Zego Utility automates utility management for multifamily property managers, from invoice handling through resident billing. Its expense-management service retrieves and audits utility invoices, works with providers to resolve billing errors, and pays invoices for clients. Resident billing supports submeter calculations and Ratio Utility Billing Services (RUBS), combining utility charges with rent and other items on a resident statement. The service can recover water, sewer, trash, gas, recycling, and electric expenses, and resident billing is also offered for student housing. Zego Insights provides utility usage and recoupment reports, portfolio benchmarking, alerts, and customizable dashboards. Utility invoice and payment details can integrate with accounting software, with property management partners including AppFolio, MRI Software, Resman, Rent Manager, and Yardi. Residents can view and pay utility statements from any type of device, while staff can review prebills in Zego Admin. The product is available on Android, iOS, and the web. Pricing is by request, and no free plan is listed.
Who it is for
Zego Utility may suit multifamily property managers handling utility invoices and resident billing, as well as student housing providers using resident billing. Its reporting and listed integrations may be useful for teams managing utility costs across properties.
What is good
- Automates utility invoice handling and resident billing.
- Supports submeter and RUBS calculations.
- Can recover six listed utility types.
- Includes usage, recoupment, and portfolio reporting.
- Residents can view and pay statements from any device.
What to know first
- Pricing is available only by request.
- No free plan is listed.
- Resident billing for student housing is specified; expense service is described for multifamily.
Verdict
Zego Utility covers utility invoice management, cost recovery, resident billing, and reporting for property operations. Prospective customers need to request pricing, and the listed resident billing scope includes multifamily and student housing.
Zego Utility plans and pricing
All plansCompared on rent payment software
- Allocation method
- rubs
- Utility invoice import
- Yes
- Resident billing
- Yes
- Online collections
- Yes
