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Gallabox
What Gallabox is
Gallabox is an omnichannel platform that uses AI agents to automate customer journeys across WhatsApp, Instagram, voice and web. Its agents can qualify leads, capture details such as intent and budget, and send sales-ready prospects to the right route with conversation context. Teams can configure WhatsApp and AI voice follow-ups, run broadcasts, and escalate conversations to a person while preserving context. Agents can also check availability, book appointments, sync with calendars and share payment links in conversations. Gallabox brings these tools together with a unified inbox, campaigns, pipeline management and automation. It says it connects to more than 30 integrations, including Zoho CRM, HubSpot, LeadSquared, Shopify, Calendly, Zapier and Razorpay. The platform presents solutions for businesses in education, real estate, healthcare, travel, finance, professional services, logistics and automotive. Gallabox offers web and API access. Paid plans have monthly AI-credit allowances and limits on campaign broadcasts and chatbot flows; the Basic tier has a hard limit of three users. A seven-day trial includes 500 AI credits and does not require a credit card. Gallabox was founded in 2021.
Who it suits
Gallabox suits businesses seeking to automate conversations across channels, qualify and route leads, or handle appointment booking and payment links in chat. Its listed industry solutions span education, real estate, healthcare, travel, finance, professional services, logistics and automotive.
What it does well
- AI agents qualify leads and capture intent and budget.
- Human escalation can retain conversation context.
- Agents can book appointments and send payment links.
- More than 30 integrations are listed.
- A seven-day trial includes 500 AI credits without a credit card.
What to know first
- Basic has a hard cap of three users.
- Paid plans limit monthly AI credits, broadcasts and chatbot flows.
Limits
The Basic plan caps teams at three users and includes 500 AI credits per month, with one WhatsApp, Instagram and web widget channel each. Paid plans also set monthly AI-credit allowances and limits on campaign broadcasts and chatbot flows.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | per month, billed quarterly · 3 users (hard cap) · 500 AI credits/month · 1 WhatsApp, Instagram, and Web widget channel each · 20+ integrations · 48-hour support SLA | $150 a month |
| Essential | per month, billed quarterly · 6 users · 2,000 AI credits/month · $18 per extra user/month · additional channels · AI agents on WhatsApp and Instagram · full API and bidirectional CRM integrations | $331 a month |
| Advanced | per month, billed quarterly · 10 users · 8,000 AI credits/month · $24 per extra user/month · AI voice on WhatsApp and Phone · lead pipeline management · appointment booking management | $632 a month |
| Enterprise | Multi-year contracts available · Custom seats and AI credit pool · unlimited channels · SSO/SAML · IP whitelist · on-prem/private cloud and data residency · dedicated CSM and uptime SLA | On request |
As gallabox.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit gallabox.com.
- Choose web or API access.
- Start the seven-day trial, which includes 500 AI credits and requires no credit card.
- Select a paid plan if you need ongoing access beyond the trial.
Verdict
Choose Gallabox if your business needs AI-led customer journeys, lead routing and booking across messaging, voice and web. Look elsewhere if the three-user Basic cap or plan-based usage limits do not fit; Enterprise pricing is not provided.
Questions
Is there a free plan?
No. Gallabox offers a seven-day trial instead.
What does the trial include?
It includes 500 AI credits for real conversations and does not require a credit card.
How much does Basic cost?
Basic is $150 a month, billed per month and billed quarterly.
Which platforms does Gallabox support?
The listed platforms are API and web.
Which integrations are available?
Gallabox says it connects to more than 30 integrations, including Zoho CRM, HubSpot, LeadSquared, Shopify, Calendly, Zapier and Razorpay.
Where may Gallabox store information?
It says information may be stored and processed in India or other countries where it or its agents maintain facilities.
Facts from Gallabox's own pages
- Automation
- The platform offers configurable WhatsApp and AI voice follow-up sequences, broadcast campaigns, and human escalation with context. · gallabox.com, 3 Oct 2026
- Booking and payments
- AI agents can check availability, book appointments, sync with calendars, and send payment links inside conversations. · gallabox.com, 3 Oct 2026
- Company
- Gallabox Global Inc lists an office in Perungudi, Chennai, Tamil Nadu, India. · gallabox.com, 3 Oct 2026
- Data storage
- Gallabox says information may be stored and processed in India or other countries where it or its agents maintain facilities. · gallabox.com, 3 Oct 2026
- Founded
- 2021 · gallabox.com, 28 Sept 2026
- Industries
- Gallabox presents solutions for education, real estate, healthcare, travel, finance, professional services, logistics, and automotive businesses. · gallabox.com, 3 Oct 2026
- Integrations
- Gallabox says it connects to more than 30 integrations and lists tools including Zoho CRM, HubSpot, LeadSquared, Shopify, Calendly, Zapier, and Razorpay. · gallabox.com, 3 Oct 2026
- Lead handling
- Its AI agents can qualify leads, capture intent and budget, and route sales-ready prospects with conversation context. · gallabox.com, 3 Oct 2026
- Plan limits
- Basic has a hard cap of three users; paid plans also specify monthly AI-credit allowances and limits on campaign broadcasts and chatbot flows. · gallabox.com, 3 Oct 2026
- Platform tools
- The product includes a unified inbox, campaigns, pipeline management, and automation. · gallabox.com, 3 Oct 2026
- Product
- Gallabox describes itself as an omnichannel AI agent platform that automates customer journeys across channels including WhatsApp, Instagram, voice, and web. · gallabox.com, 3 Oct 2026
- Security
- Its privacy policy says it uses firewalls, encryption, authentication procedures, and physical and logical controls for databases and facilities. · gallabox.com, 3 Oct 2026
- Support
- The Basic plan lists a 48-hour support SLA, while the Enterprise plan includes a dedicated customer success manager and uptime SLA. · gallabox.com, 3 Oct 2026
- Trial
- The pricing page offers 500 AI credits to test on real conversations and says no credit card is required. · gallabox.com, 3 Oct 2026
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