Mobile Worker

Overview

Mobile Worker brings task planning, location visibility, work records, orders, expenses, and customer updates into one app for commercial and technical field teams. It is a strong fit for businesses coordinating mobile visits, particularly where staff may lose connectivity. Its appeal depends on volume: the free plan is tightly capped, while the paid Pro plan raises the limits and adds several operational tools.

Key features

Teams can import tasks from Excel or CSV, connect through an API, and assign and plan work automatically. That gives dispatchers options for moving spreadsheet-based processes into a coordinated workflow, though teams that need API integrations must move to Avanzado.

Smartphone GPS shows workers’ locations and trip history, with alerts for unexpected stops and geofence entry or exit. Customer ETA and status updates can go by SMS or email, and customers can receive real-time tracking links. Using employees’ phones avoids separate tracking equipment, but the tracking features matter most to teams that need day-to-day visibility over field visits.

Workers can document deliveries, visits, installations, and sales with photos, signatures, and other information. They can also enter orders from a product catalog and record expenses with receipt photos; orders sync to the web administrator. Offline access helps keep field work moving in areas with unreliable service, with data sent once connectivity returns.

The app is available on Android, iOS, and web, with an API. The maker recommends iOS 15 or later and Android 11 or later. Its privacy policy describes encryption for certain personal information and physical and electronic safeguards, while acknowledging that interception cannot be ruled out. Data is processed and stored in the United States and may also be stored elsewhere; the policy cites Standard Contractual Clauses for certain transfers outside Guatemala.

Pricing

Básico is free at $0/mes por usuario. It allows up to five users, 100 tasks per month, 100 geofences, one file per task, 1GB of storage, and one supervisor, with basic email support. That is enough to try a small operation, but the task and seat ceilings make it a poor fit for a larger team or busy schedule.

Pro costs $25/mes por usuario and supports up to 15 users, 800 tasks and 800 geofences per month, five supervisors, unlimited forms and proof of delivery, real-time tracking, travel expenses, and SMS and email notifications. Chat or email support is included. It is the practical choice for teams that need these capabilities and can work within the 15-user limit; its per-user pricing makes headcount part of the cost calculation.

Avanzado has custom pricing. It includes Pro, API integrations, a dedicated account manager, and personalized support by chat, email, or phone. This is the tier for organizations connecting their own systems or seeking more tailored support. A 15-day trial is offered.

Who it's for

Mobile Worker suits commercial and technical teams that coordinate field visits and want task assignment, proof of work, location visibility, and customer communication tied together. Offline use is a practical advantage for staff working beyond reliable coverage. It is less suited to organizations needing more than 15 employees on Pro or API integrations without moving to custom-priced Avanzado.

Pros and cons

• Pro: GPS, trip history, geofence alerts, and customer updates connect field visibility with communication.
• Pro: Photos, signatures, orders, and receipt-backed expenses support a detailed record of field activity.
• Pro: Offline work and automatic data transfer after reconnection support teams in areas with inconsistent service.
• Con: Básico caps teams at five users and 100 tasks per month, limiting its usefulness beyond small-scale use.
• Con: Pro stops at 15 users, while API integrations require custom-priced Avanzado.

Alternatives

For a broader workforce-management shortlist, browse Workforce Management Software. ZebraDesigner is a free option with a basic barcode label and tag design and printing plan for supported Zebra printers. Bannerman is free for companies with 5–15 guards in priority and serving at least one listed area. GetWFM offers a free forever Team plan with unlimited employees, alongside scheduling, attendance, team management, and time off. Infor Workforce Management is a paid alternative with Android, iOS, Mac, web, Windows, and API platforms. ADP WorkForce Suite is an enterprise workforce-management option with quote-based pricing. Legion Workforce Management is another paid option available across Android, iOS, web, and API. Logile Workforce Management is an enterprise retail suite with pricing by quote. OnTheJob offers customized pricing through sales.

Verdict

Choose Mobile Worker for a field team that needs task planning, proof of work, GPS visibility, customer updates, and offline operation in one workflow. Pro is the clearest fit for teams of up to 15 users that need higher task volume and real-time tracking. Look elsewhere if your team exceeds that size or needs API integration without custom pricing.