Keep

Keep is an open-source platform for controlling operational alerts and automating the work that follows them. It fits teams that need one coordination layer across monitoring and service tools, especially those comfortable self-hosting or moving to Enterprise for scale. The main choice is whether the lower tiers’ user, integration, workflow and retention ceilings match your operation.

Overview

Keep centralizes alert querying, slicing and analysis, then applies rule-based grouping to reduce duplicate or distracting notifications. Deduplication, routing, enrichment and suppression rules help direct incidents to the right response instead of leaving operators to sort an undifferentiated stream.

It is also an automation layer. The YAML workflow engine has a user interface and can query MySQL, enrich an alert, update Jira tickets or execute Python scripts. That combination is well suited to teams that want repeatable remediation and ticket handling rather than another read-only alert dashboard.

Keep lists more than 110 providers, with bidirectional integrations spanning monitoring, incident response, ticketing, source control, change management and CMDB systems. This breadth can connect a mixed operations stack, although Startup and Growth sharply restrict how much of that breadth you can use.

Key features

Alert control

Grouping, deduplication, routing and suppression address the common problem of noisy, repeated alerts. Growth allows unlimited ingested alerts but counts only 200 deduplicated alerts per month, so teams with many distinct incidents may reach the allowance even when ingestion itself is unrestricted.

Workflow automation

Visual access to YAML workflows lowers the barrier to automating database lookups, enrichment, Jira updates and Python actions. It is a strong fit for operations teams with established procedures; teams wanting only basic notification forwarding may not need this level of orchestration.

AIOps and deployment

Enterprise + AI adds alert correlation based on past incidents and a knowledge base. Keep can run locally or on Kubernetes through Helm or Docker Compose, with deployments provisioned as code, or operate as a managed cloud service. Enterprise adds managed on-premises or cloud deployment, 99.99% SLA and 24/7 support.

Pricing

Startup

Startup has custom pricing and is aimed at personal or non-commercial projects. It permits five workflows, one integration and one user, with community-based support. Those limits make it suitable for a small proof of concept, but restrictive for a shared production operation.

Growth

Growth costs $199 a month. It includes 200 deduplicated alerts per month, unlimited ingested alerts, 100 workflows, 20 integrations, 10 users and two weeks of data retention, plus dedicated Slack support. It is the practical tier for a small operations group that can stay within the alert allowance; ten users and twenty integrations can still constrain a growing service organization, and fourteen days of retention limits historical analysis.

Enterprise + AI

Enterprise + AI uses custom pricing and removes the listed workflow, integration and user limits. It adds AIOps correlation, a 99.99% SLA, 24/7 support and managed on-premises or cloud deployment. This is the appropriate route for large, distributed teams or organizations with deployment and service-level requirements.

A free plan and free trial are available, making Startup a low-risk way to assess the workflow model before committing. Keep’s privacy policy identifies Google Cloud Platform in Iowa, United States as a personal-information storage location and describes reasonable technical, organizational and security measures; organizations with residency requirements should account for that location.

Platforms

Keep is offered through an API and web interface, and can be self-hosted. Local, Docker Compose and Kubernetes-with-Helm deployment paths suit teams that want infrastructure control, while managed cloud avoids maintaining the platform.

Who it's for

Keep is a strong match for teams managing Prometheus-style alerts that need enrichment and routing, and for enterprises connecting many operational systems or synchronizing ServiceNow tickets. It is less suitable when you need many users, integrations or long retention at a modest price, unless Enterprise economics are acceptable.

Pros and cons

Pros

• Broad connectivity: More than 110 bidirectional providers can bridge monitoring, ticketing, source control and CMDB tools.
• Actionable automation: MySQL queries, Jira updates, enrichment and Python execution turn alert rules into operational workflows.
• Flexible deployment: Self-hosting, managed cloud and Enterprise managed on-premises cover different infrastructure policies.
• Noise controls: Deduplication, grouping and suppression help focus response on meaningful incidents.

Cons

• Strict entry-tier caps: Startup allows one user and integration; Growth allows ten users and twenty integrations.
• Limited Growth history: Two weeks of retention can be inadequate for trend analysis or post-incident review.
• Deduplicated-alert ceiling: Growth’s 200-per-month allowance may become the binding limit for busy teams despite unlimited ingestion.
• Advanced AIOps is Enterprise-only: Correlation and the broadest capacity require custom pricing.

Alternatives

Choose NetAI when a free core platform for 1–10 devices and support across API, Linux, Windows and self-hosted environments is the priority; its Core Enterprise plan is $5.99 a month.

Saneops is a better fit for a free, self-hosted or web option with a 1,000-alert-per-month tier and no credit card requirement.

Pick BMC Helix AIOps when you need a paid enterprise product across API, Linux, web and Windows and are prepared to contact sales.

Digitate ignio AIOps suits buyers wanting event-based pricing, including $0.10 per event for IT Event Management with noise suppression and AI correlation.

Consider Selector for a paid platform available through API, Linux, self-hosted and web deployments.

Dell APEX AIOps Incident Management is an alternative when subscription terms are handled through a customer quote.

Vitria VIA AIOps offers paid API, self-hosted and web deployment.

BigPanda is aimed at buyers comfortable with value-based subscription pricing and one- to three-year commitments.

For broader discovery, browse AIOps Platforms and Alert Management Software.

Verdict

Choose Keep if you need open-source alert coordination, substantial integrations and workflows that can take action across your toolchain. Look elsewhere if Growth’s 200 deduplicated alerts, 10-user limit or 14-day retention do not fit, or if you want advanced AIOps without moving to a custom-priced Enterprise plan.