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ManyContacts
What ManyContacts is
ManyContacts brings a company’s WhatsApp conversations into a shared inbox for its team and AI agents. The inbox also supports WhatsApp Business, the WhatsApp API, Instagram, Messenger, and email, while a web widget can capture conversations from a company site. Team members can assign conversations, add internal notes and mentions, and manage roles and permissions. AI agents can qualify, respond to, and route conversations, with rules controlling automation and handoff to people. A visual no-code editor supports workflows with messages, reminders, assignments, tags, notes, conditions, waits, and branches. Listed integrations include HubSpot, Pipedrive, Holded, Odoo, Aircall, and Zadarma, plus Zapier, Pabbly Connect, and Make. The plan includes an API and webhooks. ManyContacts says it is an official Meta Business Partner for WhatsApp and supports both the WhatsApp Business app and official API. Its single plan costs €49 a month and includes three users. Additional users cost €18 per month each, and email costs €10 per mailbox. Each conversation assigned to AI uses one credit. A 7-day free trial is available without a credit card; there is no free plan.
Who it suits
ManyContacts may suit businesses and teams managing customer conversations across messaging, social, and email channels. The listed solutions include sales, education, healthcare, professional services, and commerce.
What it does well
- Shared inbox supports several messaging and email channels
- AI agents can qualify and route conversations
- Visual editor supports no-code workflows
- Includes API and webhooks
What to know first
- No free plan is listed
- Plan includes three users
- Additional users cost €18 per month each
- AI-assigned conversations use one credit each
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| One simple plan | €49/month · 3 users included · Additional users €18/month · Unlimited contacts and messages · Unlimited AI agents and WhatsApp flows · AI: 1 credit per conversation · Email: €10/mailbox | €49 a month |
As manycontacts.com lists them, read 10 Oct 2026. The maker's own page has the final word.
Verdict
ManyContacts combines a multichannel team inbox with AI agents and configurable workflows. Check the included seats and extra charges for users, email mailboxes, and AI-assigned conversations before selecting the plan.
Facts from ManyContacts's own pages
- AI
- AI agents can qualify, respond to, and route conversations, with rules controlling automation and handoff to people. · manycontacts.com, 10 Oct 2026
- API
- The plan includes an API and webhooks for advanced integrations. · manycontacts.com, 10 Oct 2026
- Automation
- A visual no-code editor supports messages, reminders, assignments, tags, notes, conditions, waits, and branches. · manycontacts.com, 10 Oct 2026
- Channels
- The inbox supports WhatsApp Business, the WhatsApp API, Instagram, Messenger, and email, with a web widget for capturing site conversations. · manycontacts.com, 10 Oct 2026
- Headquarters
- Madrid, Spain · manycontacts.com, 28 Sept 2026
- Integrations
- The site lists native integrations including HubSpot, Pipedrive, Holded, Odoo, Aircall, and Zadarma, plus Zapier, Pabbly Connect, and Make. · manycontacts.com, 10 Oct 2026
- Intended customers
- The site presents ManyContacts for businesses and teams handling customer conversations, with solutions listed for sales, education, healthcare, professional services, and commerce. · manycontacts.com, 10 Oct 2026
- Limits and extra charges
- Additional users cost €18 per month each, email costs €10 per mailbox, and each conversation assigned to AI uses one credit. · manycontacts.com, 10 Oct 2026
- Mobile app privacy
- The privacy policy says the mobile app reads contacts to help start a WhatsApp API conversation, but does not upload the full contact list or share it with third parties. · manycontacts.com, 10 Oct 2026
- Product
- ManyContacts puts a company’s WhatsApp conversations in one inbox for its team and AI agents. · manycontacts.com, 10 Oct 2026
- Security
- The privacy policy says account passwords are encrypted and its credit-card processing vendor uses 128-bit SSL technology. · manycontacts.com, 10 Oct 2026
- Support
- The site lists support by email at [email protected] and offers personalized consulting and platform setup. · manycontacts.com, 10 Oct 2026
- Team tools
- Teams can assign conversations, add internal notes and mentions, and manage permissions and roles. · manycontacts.com, 10 Oct 2026
- Trial
- The site offers a 7-day free trial without requiring a credit card. · manycontacts.com, 10 Oct 2026
- WhatsApp status
- The company says it is an official Meta Business Partner for WhatsApp and supports both the WhatsApp Business app and the official API. · manycontacts.com, 10 Oct 2026
Where ManyContacts stands on Freedom251
- WhatsApp Marketing Software#26 of 72
- WhatsApp Customer Service Software#19 of 34