No. 14 of 72 ·WhatsApp Marketing Software

EngageLab

Web · Windows · Mac · Android · iPhone · API

Freedom report

Two barsScore 5.8

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

EngageLab is ranked #14 of 72 in WhatsApp marketing software on Freedom251, made by EngageLab (Hong Kong; Singapore). It runs on Android, API, iOS, macOS, Web, Windows. A free trial is offered.

EngageLab plans and pricing

All plans

Marketing Automation Not published MEP scale payment Omnichannel Coverage · 360° Customer View · Visual Campaign Builder · Pre-Built Templates · AI-Optimized Strategies engagelab.com · 4 Oct 2026

Marketing Automation Not published MEP scale payment; Contact Sales Omnichannel coverage · 360° customer view · Visual campaign builder · Pre-built templates · AI-optimized strategies engagelab.com · 20 Sept 2026

Email Not published Pay for usage consumption Email allows sending 50 emails per day engagelab.com · 4 Oct 2026

WhatsApp Not published Pay for usage consumption Multiple Message Types Support · Enterprise Official Account Authentication · End-To-End Encryption Protection engagelab.com · 4 Oct 2026

CAPTCHA Not published Pay by peak request volume Basic plan: 0 hourly verification requests and 0 scenario IDs · Enterprise Custom: customizable engagelab.com · 4 Oct 2026

WebPush Not published DAU Scale Payment 15-Day Free Trial · Unlimited Push Notifications · Unlimited Registered Users · Multiple Domains Supports · Shopify Plugin Supports engagelab.com · 4 Oct 2026

Compared on WhatsApp marketing software

Mobile OS support: ios_and_android
Mobile analytics: Yes
Behavioral triggers: Yes
Visual journey builder: Yes
A/B testing: Yes
Data export: Yes

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The record

What it does: EngageLab describes itself as a multi-channel customer engagement platform for customer interactions, conversions, and retention.
Product range: Its listed products include Marketing Automation, AppPush, WebPush, OTP, Silent Auth, CAPTCHA, Email, SMS, WhatsApp Business API, and LiveDesk.
Marketing automation: Marketing Automation supports visual journey design, pre-built templates, AI content generation, 360° customer profiles, and revenue attribution analytics.
Messaging channels: Marketing Automation supports AppPush, WebPush, Email, SMS, and WhatsApp as communication channels.
Integrations: The WebPush product listing states that it supports a Shopify plugin.
Developer tools: EngageLab documents native Android, iOS, Java, and Web SDKs, REST APIs, and cross-platform plugins including Cordova, React Native, Flutter, Unity3D, and Cocos2d-x.
WebPush platforms: WebPush supports browser push on Windows, macOS, and Android, as well as iOS in Safari.
Security certifications: The About page displays certificates labeled DNV and SOC2, and the site describes global compliance including GDPR and PDPA.
Data residency: Data is stored in Singapore by default, with customers able to select other data nodes including the United States, Germany, and Hong Kong.
Account security: EngageLab supports two-factor authentication through Google Authenticator, while SSO activation requires contacting sales.
Support: The pricing page says technical experts help with product setup and usage questions are answered 24/7.
Notable limits: EngageLab lists AppPush and WebPush billing by DAU scale and Marketing Automation billing by MEP scale, calculated monthly.
Who it is for: The About page describes EngageLab as serving businesses seeking customer engagement solutions, and lists industries including financial services, e-commerce, news and media, travel, and gaming.
Founded: 2011

Where it ranks on Freedom251

Best WhatsApp Marketing Software in 2026#14 of 72
Best Push Notification Software in 2026#14 of 29
Best Mobile Marketing Automation Software in 2026#4 of 26

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Sources

engagelab.com/about· checked 4 Oct 2026
engagelab.com/docs· checked 4 Oct 2026
engagelab.com/pricing· checked 4 Oct 2026
engagelab.com/docs/marketing-automation/Product-Overv· checked 4 Oct 2026
engagelab.com/docs/web-push/user-guide/product-overvi· checked 4 Oct 2026
engagelab.com/docs/essentials/account/personal-center· checked 4 Oct 2026
engagelab.com· checked 28 Sept 2026