Freedom251 › Property Management Utility Billing Software
Vitality Utility Billing
What Vitality Utility Billing is
VITALITY Utility Billing lets property operators manage utility billing in-house through web-based software. It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities. Listed tools include automatic bill retrieval, consumption tracking, move-out final bills, custom reports, historical utility-spend analysis, rate management, meter-data import, and a customer account portal. Payment processing is not included. Property management integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager, with property, unit, resident, and charge data syncing in real time. Submeter connections include Itron, Siemens, Schneider Electric, Honeywell, Enphase, and other vendors. Vitality says every feature is included without tiered pricing or module upsells. Pricing starts at $0.50 per month per unit; no public billing schedule is stated, and there is no free plan. The company identifies operators managing 50 or more units who use property management software as its best fit. It lists phone support Monday through Friday, 6 AM–9 PM MST, and says email support typically receives a response within hours. Vitality is headquartered in Murray, Utah.
Who it suits
VITALITY is aimed at property operators who want to handle utility billing in-house, particularly those managing 50 or more units and using property management software. Its listed markets include multifamily, commercial, student housing, affordable housing, and military properties.
What it does well
- Supports metered, RUBS, and convergent billing
- Integrates with five named property management systems
- Includes rate management and meter-data import
- All features are included without tiered pricing or module upsells
- Phone support is available Monday through Friday
What to know first
- No free plan is offered
- Payment processing is not included
- Starting price is $0.50 per month per unit
Limits
There is no free plan. The paid plan starts at $0.50 per month per unit, and payment processing is not included.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| VITALITY utility billing | per unit, starting price · billing, analytics, compliance and integrations included; no tiered pricing or module upsells | $0.50 a month |
As vitality.io lists them, read 21 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Vitality Utility Billing website.
- Connect your property management software.
- Import your data.
- Start billing; Vitality says most processing is completed within a week.
Verdict
VITALITY combines utility billing, meter-data tools, and property management integrations for operators managing billing in-house. Check whether the lack of payment processing fits your workflow and confirm pricing terms, which are not publicly specified.
Questions
What does Vitality Utility Billing cost?
Pricing starts at $0.50 per month per unit. No public billing schedule is stated.
Is there a free plan?
No. Vitality Utility Billing is paid software.
Which platforms does it support?
The listed platform is web.
Which billing methods and utilities does it support?
It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities.
Does it process payments?
Payment processing is not included. The product does include a customer account portal.
Which property management systems integrate with it?
Listed integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager.
Facts from Vitality Utility Billing's own pages
- Analytics
- Features include real-time dashboards, custom reports, heat maps, executive summaries and historical utility-spend analysis. · vitality.io, 21 Oct 2026
- Anomaly detection
- An AI feature learns building patterns and alerts operators when consumption appears abnormal. · vitality.io, 21 Oct 2026
- API and extensibility
- The product offers API integration for sharing meter and billing data with existing systems, and its help center documents an API Import/Export workflow. · vitality.io, 21 Oct 2026
- Billing methods
- It supports metered, RUBS, and convergent billing. · vitality.io, 8 Oct 2026
- Company facts
- LinkedIn lists VITALITY IO, Inc. as a privately held software-development company founded in 2013, headquartered in Murray, Utah, with 11–50 employees. · linkedin.com, 21 Oct 2026
- Company funding
- The company says it has no outside investors and describes itself as bootstrapped and debt-free. · vitality.io, 21 Oct 2026
- Company history
- Vitality says it has been in business for 14 years and is bootstrapped and debt-free. · vitality.io, 8 Oct 2026
- Company legal name
- The legal entity identified in the terms is VITALITY IO, Inc., doing business as VITALITY. · vitality.io, 21 Oct 2026
- Convergent billing
- Multiple utility charges can be combined into one resident bill. · vitality.io, 21 Oct 2026
- Data security
- The product page describes its data security as encrypted, access-controlled, and never shared. · vitality.io, 8 Oct 2026
- Demand forecasting
- AI demand forecasts use building history to help operators plan future consumption and spending. · vitality.io, 21 Oct 2026
- Documentation
- The public help center contains sections for setup, billing, meters and reads, utility bills, payable reports, Energy Star and legacy guides. · support.vitality.io, 21 Oct 2026
- Emissions tracking
- Energy data can be converted into Scope 1 and Scope 2 emissions benchmarks for ESG reporting. · vitality.io, 21 Oct 2026
- Energy Star integration
- VITALITY provides two-way synchronization with EPA Energy Star Portfolio Manager through its official API. · vitality.io, 21 Oct 2026
- Feature pricing
- Vitality says every feature is included without tiered pricing or module upsells. · vitality.io, 8 Oct 2026
- Headquarters
- The company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107. · vitality.io, 8 Oct 2026
- Hosting and licence
- The application agreement describes a non-exclusive licence to proprietary, web-based software hosted on Amazon Web Services rather than customer self-hosting. · vitality.io, 21 Oct 2026
- Leak detection
- The platform advertises detection of water and gas leaks as they begin. · vitality.io, 21 Oct 2026
- Limit: industry complaints
- Software Advice reports that utility-billing buyers commonly complain about weak complex-rate support, payment or bill errors, slow updates, unresponsive support and accounting-integration gaps across the category. · softwareadvice.com, 21 Oct 2026
- Limit: operator responsibility
- Independent coverage notes that the product requires the operator’s team to run billing cycles, handle resident questions and assume related regulatory responsibilities instead of outsourcing them. · webpossible.com, 21 Oct 2026
- Limit: pricing transparency
- Capterra and GetApp list pricing details as unavailable or requiring a quote even though the vendor advertises a $0.50-per-unit starting price. · getapp.com, 21 Oct 2026
- Metered billing
- The platform bills from actual meter reads and supports automated consumption-based charges. · vitality.io, 21 Oct 2026
- Meter integrations
- Supported meter and submeter connections listed include Itron, Siemens, Schneider Electric, Honeywell, Leviton, Monnit, Inovonics, H2O Degree, Enphase, eGauge, EKM Metering, Accuenergy and others. · vitality.io, 21 Oct 2026
- Move-out bills
- Automatic move-out processing can generate, post, send and optionally push final charges to a connected property-management system. · support.vitality.io, 21 Oct 2026
Where Vitality Utility Billing stands on Freedom251
- Property Management Utility Billing Software#9 of 19
- Utility Billing Software#16 of 26