Freedom report

One barScore 5.5

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

ResidentIQ Utility Billing is a web-based utility billing service for multifamily properties and property managers, powered by AMS Billing. It can combine resident charges and fees into a monthly bill, offered as a full-page statement, postcard, or electronic bill; residents can pay online through their existing rent payment portal. The service imports utility invoices, scans and verifies them, and schedules property payments. It supports submeter installation and existing systems nationally, with meter readings stored and validated. Using move-in and move-out data from property management software, it can calculate RUBS or read submeters before posting amounts to resident ledgers. Vacant Unit Cost Recovery aligns charges with occupancy dates. The service audits billing fees and methods initially and reviews each property annually for regulatory changes. Portfolio charts and graphics support comparisons, with data export to a tool of the customer’s choice. The product page says it connects with major property management systems without naming them. Inhabit's Trust Center lists SOC 2 among audits and certifications. Pricing is on request, and prospective customers can schedule a demo.

Who it is for

ResidentIQ Utility Billing is intended for multifamily properties and property managers handling utility charges, invoices, resident payments, and compliance. It may suit teams that want billing and meter data linked with property management software.

What is good

  • Combines resident charges in one monthly bill.
  • Offers full-page, postcard, and electronic formats.
  • Supports submeter installation and existing systems nationally.
  • Includes annual regulatory-change reviews.

What to know first

  • Pricing is available only on request.
  • Named property management integrations are not provided.
  • Requires a scheduled demo to explore.

Verdict

ResidentIQ Utility Billing covers resident billing, invoice processing, submeters, compliance, and portfolio analytics for multifamily operations. Ask about pricing and the unnamed integrations when evaluating fit.

Compared on property management utility billing software

Allocation method
rubs
Utility invoice import
Yes
Resident billing
Yes
Online collections
Yes

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