oct 2026
- Reporting
- The product sheet says the program can export usage statistics for rate setting and revenue planning. · munisoft.ca, 9 Oct 2026
- Reports
- Statistical reports summarize consumption and billing by charge and rate. · munisoft.ca, 9 Oct 2026
- Security
- MuniSoft’s Security Module controls individual users’ rights to view, add, change or delete records across applications in its financial suite. · munisoft.ca, 9 Oct 2026
- Support
- MuniSoft's products page says the first year of support and training are included in the purchase price, with ongoing or additional services available on request. · munisoft.ca, 9 Oct 2026
- Support and training
- MuniSoft says first-year support and training are included in the purchase price, with ongoing or additional services available on request. · munisoft.ca, 9 Oct 2026
- Tax integration
- The product automates customer information creation from MuniSoft Tax's shared customer database. · munisoft.ca, 9 Oct 2026
- Utility billing
- The system handles multi-tier rates for water, sewer, hydro, gas and other utilities. · munisoft.ca, 9 Oct 2026
- What it does
- Bills water, sewer, hydro, gas and other utilities using multi-tier rate structures. · munisoft.ca, 9 Oct 2026
Where MuniSoft Utility Billing and Receivables stands on Freedom251
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