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Interakt

by Interakt

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Interakt's own site

What Interakt is

Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer conversations. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram queries in a shared inbox, collaborate, and route conversations. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for lead capture on WhatsApp and Instagram. A no-code chatbot builder lets teams create WhatsApp automations; Interakt says it can automate up to 80% of queries. The Sales CRM collects leads from WhatsApp, workflows, API, Shopify, or manual entry and supports automatic owner and status assignment. Businesses can sync catalogs from Shopify, WooCommerce, or Excel so customers can browse and buy through WhatsApp Pay. The service lists native Shopify, WooCommerce, and Google Sheets integrations, plus public APIs and webhooks. Growth costs $55/mo (+taxes), with a 14-day free trial that requires no credit card. There is no free plan. Interakt is available on Android, iOS, and web.

Who it suits

Interakt suits SMBs and D2C brands seeking WhatsApp-centered marketing, sales, and customer support tools. It may also fit teams that handle Instagram queries or want a Sales CRM alongside messaging workflows.

What it does well

  • Shared inbox supports WhatsApp and Instagram queries.
  • Chatbot builder is no-code and drag-and-drop.
  • CRM assigns lead owners and statuses automatically.
  • Catalogs can sync from Shopify, WooCommerce, or Excel.
  • 14-day trial requires no credit card.

What to know first

  • There is no free plan.
  • Growth costs $55/mo (+taxes).
  • Custom fields, tags, and events vary by plan.

Limits

There is no free plan; the Growth plan is $55/mo (+taxes). Growth includes 25 custom fields, 30 custom tags, and 5 custom events, while those allowances vary by plan. The trial lasts 14 days.

Plans

PlanBilled and limitsPrice
Starterbilled monthly · Instagram only · Unlimited agents in owner role · Unlimited Instagram DMs and comments · Price Please automation · Giveaway automation$12 a month
Growth$55 /mo (+taxes) · Unlimited agents (all roles); WhatsApp and Instagram; unlimited messages based on WhatsApp number; unlimited contacts; 25 custom fields · 30 custom tags · 5 custom events$55 a month
Advanced$69 /mo (+taxes) · Unlimited agents (all roles); WhatsApp and Instagram; unlimited messages based on WhatsApp number; unlimited contacts; 30 custom fields · 45 custom tags · 7 custom events$69 a month
Instagram Starter$12 /mo · Instagram only; unlimited agents (owner role); unlimited DMs and comments; Price Please and giveaway automations$12 a month
Sales CRM₹2,499 /mo (+taxes) · 5 sales agents included; 30 custom fields · 45 custom tags · 7 custom events; additional agents @ Rs.499 per month₹2,499 a month
WhatsApp AI Agents₹2,499 /mo (+taxes) · Includes 100 free AI messages; Per AI message beyond 100 @ $0.011/ message; all 3 agents active simultaneously₹2,499 a month
EnterpriseOn request · Unlimited agents (all roles); WhatsApp, Instagram and RCS; unlimited contacts, custom fields, tags and eventsOn request

As interakt.shop lists them, read 22 Sept 2026. The maker's own page has the final word.

Getting started

  1. Visit https://www.interakt.shop/.
  2. Choose a plan, such as Growth at $55/mo (+taxes) or Instagram Starter at $12 a month.
  3. Start the 14-day free trial; no credit card is required.
  4. Use the web service or get the app from Google Play or the App Store.
  5. Connect listed commerce or spreadsheet integrations such as Shopify, WooCommerce, or Google Sheets.

Verdict

Interakt brings marketing, support, lead management, and catalog sales into a platform centered on messaging channels. The 14-day trial offers a way to explore it, but continued use has a paid plan and plan-based limits for some fields, tags, and events.

Questions

Is there a free plan?

No. Interakt offers a 14-day free trial without a credit card.

How much does Interakt cost?

Growth costs $55/mo (+taxes). Instagram Starter costs $12 a month.

Which platforms does Interakt support?

Interakt lists Android, iOS, web, and API. Its company page says it is available in the Google Play Store and App Store.

Which channels can teams manage?

The listed channels and solutions include WhatsApp, Instagram, RCS, and voice. The shared inbox covers WhatsApp and Instagram queries.

What integrations are listed?

Native integrations include Shopify, WooCommerce, and Google Sheets. The pricing page also lists public APIs and webhooks.

Who makes Interakt?

The maker is Interakt, founded in 2020. The site footer identifies Jio Haptik Technologies Limited.

Facts from Interakt's own pages

APIs
The pricing page lists public APIs and webhooks, with the specific webhook events varying by plan. · interakt.shop, 29 Sept 2026
Audience
Interakt says its vision is to be the de-facto WhatsApp Business platform for SMBs and D2C brands. · interakt.shop, 29 Sept 2026
Automation
Interakt offers a no-code, drag-and-drop WhatsApp chatbot builder and describes automating up to 80% of queries. · interakt.shop, 29 Sept 2026
Channels
The site lists WhatsApp, Instagram, RCS, and voice among its channels and solutions. · interakt.shop, 29 Sept 2026
Commerce
Interakt says businesses can sync product catalogs via Shopify, WooCommerce, or Excel and let customers browse and buy through WhatsApp Pay. · interakt.shop, 29 Sept 2026
Founded
2020 · interakt.shop, 23 Sept 2026
Free plan
No · interakt.shop, 22 Sept 2026
Integrations
Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets. · interakt.shop, 29 Sept 2026
Limits
The pricing page states that WhatsApp message allowances are unlimited based on the WhatsApp number, while custom field, tag, and event allowances vary by plan. · interakt.shop, 29 Sept 2026
Marketing
Marketing features include bulk WhatsApp campaigns and Click-to-WhatsApp ads for lead capture on WhatsApp and Instagram. · interakt.shop, 29 Sept 2026
Platform and ownership
The company page says Interakt is available in the Google Play Store and App Store, and the site footer identifies Jio Haptik Technologies Limited. · interakt.shop, 29 Sept 2026
Product
Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement. · interakt.shop, 29 Sept 2026
Sales CRM
The Sales CRM centralizes leads from WhatsApp, workflows, API, Shopify, or manual entry and supports automatic owner and status assignment. · interakt.shop, 29 Sept 2026
Paid from
55 · interakt.shop, 22 Sept 2026
Support
The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate. · interakt.shop, 29 Sept 2026
Trial
The homepage offers a 14 day free trial and says no credit card is required. · interakt.shop, 29 Sept 2026
WhatsApp ecosystem
Interakt says it is built on the official WhatsApp Business API and is a recognized Meta Business Partner. · interakt.shop, 29 Sept 2026

Where Interakt stands on Freedom251

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