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RealPage Resident Billing
What RealPage Resident Billing is
RealPage Resident Billing is a web service for multifamily properties that bills residents for utilities and supports utility cost recovery. Properties can issue configurable combined rent-and-utility statements or utility-only statements, including electronic statements. Resident OneBill can bring allocated utility charges together with rent, amenity fees, carried balances, and other ledger charges. RealPage supports common RUBS and submetering methods used in the United States, including multiple methods at one property. The service interfaces with major property management systems to identify residents to bill and upload receivables; final bills can also be generated in systems such as OneSite. Residents can use eBill and other billing and payment options. With Utilities With Remittances, RealPage Payments processes utility remittances instead of onsite staff. RealPage also describes redundant data verification, a regulatory database covering rules affecting utility billing, and security and financial controls aligned with applicable rules. Status Tracker syncs with RealPage project systems and lets users review notes, completed schedule dates, and file requests. Customer service is available Monday through Friday, 7 am to 7 pm CST, and Saturday, 9 am to 6 pm CST. Pricing is available on request.
Who it suits
It is intended for multifamily property owners and managers seeking to recover utility costs and manage resident billing. It may suit properties needing RUBS or submetering, combined statements, and connections to property management systems.
What it does well
- Supports RUBS and submetering, including multiple methods per property.
- Offers combined rent-and-utility or utility-only statements.
- Interfaces with major property management systems.
- RealPage Payments can process utility remittances.
What to know first
- Pricing is available only on request.
- Listed platform is web.
- Customer service has specified weekday and Saturday hours.
Getting started
- Visit the RealPage Resident Billing website.
- Contact RealPage to request pricing.
- Use the service on the web.
Verdict
Resident Billing combines utility billing with options for statements, payment processing, and property management system connections. Property managers should request pricing and confirm that its billing and integration options fit their operation.
Questions
How much does RealPage Resident Billing cost?
Pricing is available on request through the product page’s Contact Us option.
What billing methods does it support?
It supports common RUBS and submetering methods, and a property can use multiple methods.
Can it combine rent and utility charges?
Yes. Configurable statements can combine rent and utilities, and Resident OneBill can include other ledger charges. Utility-only statements are also available.
Does it connect with property management software?
It interfaces with major property management systems to identify billable residents and upload accounts receivable charges. Final bills can also be generated in systems such as OneSite.
Can RealPage process utility remittances?
Yes. Utilities With Remittances uses RealPage Payments to process resident utility charge remittances instead of onsite staff.
What platforms are supported?
The service is available on the web.
Facts from RealPage Resident Billing's own pages
- Billing accuracy
- RealPage says its redundant data verification process is intended to make resident billing fast and accurate. · realpage.com, 8 Oct 2026
- Billing formats
- The platform offers configurable combined rent and utility statements or utility-only statements, including electronic statements. · realpage.com, 7 Oct 2026
- Billing methods
- RealPage says it supports common RUBS and submetering methods used across the U.S., including multiple methods at one property. · realpage.com, 8 Oct 2026
- Compliance support
- RealPage says its regulatory team maintains a national database of state, county, and municipal rules affecting submetering, billing, and energy management. · realpage.com, 7 Oct 2026
- Final bills
- Final bills can be generated and processed through automated processes or within property management systems such as OneSite. · realpage.com, 8 Oct 2026
- Founded
- 1998 · realpage.com, 28 Sept 2026
- Headquarters
- Richardson, Texas, USA · realpage.com, 28 Sept 2026
- Integrations
- The service interfaces with major property management software systems to identify billable residents and upload accounts receivable charges. · realpage.com, 8 Oct 2026
- Intended users
- RealPage describes Resident Billing as a service for multifamily property owners and managers seeking utility cost recovery and more efficient resident billing. · realpage.com, 7 Oct 2026
- Payments
- For Utilities With Remittances, RealPage Payments processes resident utility charge remittances instead of onsite staff. · realpage.com, 7 Oct 2026
- Pricing
- The product page offers a Contact Us option and does not state a price. · realpage.com, 7 Oct 2026
- Purpose
- Resident Utility Billing helps multifamily properties manage resident utility billing and cost recovery. · realpage.com, 8 Oct 2026
- Regulatory support
- RealPage says its regulatory team maintains a national database of state, county, and municipal rules affecting submetering, billing, and energy management. · realpage.com, 8 Oct 2026
- Resident OneBill
- Resident OneBill can show allocated utility charges alongside rent, amenity fees, balance carry-overs, and other resident ledger charges. · realpage.com, 8 Oct 2026
- Resident payments
- Residents can use eBill and other billing and payment options to process and pay rent and utilities. · realpage.com, 8 Oct 2026
- Security and controls
- RealPage says its data security and financial controls include adherence to international, federal, state, local, Card Association, and NACHA rules. · realpage.com, 8 Oct 2026
- Statement options
- The platform offers configurable convergent or utility-only statements and rent ledger options. · realpage.com, 8 Oct 2026
- Status tracking
- Status Tracker syncs in real time with RealPage project management systems and lets users view notes, schedule dates completed, and respond to file requests. · realpage.com, 8 Oct 2026
- Support
- RealPage says customer care is available seven days a week for property managers and residents. · realpage.com, 8 Oct 2026
- Utility remittances
- The Utilities With Remittances service provides monthly electronic statements and processes charge remittances through RealPage Payments rather than onsite staff. · realpage.com, 8 Oct 2026