Freedom251 › Property Management Utility Billing Software
Livable
What Livable is
Livable is a web-based utility administration service for property owners, operators, and property management teams. It automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery. Its AI-assisted workflow can obtain utility bills and extract their data, while property teams can allocate costs by occupancy, square footage, sub-metered usage, actual consumption, fixed percentages, per-unit calculations, or custom weighting. Managers can review or change allocations, approve billing batches, and monitor activity across a portfolio. Residents use Tenant Connect to review statements, billing details, and property bills, and to pay online. For direct billing, the Livable Resident Portal accepts ACH, debit cards, and credit cards, with Auto-Pay available. Livable offers Self Service and Bill Automation. The latter adds automatic bill data acquisition and entry, multilingual tenant support, spike alerts, and billing adjustment management. The service syncs utility charges into AppFolio for approval and collection; it also describes AI-assisted workflows for property systems without a native connection. Livable was founded in 2009 and says customers can use it for one property or their full portfolio, with no unit minimums. It supports sub-meter billing but does not provide or install the hardware.
Who it suits
Livable suits property owners and management teams that need to allocate utility costs, process bills, and collect resident payments. It can also suit operators seeking AppFolio charge syncing or AI-assisted workflows for other property systems.
What it does well
- Supports multiple allocation methods, including occupancy, square footage, and custom weighting.
- Managers can approve billing batches and monitor portfolio utility activity.
- Residents can view billing details and pay online through Tenant Connect.
- Direct payments accept ACH, debit cards, and credit cards, with Auto-Pay.
- No unit minimums; customers can use it for one or all properties.
What to know first
- Paid service, with pricing noted from $5/mo.
- Does not sell or install sub-meter hardware.
- Self Service and Bill Automation pricing is available by contacting Livable.
Limits
The service supports sub-meter billing but does not sell or install sub-meter hardware. Self Service includes utility and statement caps; the listed facts do not give their amounts.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Self Service | Contact Livable for pricing · no unit minimums stated · allocation table generation, preview and charge approval · custom tenant fees and utility opt-outs · utility and statement caps | On request |
| Bill Automation | Contact Livable for pricing · no unit minimums stated · includes Self Service features · automatic data acquisition and entry · multilingual tenant support · spike alerts and billing adjustment management | On request |
As livable.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit Livable's website.
- Choose Self Service or Bill Automation and contact Livable for plan pricing.
- Use the web-based service to configure allocation methods and billing workflows.
- Connect AppFolio to sync utility charges, or use AI-assisted workflows when a native connection is unavailable.
- Invite residents to Tenant Connect for statements and online payment.
Verdict
Choose Livable if your property team needs utility bill processing, flexible cost allocation, resident billing, and online collections. Look elsewhere if you need a provider that also sells or installs sub-meter hardware.
Questions
How much does Livable cost?
Pricing is listed as paid from $5/mo. Self Service and Bill Automation are billed by contacting Livable for pricing.
Is there a free plan?
No. Livable is listed as a paid service.
Which platforms does Livable support?
Livable is web-based.
Can residents pay bills online?
Yes. Direct billing through the Resident Portal supports ACH, debit cards, and credit cards, and Auto-Pay is available.
Does Livable work with AppFolio?
Livable says it is a certified AppFolio Stack Partner and syncs utility charges into AppFolio for approval and collection.
Does Livable provide sub-meter hardware?
It supports sub-meter billing but does not sell or install the hardware.
Facts from Livable's own pages
- Allocation
- Livable supports allocations using factors including occupancy, square footage, sub-metered usage and custom methods. · livable.com, 30 Sept 2026
- Allocation methods
- Supported allocation methods include occupancy, square footage, sub-metered usage, actual consumption, fixed percentage, per-unit, and custom weighting. · livable.com, 30 Sept 2026
- Billing options
- Livable offers Self Service and Bill Automation; the latter includes automatic data acquisition and entry, multilingual tenant support, spike alerts, and billing adjustment management. · livable.com, 30 Sept 2026
- Bill processing
- Its AI-powered workflow can acquire utility bills and extract their data automatically. · livable.com, 30 Sept 2026
- Company history
- Livable says it was founded in 2009 by property owners for property owners. · livable.com, 30 Sept 2026
- Founded
- 2009 · livable.com, 28 Sept 2026
- Integration
- Livable says it is a certified AppFolio Stack Partner and syncs utility charges into AppFolio for approval and collection. · livable.com, 30 Sept 2026
- Intended users
- Livable describes its platform as a nationwide utility administration service built for property owners and property management teams. · livable.com, 30 Sept 2026
- Limits
- Livable says it supports sub-meter billing but does not sell or install sub-meter hardware. · comesave.livable.com, 30 Sept 2026
- Manager dashboard
- Property managers can review and modify allocations, approve billing batches, and monitor utility activity across a portfolio. · livable.com, 30 Sept 2026
- No minimums
- Livable says its service has no unit minimums and can be used for one or all of a customer's properties. · livable.com, 30 Sept 2026
- Other property systems
- Livable says it can use AI-assisted workflows to support integration-like processes when a native property management system connection is unavailable. · livable.com, 30 Sept 2026
- Payments
- For direct billing, residents can pay through the Livable Resident Portal by ACH, debit card, or credit card, with Auto-Pay available. · livable.com, 30 Sept 2026
- Privacy
- The privacy policy says Livable does not sell, trade or rent users' personal identification information to others. · livable.com, 30 Sept 2026
- Product
- Livable automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery for property teams. · livable.com, 30 Sept 2026
- Resident portal
- Residents can view statements and billing details, review property bills, and pay online through Tenant Connect. · livable.com, 30 Sept 2026
- Security
- Livable's privacy policy says it uses security measures against unauthorized access and describes data exchanged between the site and users as SSL-secured and encrypted. · livable.com, 30 Sept 2026
- Support
- Livable says its resident support team handles questions by phone and email Monday through Friday, with a 24/7 AI agent available on demand. · livable.com, 30 Sept 2026
- Target customers
- The maker describes Livable as a utility administration platform for property owners, operators and property management teams. · livable.com, 30 Sept 2026