Freedom251 › WhatsApp Business API Providers
InfiQ
by InfiQ
What InfiQ is
InfiQ provides WhatsApp Business API messaging infrastructure for campaigns, customer conversations, automation, and developer-built connections. Its broadcast engine supports segmented campaigns, scheduling, throttling, and delivery status for each message. Teams can assign chats in a shared inbox, leave internal notes, and see who is handling each conversation. A no-code visual chatbot builder supports flows for qualification, FAQs, and order journeys, with handoff to a human. Developers can use REST endpoints for messages, templates, contacts, media, and analytics, plus signed webhooks. InfiQ says it is a Meta Business Partner with direct access to the official WhatsApp Cloud API. The service is available on web and through an API. Tools can currently connect through REST and webhooks; named native connectors are described as coming soon. The platform is aimed at Indian businesses, with use cases across e-commerce, healthcare, education, finance, and real estate. Lite costs ₹999 a month, billed monthly, ex-GST; Growth costs ₹2,999 a month, billed monthly, ex-GST. Subscription fees are separate from Meta per-message charges. A 7-day trial is available, with no free plan.
Who it suits
InfiQ is aimed at Indian businesses that use WhatsApp for campaigns and customer conversations. It may suit teams needing a shared inbox, chatbot handoff, or API-based connections.
What it does well
- Broadcasts support segmentation, scheduling, and throttling.
- Shared inbox includes chat assignment and internal notes.
- Visual chatbot flows can hand conversations to a person.
- Developer API includes REST endpoints and signed webhooks.
- Offers a 7-day trial.
What to know first
- No free plan is listed.
- Platform fees are separate from Meta per-message charges.
- Prices are exclusive of GST.
- Named native connectors are coming soon.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Lite | Monthly; ex-GST · 1 WhatsApp Business API number · broadcasts to up to 2,00,000 contacts · 2,400 messages/min · 10 users | ₹999 a month |
| Growth | Monthly; ex-GST · 1 WhatsApp Business API number · broadcasts to up to 2,00,000 contacts · 3,600 messages/min · 25 users · 1 chatbot | ₹2,999 a month |
| Growth | ₹29,990 billed annually · ex-GST · 1 WhatsApp Business API number · broadcasts to up to 2,00,000 contacts · 3,600 messages/min · 25 users · 1 chatbot | ₹29,990 a year |
| Lite | ₹9,990 billed annually · ex-GST · 1 WhatsApp Business API number · broadcasts to up to 2,00,000 contacts · 2,400 messages/min · 10 users | ₹9,990 a year |
| Enterprise | Custom volume pricing and SLA · Custom users, chatbots, attributes and storage · dedicated infrastructure | On request |
As infiq.in lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
InfiQ combines campaign tools, a team inbox, chatbot flows, and developer interfaces around WhatsApp Business API messaging. Buyers should account for separate Meta message charges and the stated connector availability.
Facts from InfiQ's own pages
- Broadcasts
- The broadcast engine supports segmented campaigns, scheduling, throttling and per-message delivery status. · infiq.in, 7 Oct 2026
- Chatbot builder
- Its no-code chatbot builder provides visual flows for qualification, FAQs and order journeys, with handoff to a human. · infiq.in, 7 Oct 2026
- Compliance
- InfiQ says its practices align with DPDP Act and GDPR principles, while explicitly stating that it does not currently hold formal certifications such as ISO 27001 or SOC 2. · infiq.in, 7 Oct 2026
- Developer API
- The developer platform provides REST endpoints for messages, templates, contacts, media and analytics, plus signed webhooks. · infiq.in, 7 Oct 2026
- Founded
- 2025 · infiq.in, 28 Sept 2026
- Free plan
- No · infiq.in, 19 Sept 2026
- Headquarters
- Bhopal, Madhya Pradesh, India · infiq.in, 28 Sept 2026
- Integrations
- The site says Shopify, WooCommerce, Razorpay, CRM and other native one-click connectors are coming soon; tools can currently connect through the REST API and webhooks. · infiq.in, 7 Oct 2026
- Intended customers
- InfiQ describes its platform as built for Indian businesses and lists use cases across industries including e-commerce, healthcare, education, finance and real estate. · infiq.in, 7 Oct 2026
- Official platform
- InfiQ says it is a Meta Business Partner with direct access to the official WhatsApp Cloud API. · infiq.in, 7 Oct 2026
- Pricing limits
- Platform subscriptions are separate from Meta per-message charges, and prices on the pricing page are exclusive of GST. · infiq.in, 7 Oct 2026
- Product
- InfiQ provides WhatsApp Business API messaging infrastructure with campaigns, chatbots, a shared inbox and developer APIs. · infiq.in, 7 Oct 2026
- Security
- The security page states that data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that administrative actions are recorded in tamper-evident, hash-chained audit logs. · infiq.in, 7 Oct 2026
- Support
- Lite includes chat and WhatsApp support with a 36–48 hour response SLA; Growth includes call, chat and WhatsApp support with a response SLA within 24 hours. · infiq.in, 7 Oct 2026
- Team inbox
- The shared inbox lets teams assign chats, leave internal notes and see who is handling each conversation. · infiq.in, 7 Oct 2026
Where InfiQ stands on Freedom251
- WhatsApp Business API Providers#13 of 33
- Chatbot Builders#211 of 257