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Keepme

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What Keepme is

Keepme’s Antares is an AI agent platform for multisite fitness operators, including gyms, health clubs, and leisure businesses. Its agents cover sales, voice, member services, AI search visibility, and retention. Nova follows up with inbound prospects across channels, qualifies them, and books tours or trials; Clarion handles inbound calls around the clock, answers questions, books tours, and routes requests that need a person. Ember supports retention conversations, using the Keepme Score to identify members at risk of leaving. Pulse generates that 0-to-100 score across the prospect and member lifecycle. Antares connects to membership systems, CRMs, and booking apps through APIs, with named integrations including HubSpot, Salesforce, Mindbody, and Zapier. A connected system needs an API, and the data requirements specify a complete member list plus at least six months of historical data. Operators can approve messaging and escalation rules, and pause or revert channels or locations. Keepme describes a two-phase, 20-day adoption plan, a named Customer Success Manager, and technical support six days a week by email and live chat. Pricing is paid and available on request; for community leisure operators, it is based on conversation volume rather than sites or channels.

Who it suits

Antares is aimed at gym chains, health clubs, leisure operators, boutique fitness groups, and regional or national fitness brands. It suits operators seeking AI-supported sales, member service, voice, and retention agents, provided their connected systems offer APIs.

What it does well

  • Agents cover sales, voice, member services, and retention
  • Nova books tours and trials
  • Clarion handles inbound calls 24/7
  • Operators approve messaging and escalation rules
  • Named Customer Success Manager and technical support

What to know first

  • Paid pricing is available on request
  • Connected systems need an API
  • Requires a complete member list and six months of data

Limits

Pricing is available on request. Integration requires an API, and Keepme’s data requirements call for a complete member list and at least six months of historical data.

Getting started

  1. Visit the Antares website and book a conversation about pricing.
  2. Confirm that the membership, CRM or booking systems to connect have APIs.
  3. Prepare a complete member list and at least six months of historical data.
  4. Configure messaging and escalation rules for operator approval.
  5. Follow Keepme’s two-phase, 20-day adoption plan toward live deployment.

Verdict

Antares brings several customer-facing agents and a shared Keepme Score into one platform and contract. Operators should confirm API access and data readiness, then request pricing for their operation.

Questions

How much does Keepme cost?

Keepme uses paid pricing, with pricing available on request. For community leisure operators, pricing is based on conversation volume rather than per site or communication channel.

What does Antares include?

The platform includes Nova for sales, Clarion for voice, Atlas for member services, Beacon for AI search visibility, Ember for retention, and Pulse for conversational intelligence.

Which systems can Antares connect to?

It connects through APIs to membership systems, CRMs and booking apps. Named integrations include HubSpot, Salesforce, Mindbody, Zapier, ABC Gymsales, Club Automation, Daxko, Glofox and others.

What data is needed for an integration?

The connected system needs an API. Keepme’s data requirements specify a complete member list and six months or more of historical data.

What privacy and AI controls does Keepme describe?

Keepme says Antares complies with GDPR and CCPA and does not use customer proprietary data to train public AI models. Operators approve messaging and escalation rules, and channels or locations can be paused or reverted.

What support is included?

Customers receive a named Customer Success Manager and access to global technical support. The support team is available six days a week by email and live chat; general inquiries are acknowledged within 24 hours and flagged issues addressed within 48 hours.

Facts from Keepme's own pages

Agents
Antares includes Nova for sales, Clarion for voice, Atlas for member services, Beacon for AI search visibility, and Ember for retention. · keepme.ai, 8 Oct 2026
AI controls
Operators approve messaging and escalation rules; Antares says it uses approved data, hands off questions outside its knowledge base, and allows channels or locations to be paused or reverted. · keepme.ai, 8 Oct 2026
Company
Keepme says it was founded in 2018 and is headquartered at 71-75 Shelton Street, London, UK. · keepme.ai, 8 Oct 2026
Deployment
Keepme describes a structured two-phase, 20-day adoption plan for moving from configuration to live deployment. · keepme.ai, 8 Oct 2026
Founded
2018 · keepme.ai, 28 Sept 2026
Headquarters
London, United Kingdom · keepme.ai, 28 Sept 2026
Included agents
The site describes one platform and one contract with sales, voice, member services, AEO, and retention agents included. · keepme.ai, 8 Oct 2026
Integration limit
The maker says the connected data system needs an API for Antares to integrate with it. · keepme.ai, 8 Oct 2026
Integration requirement
Keepme says a system needs an API to connect; its data requirements page specifies a complete member list and six months or more of historical data. · keepme.ai, 8 Oct 2026
Integrations
Antares connects to membership systems, CRMs, and booking apps through APIs, and the site lists integrations including HubSpot, Salesforce, Mindbody, and Zapier. · keepme.ai, 8 Oct 2026
Lead acquisition
Nova responds to inbound leads, follows up across channels, and books tours and trials automatically. · keepme.ai, 8 Oct 2026
Named integrations
The integrations page lists ABC Gymsales, ABC Ignite, Club Automation, Daxko, Fisikal, Gladstone, Glofox, HubSpot, Jonas Fitness, Legend by Xplor, Medallia, Mindbody, Perfect Gym, Salesforce, Sentinel, Xplor, and Zapier. · keepme.ai, 8 Oct 2026
Pricing availability
The pricing URL redirects to the Antares product page, which directs visitors to book a conversation and does not state a price. · keepme.ai, 8 Oct 2026
Pricing basis
For community leisure operators, the maker says pricing is based on conversation volume and is not charged per site or communication channel. · keepme.ai, 8 Oct 2026
Privacy and processing
Keepme publishes data processing terms that describe processing personal data for customers under GDPR Article 28. · keepme.ai, 8 Oct 2026
Product
Antares is an AI agent platform built for multisite fitness operators, including gyms, health clubs, and leisure operators. · keepme.ai, 8 Oct 2026
Retention
Ember uses the Keepme Score to identify members at risk of leaving and support retention and cancellation-save conversations. · keepme.ai, 8 Oct 2026
Retention scoring
Pulse generates the Keepme Score, a 0-to-100 score used by agents across the prospect and member lifecycle. · keepme.ai, 8 Oct 2026
Sales
Nova responds to inbound leads, follows up across channels, qualifies prospects, and books tours and trials. · keepme.ai, 8 Oct 2026
Security and privacy
The integrations FAQ says Antares complies with GDPR and CCPA and does not use customer proprietary data to train public AI models. · keepme.ai, 8 Oct 2026
Shared intelligence
Pulse is Antares’ conversational intelligence layer and generates a 0 to 100 Keepme Score for prospects and members across the customer lifecycle. · keepme.ai, 8 Oct 2026
Support
Keepme says its global support team is available 24/6 and offers onboarding and customer success assistance. · keepme.ai, 8 Oct 2026
Support response
The Customer Success FAQ says general inquiries are acknowledged within 24 hours and flagged issues are addressed within 48 hours. · keepme.ai, 8 Oct 2026
Target customers
Antares is aimed at gym chains, health clubs, leisure operators, boutique fitness groups, and national or regional fitness brands. · keepme.ai, 8 Oct 2026

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